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Grand Hyatt Tokyo

Photo gallery for Grand Hyatt Tokyo

Lobby
Indoor pool
Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of Grand Hyatt Tokyo

Grand Hyatt Tokyo

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032

Explore the area

  • Popular LocationRoppongi Hills3 min walk
  • Popular LocationTokyo Midtown13 min walk
  • Popular LocationNezu Art Museum16 min walk
  • AirportTokyo (HND-Haneda)29 min drive

Room options

About this area

Tokyo

Located in Minato neighborhood, Grand Hyatt Tokyo is connected to a shopping center. Tokyo Imperial Palace is a notable landmark and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Meiji Jingu Stadium.

What's nearby

  • Roppongi Hills - 3 min walk
  • Tokyo Midtown - 13 min walk
  • Nezu Art Museum - 16 min walk
  • Akasaka Sacas - 4 min drive
  • Tokyo Tower - 8 min drive

Getting around

  • Tamachi Station - 3 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • The Oak Door - 2 min walk
  • L'Atelier de Joël Robuchon - 3 min walk
  • Harbs - 3 min walk
  • Sukiyabashi Jiro Roppongi - 3 min walk
  • Chien-Fu - 3 min walk

About this property

Grand Hyatt Tokyo

5-star luxury hotel located in Minato
Tokyo Tower is located near Grand Hyatt Tokyo, which provides a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage, hydrotherapy, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature brunch and more. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, free newspapers, and an elevator
  • Tour/ticket assistance, a ballroom, and a banquet hall
  • Guest reviews say great things about the location
Room features
All 387 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with digital channels and DVD players
  • Refrigerators, CD players, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 5000 per night)
  • Valet parking on site (JPY 5000 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4934 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Fiorentina
  • Chinaroom
  • The French Kitchen
  • Keyakizaka
  • Shunbou

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (30138 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 4934 per person (approximately)
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Self parking fee: JPY 5000 per night
  • Valet parking fee: JPY 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Does Grand Hyatt Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Tokyo?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Tokyo on Jan 3, 2023 start from $543.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Tokyo?

Self parking is available for JPY 5000 per night. Valet parking is available for JPY 5000 per day.

What time is check-in at Grand Hyatt Tokyo?

Check-in is from 3:00 PM - midnight.

What time is check-out at Grand Hyatt Tokyo?

Check-out is at noon.

Does Grand Hyatt Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–8:30 PM at scheduled times. A fee of JPY 1150 per person applies.

Where is Grand Hyatt Tokyo located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Midtown and Nezu Art Museum. Tokyo Tower is 1.2 mi (2 km) away. Roppongi Station is 7 minutes by foot and Azabu-juban Station is 14 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 468 out of 671 reviews" "
" "5 - Excellent 70%
Rating 4 - Good. 160 out of 671 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 27 out of 671 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 10 out of 671 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 6 out of 671 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

2/5 Poor

Tao
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good
Stayed 2 nights in Nov 2022

4/5 Good

Diana
Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for shopping
Stayed 3 nights in Nov 2022

5/5 Excellent

Mika
Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
spacious rooms, great view of tokyo, clean, quiet, so convenient to all of Roppongi and Azabu. Roppongi Hills complex is super convenient for dining and shopping and there's easy access to trains. Mori Museum is attached and nearby are world class galleries. Not crowded and very clean so it feels very covid safe. Valet and taxis are super easy and smooth.
Stayed 4 nights in Oct 2022

5/5 Excellent

Caroline
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel highly recommend!
From the moment my taxi arrived at the hotel, i was taken care of. Amazing service and facilities and lovely well equipped rooms. I will definitely stay here again.
Stayed 6 nights in Jul 2022

5/5 Excellent

Kazuhiro
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service, as always
Stayed 2 nights in Jul 2022

5/5 Excellent

Haytham, Dhahran
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, staff very friendly and helpful with good English communication skills. Big room, clean and lovely atmosphere.
Stayed 14 nights in May 2022

5/5 Excellent

David
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth considering
One of the better hotels I’ve been to from check in to check out. The staff’s courteousness and attention to detail really made a difference. I plan to stay here to next time I am in Tokyo.
Stayed 6 nights in May 2022