Ratings based on 2,576 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from New Hampshire

Convenient

Posted Dec 1, 2016
Right next to train station, within walking distance to food and convenience stores... lots of traffic noise from passing ambulances, but did get used to it. Nice view from the room and comfortable.
Comment from Hotel Management
Dec 3, 2016 by SHION , Hotel Management
Thank you very much for staying with us. Hope you had a great time, enjoying yourself in Shinjuku, Japan. As you are saying, a city view from the room is nice, but it might interrupt you while patrol cars or ambulances are passing through indeed. Therefore, if you do not like the traffic noise, we are happy to assign a room not facing the road in front (with no city view though). Please note it for your next stay with us. Best regards.
4 out of 5
by A verified traveler from 台灣

靠近地鐵站,出入很方便

Posted Dec 1, 2016
Location: 新宿
地理位置好~靠近地鐵站~交通方便,房間乾淨~設施也蠻新的,住了四天~整體來說挺舒適的,推薦給想在新宿過夜的朋友們,不妨列入考慮
3 out of 5
by A verified traveler from Hk

A bit far away if you are shopaholic

Posted Nov 28, 2016
It seems to be closed to shinjuku but need to walk more than 1km to reach there. Even you take mtr, you need to transfer 2 times to reach popular places.
Comment from Hotel Management
Dec 3, 2016 by SHION , Hotel Management
Thank you very much for your feedback that will help other guests to know how long it exactly takes to get to our hotel from Shinjuku station, the main station in this area. As you mentioned, it takes about 20 min on foot, but 10 min if you take Toei-Oedo line at Shinjuku West Exit station located within 5 min walking distance from the main station. Carrying a lot of suitcases, therefore, it might be the best to take a taxi instead. Best regards.
4 out of 5
by A verified traveler from Seoul

4박5일 여행숙박

Posted Nov 27, 2016
히가시 신주쿠역 바로 코앞이고 1층엔 카페,편의점이 있고 길건너편에는 맥도날드 있어요 방은 조금 작은편이에요. 욕실은 좁고 사이렌 소음이 꽤 있습니다.
Comment from Hotel Management
Nov 30, 2016 by 이호텔 히가시 신주쿠 프런트, Hotel Management
고객님의 소중한 여행에 저희 호텔을 이용해 주셔서 대한히 감사드립니다. 방은 조금 협소한 편이오나 지하철역 편의점 등 여러 편의시설과는 근접하여 숙박에 편의를 제공하고 있습니다. 한블럭 떨어진 곳에 신주쿠 종합 소방서가 위치하고있어 야간에도 사이렌 소음이 종종 발생하고 있습니다.고객님의 숙박에 불편을 드려 죄송합니다. 소중한 의견 감사드리며 또 뵙게 되길 바라겠습니다.
5 out of 5
by A verified traveler from yiu

方便,又新又乾淨

Posted Nov 24, 2016
近地鐵,又近歌舞技丁方便行街食野,附近有便利店同藥房,裝修完好新正,又乾淨,係空間比較細,尤其係廁所,但張床唔細,好舒服
Comment from Hotel Management
Nov 28, 2016 by E-HOTEL, Hotel Management
感谢您入住E酒店,以及给于宝贵的意见。 我们期待能有机会再次为您服务。 E酒店全体员工祝您工作顺利,心情愉快。
2 out of 5
by A verified traveler from Hong Kong

房間很細,利益為先

Posted Nov 22, 2016
Pros: 近鐵路站出口
Cons: 很多
Location: 激安殿堂
房間比想像細很多很多, 一個行李喼都難開。 下雨時, 酒店沒有雨傘借給住客, 而且要收費。 就連街外的餐廳都能免費借傘給顧客。對酒店服務感失望。
Comment from Hotel Management
Nov 29, 2016 by E-HOTEL, Hotel Management
非常感谢您的意见,祝您在东京玩的开心。
4 out of 5
by A verified traveler

Hotel com ótima localização, ao lado de metrô

Posted Nov 22, 2016
Pros: Localização.
Cons: Mais cordialidade da equipe de front desk.
Location: Shinjuku é uma região central de Tóquio e possui uma infraestrutura ótima para turistas. Próximo ao terminal de ônibus, restaurantes e lojas.
Localização: excelente, fica ao lado (menos de 50 metros) da estação Higashi Shinjuku. Fácil deslocamento aos principais pontos turísticos da cidade. Quarto: bem pequeno, nos padrões japoneses. Não há armários e nem cofre. Banheiro é minúsculo, porém funcional. Equipe: poderia ser mais amigável e simpática. Instalações foram renovadas em 2015, portanto possui aspecto de novo e decoração moderna.
Comment from Hotel Management
Nov 27, 2016 by SHION, Hotel Management
Thank you very much for your feedback that really helps us to improve our hotel services to valuable guests. We are all looking forward to seeing you again in the future. Best Regards.
2 out of 5
by A verified traveler

Its ok

Posted Nov 20, 2016
Just a regular hotel nothing special we lost 1 of our room keys and they charged us $30.00 .
Comment from Hotel Management
Nov 26, 2016 by E-HOTEL , Hotel Management
Thank you very much for staying with us and understanding our policy of losing room keys. Looking forward to seeing you again.
3 out of 5
by A verified traveler

Posted Nov 17, 2016
The overall experience is okay Lovation is very convenient, just right next to the metro ststion. However, the staff said we need to pay charges if we check out late for just 30mins..
Comment from Hotel Management
Nov 27, 2016 by SHION , Hotel Management
Thank you very much for your comment. We are glad to hear that you had a good time in Japan. However, we are sorry about making you feel uncomfortable, asking you to pay for extra charges. We hope you will understand our policy of late check-out and come visit us once again. Best regards.
4 out of 5
by A verified traveler from hk

近東新宿地鐵出口一出就到

Posted Nov 17, 2016
步行到新宿約十分鐘內可達,酒店附近有兩間燒肉店消費價錢不算高,步行五分鐘內有藥莊房間較細, 旦一般酒店差不多吧
Comment from Hotel Management
Nov 28, 2016 by 春, Hotel Management
感谢您入住E酒店,以及给于宝贵的意见。 我们期待能有机会再次为您服务。 E酒店全体员工祝您工作顺利,心情愉快。