Ratings based on 399 Verified Reviews

4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from California

Worn out and small rooms

Posted May 21, 2017
Pros: Staff was helpful and friendly
Cons: ...
Location: Not much to do without traveling, probably good for business travelers
Hard to navigate space Ran out of toilet paper no spare supplied Restaurant had poor selection for price, not open for dinner nor accepting room charges
Comment from Hotel Management
May 25, 2017 by General Manager , Hotel Management
Thank you so much for staying with us. we are apologize for the several inconvenient during your stay. Your comment is deeply appreciated, and considered in order to improve service. We appreciate you spending your time writing to us. We sincerely hope to welcome you again at our hotel. Thank you.
2 out of 5
by A verified traveler

Staffs are lack of information.

Posted May 21, 2017
rude and unhelpful staff. They are not willing to help out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Pros: location
pleasant, clean, comfortable and will recommend it to friends. this is the second visit there to this hotel in the last 3 moths
Comment from Hotel Management
May 1, 2017 by General Manager , Hotel Management
Thank you so much for staying with us. we are so glad to know that you had a comfortable stay with us. we are appreciate your compliments and review. Thank you so much for visiting us second time. we are looking forward to see you again. Thank you. Hotel Mystays Premier Omori General Manager
5 out of 5
Recommended
for Families
by A verified traveler

convenient hotel

Posted Apr 24, 2017
Pros: price, location, and room.
Cons: since the inside of the building is no smoking it's recommended to have designated smoking area outside of the building with ashtrays.
we are 5 adults in the family and they have a room which can accommodate us in one room with one extra bed. There's free shuttle service to/from Haneda airport and a convenient store (lawson) located in front of the hotel. The nearest station by 8min. walking is JR Omori station which many establishments are available such as restaurant, supermarket and department store.
Comment from Hotel Management
May 1, 2017 by General Manager , Hotel Management
Thank you so much for staying with us. Your comment is deeply appreciated, and considered in order to improve of service.We appreciate you spending your time writing to us. We sincerely hope to welcome you again at our hotel. Hotel Mystays Premier Omori General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Nice hotel with shuttle to and from airport. Very convenient.
Comment from Hotel Management
Apr 23, 2017 by Hotel Mystays Premier Omori General Manager , Hotel Management
Thank you so much for staying with us. we appreciate your feedback. and we are glad to know that you were satisfied with our service. we are hoping to see you again. Thank you. Hotel Mystays Premier Omori General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from from Atlanta GA

Last minute booking, and it was perfect !!

Posted Apr 12, 2017
The room was great. Large and spotless !! A short walk to the JR train.
Comment from Hotel Management
Apr 13, 2017 by Hotel Mystays Premier Omori,Nishihara, Hotel Management
Thank you for choosing HOTEL MYSTAYS PREMIER Omori. We deeply apreciate your possitive feedback. We are glad to hear that you find our hotel's location convinient during your stay with us. We hope you were able to spend a memorable moment in Omori and we look forward welcoming you back soon. Thank you. Front Clerk/Nishihara
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Loved it. Superimpressed

Posted Apr 5, 2017
4 blocks to the train. 2 stops from a major station (shiginawa). Food 2 blocks away. Slept great and loved our stay.
Comment from Hotel Management
Apr 9, 2017 by General Manager , Hotel Management
Thank you so much for staying with us.We appreciate you spending your time writing to us. We are looking forward to see you again. Thank you Hotel Mystays Premier Omori General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Apr 2, 2017
Clean room , new furniture, excellent internet very good for families, location near Omori station is very good for transportation
Comment from Hotel Management
Apr 11, 2017 by Hotel Mystays Premier Omori, Nishihara, Hotel Management
Thank you for choosing Hotel Mystays Premier Omori. We thank you again for taking your time to leave a comment since all our guest's feedback are important for us. We wish you were able to spend a relaxing time during your stay. Also we are delighted to hear you found our hotel nice, modern and good location where you wanted to go. We have several stations nearby our hotel as most guests find the location convenient. We do hope that you were able to enjoy the city of Tokyo. We apologize for being noncommunicable to customer. We will try to very best to spend good time with customer. We look forward to seeing you soon near the future. Hotel Mystays Premier Omori, Nishihara
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Clean.

Posted Mar 31, 2017
Pros: Clean
Cons: Open window. Too hot
Location: Nearby transport.
Easy transportation. Nearby restaurant. Room a little bit hot.
Comment from Hotel Management
Apr 11, 2017 by Hotel Mystays Premier Omori, Nishihara, Hotel Management
Thank you for choosing Hotel Mystays Premier Omori. We thank you again for taking your time to leave a comment since all our guest's feedback are important for us. We wish you were able to spend a relaxing time during your stay. Also we are delighted to hear you found our hotel nice, modern and good location where you wanted to go. We have several stations nearby our hotel as most guests find the location convenient. We do hope that you were able to enjoy the city of Tokyo. We apologize for being noncommunicable to customer. We will try to very best to spend good time with customer. We look forward to seeing you soon near the future. Hotel Mystays Premier Omori, Nishihara
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and cozy room.

Posted Mar 25, 2017
The room was very clean and modern Japanese futon style so feels much more spacious than other ordinary business hotels around there. It was big enough for me and two kids. I didn't expect but there was a single bed as extra for the king bed. The location was good too. It's close to JR station. Also there is a convenience store across the street. Only disappointed thing was not enough frequency of the shuttle bus service to the airport. We had only small suitcases so took trains but if big one with two kids.......,I definitely prefere the bus.
Comment from Hotel Management
Mar 27, 2017 by General Manager , Hotel Management
Thank you so much for the staying with us. we have bigger room than other same class hotel offer. new all room are newly renovated.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.Thank you. Hotel Mystays Premier Omori