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Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Guest reviews

4.6/5 Wonderful
555 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationTokyo Midtown13 min walk
Popular LocationNezu Art Museum16 min walk
Popular LocationTokyo Tower9 min drive
AirportTokyo (HND-Haneda)28 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Twin Beds

    4.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Club Room, 2 Twin Beds

    3.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds
  • Grand Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 914 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed
  • Suite (Diplomat)

    Room amenities

    • 1078 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Diplomat)
  • Club Room, 1 King Bed (Premium)

    Room amenities

    • 645 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed (Premium)
  • Grand Suite, 1 King Bed (Executive)

    Room amenities

    • 1076 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed (Executive)
  • Grand Suite, 2 Twin Beds (Executive)

    5/5 guest room rating

    Room amenities

    • 1076 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsGrand Suite, 2 Twin Beds (Executive)
  • Deluxe Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds

    4.6/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club Access)

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds (Club Access)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tokyo

Located in Azabu-Juban neighborhood, Grand Hyatt Tokyo is connected to a shopping center. Tokyo Imperial Palace and Mori Art Museum are cultural highlights, and travelers looking to shop may want to visit Roppongi Hills and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Tokyo Midtown - 13 min walk
  • Nezu Art Museum - 16 min walk
  • Tokyo Tower - 9 min drive
  • Shibuya Crossing - 10 min drive
  • Tokyo National Olympic Stadium - 15 min drive

Getting around

  • Tamachi Station - 3 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • Fiorentina — 1 min walk
  • Chinaroom — 1 min walk
  • Cuisina Buona Italiana KNOCK - 1 min walk
  • Roku Roku - 1 min walk
  • Lauderdale - 1 min walk

About this property

Grand Hyatt Tokyo

5-star luxury hotel connected to a shopping center in Azabu-Juban
7 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a coffee shop/café. All 387 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and DVD players are standard, as are flat-screen TVs with digital channels.
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR - Hyatt

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: JPY 5000 per night
  • Valet parking: JPY 5000 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4680 per person
  • 7 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 16 meeting rooms
  • Business center
  • Computer station
  • Conference space (30138 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 8:30 AM to 8:30 PM
Fees may apply; contact the property in advance to get details
Guests may be subject to health screenings for COVID-19 at the property.
Guests should notify this property in advance of their anticipated arrival time.

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge(s)
  • Business center
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 4680 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo
Grand Hyatt Tokyo Hotel Minato

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Tokyo and receive a full refund?
Yes, Grand Hyatt Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Tokyo have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for JPY 5000 per night. Valet parking is available for JPY 5000 per day.
What time is check-in at Grand Hyatt Tokyo?
Check-in is from 3:00 PM–midnight.
What time is check-out at Grand Hyatt Tokyo?
Check-out is at noon.
Does Grand Hyatt Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 1150 per person, one-way, applies.
Where is this hotel located?
Located in Azabu-Juban, this luxury hotel is within 1 mi (2 km) of Tokyo Midtown and Nezu Art Museum. Tokyo Tower is 1.2 mi (2 km) away. Roppongi Station is 7 minutes by foot and Azabu-juban Station is 14 minutes.

Guest reviews

Overall score and ratings for Grand Hyatt Tokyo

4.6
Wonderful
5 - Excellent
382
4 - Good
137
3 - Okay
24
2 - Mediocre
7
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way. A don't miss.

Outstanding hotel, the service was impeccable, the workout room and pool beautiful and the various food outlets amazing. A wonderful experience. I believe this hotel to have the worlds best toilets, absolutely the Michelin three star experience of Asia except BETTER!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, services, restaurants, rooms and truly wonderful service.

Stayed 4 nights in Feb 2020