Ratings based on 325 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Good central location.

Posted Nov 18, 2017
The jazz bar is an exceptional experience... Filled with cigar smoke , mind you.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

great location and walking distance to everywhere

Posted Oct 9, 2017
nothing opens till 7am can't even get a coffee bit other wise very good hotel.
5 out of 5
by Sharon

Posted Aug 13, 2017 on Hotels
Fantastic stay at this hotel. Prime location and unmatched service!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel near Roppongi Crossing

Posted Jul 11, 2017
Pros: Friendly staff at front desk.
Cons: Outrageous cover charge for hotel guests at the hotel bar.
Location: Tokyo Tower, Roppongi Hills
Good location connected to Roppongi Hills Mall complex and Mori Tower. Close to two subway lines and a 20 minute walk to Tokyo Tower. Great staff at front desk. Beware the outrageous cover charge at the hotel bar - you will not be warned and it will be on your bill despite the fact that you are a hotel guest.
5 out of 5
by Manuel

This traveler left a rating score only Posted Jun 27, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Awesome

Posted May 21, 2017
Awesome hotel. Stayed here on last night of our honeymoon and they very nicely upgraded us for free. Great restaurants, gym, etc. Very happy with our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Roppongi is THE place to stay.

Posted May 9, 2017
Pros: Elegant
Cons: Nothing
Location: Tokyo Tower, metro,
Roppongi may not be as well known as Shibuya and Shinjuku, but it's on a train line and is central to everything.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
The location is very good , close to best shopping malls , subway station, and best restaurants in town . Interesting and lively at night . They have a good variety of restaurants. However, I wasn't impressed at all with their afternoon tea . Expected for a five star hotel to be more generous , greater variety, better presentation , and nice cutlery for an afternoon teatime . I wasn't also satisfied with the room floor with respect to the amount paid .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Great Service. Central location. Easy access to the subway system.