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Reviews of Daiwa Roynet Hotel Tokyo Akabane

3 out of 5
Daiwa Roynet Hotel Tokyo Akabane
1-9-13 Akabane Minami, Kita-ku, Tokyo, Tokyo-to

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 290 reviews" "
Rating 8 - Good. 130 out of 290 reviews" "
Rating 6 - Okay. 14 out of 290 reviews" "
Rating 4 - Poor. 2 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LUCERO MALDONADO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Shopping centers around the corner and the train station. Really nice people. 💓
Stayed 8 nights in Mar 2024
Response from ダイワロイネットホテル東京赤羽 on Apr 20, 2024
Thank you very much for using Daiwa Roynet Hotel Tokyo Akabane.We are also very happy to receive your compliments.We are encouraged by the words we have received from our customers and will continue to strive to improve our services.Thank you for your continued patronage.

10/10 Excellent

Jee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from ダイワロイネットホテル東京赤羽 on Jan 5, 2020
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。

10/10 Excellent

Jee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from ダイワロイネットホテル東京赤羽 on Jan 5, 2020
この度はダイワロイネットホテル東京赤羽をご利用頂き誠にありがとうございました。 ご滞在中に満足にお過ごし頂けたご様子でスタッフ一同大変嬉しく思っております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Staff are very polite. Location is good and convenience.
Stayed 1 night in Oct 2019
Response from daiwaroinet on Jan 2, 2020
Thanks your comment. We will try our best to serve you. We are very nice to meet you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から近いのは本当に便利です。 出張で出入りが多かったので助かりました。 ビジネス利用であれば部屋も十分です。
Stayed 2 nights in Jun 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo in Akabane
Quiet area just a few rail stops from downtown Tokyo. Hotel was quiet, simple decor but very pleasing. Room was smaller than the typical Western/Euro hotel room but every amenity was there. As expected, the bath room was a technological wonder. Plenty of hot water for shower. Fridge and hot water pot in room. Great location
Stayed 6 nights in May 2018

8/10 Good

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a convenient location. Not large room but quite adequate for two people. Very clean with good amenities.
Stayed 9 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Have everything you need for hotel in Tokyo. Nice location ,Akabane Station is very convenience to go to anywhere ep. Top station like Shinjuku Shibuya Ikebukuro etc Easy access from and to Narita Airport .Room is quite Big compare to average size in Tokyo.I stay there for 4 nights,the room for 1 person is very comfort and big enough for packing all your stuffs after shopping!!. Definitely stay here again next trip in Tokyo.
Stayed 2 nights in Nov 2017

8/10 Good

Garry, Eagleby Queensland Australia

Liked: Cleanliness, staff & service
This Hotel was close to our G/son
Unable to leave window open due to the work being carried out over the road

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mei Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location, near to JR line. room is small but clean

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel near train station
Very clean and comfortable with good breakfast, near Akabane station

8/10 Good

EF, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel close to station
Functional and clean. Easy access to Akabane station.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
good price hotel in Tokyo
close to Abane train station, walk around 3mins. Shopping area with shopping street. Many restaurant. Quit a bit far from Tokyo station but convineint to go anywhere in Tokyo (Shinjuku, Shibuya). Room is quit small but very clean. Breakfast is just average. No fresh coffee. Small restaurant and small lobby. just 1 toilet at the lobby (Male and female use together)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hitel near JR Station
Nice hitel near JR Station, Nice and safe, very clean

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and we got breakfast included in our price which was a good deal.

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel
It was a good place to stay. The hotel was quite known by even the train station staff whom directed my self to the hotel. Will deffinetly return again

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

New Yorker, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice working class neighbourhood
If you are tired of touristic areas, this hotel location is the right choice. It allows you to see how the local people live and go about their daily activities. Though a working class neighbourhood, it is clean, orderly, safe, convenient and accessible to all other areas. Hotel staff speak English well and are helpful. Room a bit small but not too small and fully functional. If would have been perfect if there were English TV channels so as to learn of news around the world.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience ever!!!
Worst experience ever! We have travelled around the world and has never been treated with such rudeness. The staff speaks very little English and were extremely unhelpful to families with the elderly and young children. The rooms were extremely small with barely any room to move around even for me who is 5ft 2in and 103 pounds). We booked 3 rooms and they were all very small even for Japan (we've been to Tokyo 6 times before and the hotels we stayed at all have bigger room and better service). We will never stay here again nor recommend anyone to stay here (unless they want a terrible vacation memory). Very rude and unreasonable staff working at the front desk who treated their guest like garbage.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Never stay at this hotel again!!!!
Worst experience ever! We have travelled around the world and has never been treated with such rudeness. The staff speaks very little English and were extremely unhelpful to families with the elderly and young children. The rooms were extremely small with barely any room to move around even for me who is 5ft 2in and 103 pounds). We booked 3 rooms and they were all very small even for Japan (we've been to Tokyo 6 times before and the hotels we stayed at all have bigger room and better service). We will never stay here again nor recommend anyone to stay here (unless they want a terrible vacation memory). Very rude and unreasonable staff working at the front desk who treated their guest like garbage.

8/10 Good

Boon Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The back of the hotel was not so good as it is not family friendly.

10/10 Excellent

Guan Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay in!
Love the hotel and it's definitely a must stay when I go tokyo again in future.. very convenient location with a Walmart supermarket opposite the hotel And lots of family mart 7-11 and mini stops around the hotel.

10/10 Excellent

Jaafar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Staffs were humble and polite. Room and toilet was clean. Basically the room was perfect for two person and value for money. Very highly recommended.

8/10 Good

Masaharu

Liked: Cleanliness, staff & service, property conditions & facilities
This was third time to stay here. All employee were so kind, and sincere to me. The room is small but very clean.

8/10 Good

Alexandar

Liked: Cleanliness, staff & service, property conditions & facilities
Not for Gulliver
Hotel is good and conveniently located. Rooms are ridiculously small and they are offering double rooms for 3 people with no extra beds and space.

4/10 Poor

Cathy, Switzerland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very desappointing
We booked a room for 2 adults and 1 kid (my kid is 9 years). The room can accept up to 3. But they make us sleep in the same bed and it's not a king size bed !! The staff doesn't speak english well enough to be able to find a solution. When we ask a spare blanket they didn't even have one ! I don't recommand this hotel for families.

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Tommy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Simple
A good hotel near akabane station with many eateries

6/10 Okay

Desideria

Liked: Cleanliness, staff & service
Close to station
Room size is quiet good for Tokyo hotel, it's really close to JR station akabane

8/10 Good

Jessie Cheuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LVT, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superly clean and comfortable hotel 2mins from stn
The hotel is rated 3 stars but should actually be much higher. The room wasn't big but comfortable enough and was kept exceptionally clean. Shower was powerful and bedding very good quality. The hotel is 2mins walk to akabane station which is surrounded by restaurants. Would not hesitate to stay here again when we are next in town.

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Whoosun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicole, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is near the station, has clean rooms, and very friendly helpful staff. I would recommend it to anyone.

8/10 Good

Takahiro

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from ダイワロイネットホテル東京赤羽 on Apr 20, 2024
Thank you very much for using Daiwa Roynet Hotel Tokyo Akabane.We are also very happy to receive your compliments.We are encouraged by the words we have received from our customers and will continue to strive to improve our services.Thank you for your continued patronage.

8/10 Good

Ryo

Stayed 1 night in Jun 2023
Response from ダイワロイネットホテル東京赤羽 on Jul 18, 2023
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。 また、周辺ホテルの中から弊ホテルをお選び頂きました事、重ねて御礼申し上げます。 今後もお客様に快適にお過ごし頂けますよう、設備、サービスの向上に努める所存ございます。 変わらぬご愛顧の程、宜しくお願い申し上げます。

2/10 Terrible

YU TANG

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Daiwa Roynet Hotel on Apr 5, 2023
Thank you for using Daiwa Roynet Hotel Tokyo Akabane.We are sorry that you were not satisfied with your stay this time.We will continue to strive to improve our services. We look forward to seeing you again.

6/10 Okay

kiyoaki

Business traveler
Liked: Cleanliness, property conditions & facilities
特に気になる点はないです！
Stayed 1 night in Feb 2023
Response from DRH東京赤羽 on Feb 11, 2023
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。 また、周辺ホテルの中から弊ホテルをお選び頂きました事、重ねて御礼申し上げます。 お客様から頂きましたお言葉を励みに、今後もサービス向上に努める所存でございます。 変わらぬご愛顧の程、宜しくお願い申し上げます。

8/10 Good

Keiji

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from ダイワロイネットホテル東京赤羽 on Jan 23, 2023
この度はダイワロイネットホテル東京赤羽をご利用いただきまして誠にありがとうございました。今後もサービスの向上に努めて参ります。またのご利用を心よりお待ちしております。

2/10 Terrible

Hiroe

Stayed 1 night in Dec 2022
Response from DRH東京赤羽 on Dec 29, 2022
この度は、ダイワロイネットホテル東京赤羽をご利用いただきまして誠にありがとうございました。 お客様の意見を聞いて実践することこそがサービス向上の近道だと思っています。 ご不満だった点、今後のサービス展開の為に是非詳細にお教え頂ければ幸いでございます。 どうか今後ともご愛顧賜りますよう心よりお願い申しあげます。

8/10 Good

Keiji

Stayed 1 night in Dec 2022
Response from DRH東京赤羽 on Dec 23, 2022
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。 お客様から頂きましたご評価を励みに、今後もサービス向上に努める所存でございます。 変わらぬご愛顧の程、宜しくお願い申し上げます。

8/10 Good

Keiji

Stayed 1 night in Nov 2022
Response from DRH東京赤羽 on Nov 18, 2022
この度ダイワロイネットホテル東京赤羽をご利用頂きまして誠にありがとうございました。次回のご来館心よりお待ち致しております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from DRH東京赤羽 on Nov 14, 2022
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。 また、お褒めのお言葉を賜り、重ねて御礼申し上げます。 お客様から頂きましたお言葉を励みに、今後もサービス向上に努める所存でございます。 変わらぬご愛顧の程、宜しくお願い申し上げます。

10/10 Excellent

Mizuho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

SADAHIKO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした
駅から近く、部屋も広く清潔で快適でした。
Stayed 1 night in Sep 2022
Response from ダイワロイネットホテル東京赤羽 スタッフ on Sep 7, 2022
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。また、お褒めのお言葉を賜り、重ねて御礼申し上げます。お客様から頂きましたお言葉を励みに、今後もサービス向上に努める所存でございます。変わらぬご愛顧の程、宜しくお願い申し上げます。

2/10 Terrible

TATSUYA

Stayed 1 night in Sep 2022
Response from ダイワロイネットホテル東京赤羽 on Sep 7, 2022
この度はダイワロイネットホテル東京赤羽をご利用頂きまして、誠にありがとうございました。しかしながら、お客様に快適なご滞在をご提供する事が出来ず、誠に申し訳ございませんでした。多くのホテルがある中、ダイワロイネットホテル東京赤羽をお選び頂いたにも関わらず、大変ご不便な思いをお掛けいたしました事、深くお詫び申し上げます。