Ratings based on 1,622 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Location location vacation

Posted May 22, 2017
Pros: The room and its amazing view
Cons: Even a request for non smoking room there is a lingering smell of cigarette though not strongly in the room and hall ways
Location: A mall Many restaurants Boardwalk along the beach Kids and young adult game centre Souvenir shops
Perfect location to end your trip to Japan and fly out of Haneda airport - Fabulous rooms with a fabulous view . Like any Hilton everything works to a schedule and system - little on the pricey side to eat in the hotel but many restaurants surround the hotel as well as a shopping mall and games centre for the kids. The staff are very welcoming and helpful and the rooms set out well and large by Japanese standard and all with fabulous views of the bay and all that happens on the water - can highly recommend this hotel if your budget is on the upper level but you will thoroughly love the experience for even just a night - I loved it
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good for kids

Posted Apr 26, 2017
Pros: Good view
Cons: Reception staffs at pool spa are not reasonably kind
Location: shopping malls and amusement parks
Disneyland shuttle is available for free but limited.
Comment from Hotel Management
May 12, 2017 by Hilton Tokyo Odaiba, Hotel Management
Thank you providing us and other readers with such a detailed review of Hilton Tokyo Odaiba. We are glad that you enjoyed your room the location of the hotel. And enjoyed the panoramic views as well as the many facilities accessible in close proximity from our hotel. However, we apologize not to meet your expectation regarding service of our staff. We shared your feedback with our team to continue reviewing our standards and increase our training to offer better quality service in each department. We hope you will choose to stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Hotel pool is limited

Posted Apr 26, 2017
Pros: located in Odaiba
Cons: Some staff are really kind but some are not really.
Location: Odaiba, Lego land, Madam Tussaud
Guest can't access the hotel pool but for only eligible hilton member.
Comment from Hotel Management
May 12, 2017 by Hilton Tokyo Odaiba, Hotel Management
Thank you for your positive comments. We were delighted to learn that you enjoyed your stay in our hotel and appreciate your feedback regarding our team member’s service skills. I am happy to learn that you enjoyed your recent stay and enjoyed our facilities as well as the many facilities accessible in close proximity from our hotel. Hilton Tokyo Odaiba is moments from popular theme parks, malls, dining and entertainment. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with water views

Posted Apr 23, 2017
We spent 6 nights on our recent trip to Japan. Rooms are large and clean. We traveled with our daughter and they provided her with a kids robe and slippers. Hotel has water views from all angles. Breakfast had a good mix of both western and eastern options. We paid for a day pass to use the pool and it was definitely woth it. Heated pool, jacuzzi with views of the bridge. Outdoor spa overlooking the Tokyo skyline, bridge and water. Nice steam room and sauna as well. Staff is extremely helpful and quick to address any needs. Hotel prvides shuttle service to Disney but there are only 2 in the AM and 2 in the PM. Cab fare will be abiut $45. The hotel is located on an island so you will need to factor additional travel. Easy to access major cities directly if you take Rinkai line from Tokyo Teleport otherwise take the monorail to transfer to other transit lines.
Comment from Hotel Management
Apr 27, 2017 by Hilton Tokyo Odaiba, Hotel Management
Thank you for your positive comments. We were delighted to learn that you enjoyed your stay in our hotel and appreciate your feedback regarding our room experience and team member’s service skills and glad that you enjoyed your room the location of the hotel. Set on the waterfront, Hilton Tokyo Odaiba is moments from popular theme parks, malls, dining and entertainment. See gorgeous views of Tokyo's skyline and the famous Rainbow Bridge from 15 stories up. Guest rooms and suites make the most of our location by the bay. Every room has large picture windows and a private balcony. We look forward to welcoming you back to the Hilton Tokyo Odaiba in no distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Great location. Fantastic vista over the bay, bridge and city. Proximity to the water, boat rides and an amazing array of places to visit/see within walking distance.
Comment from Hotel Management
Apr 24, 2017 by Hilton Tokyo Odaiba, Hotel Management
We were delighted to learn that you enjoyed your stay at Hilton Tokyo Odaiba. We are very glad to hear that you and you enjoyed our room and location and the magnificent view over the Tokyo Bay. Thank you very much for your warm comments, and we wish you a great day ahead.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

5 Star Hotel

Posted Mar 11, 2017
This is the first time we have stayed at this hotel. This is a beautiful hotel with super friendly and helpful staff. We had a beautiful view of the waterway and city buildings with Mt Fuji behind it. The hotel is so convinient with the shopping centers right next to the hotel and the train station right in front if t he hotel. There were a lot of good places to eat in the shopping centers. This location was super convinient. I'll come and stay here again.
Comment from Hotel Management
Mar 28, 2017 by Hilton Tokyo Odaiba, Hotel Management
Thank you providing us and other readers with such a detailed review of Hilton Tokyo Odaiba. We are glad that you enjoyed your room the location of the hotel. Set on the waterfront, Hilton Tokyo Odaiba is moments from popular theme parks, malls, dining and entertainment. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenience hotel for business trip

Posted Mar 11, 2017
Pros: nice hotel and near to train
Cons: all is good
Location: for business and shopping
good clean and convenience hotel for those on business trip in Tokyo.
Comment from Hotel Management
Mar 28, 2017 by Hilton Tokyo Odaiba, Hotel Management
Thank you very much for choosing to stay with us in Hilton Tokyo Odaiba. We were very happy to hear that you were able to enjoy your stay, and we hope that you will consider us again for your next visit to Tokyo.
5 out of 5
by Tong hui

This traveler left a rating score only Posted Feb 23, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
I give this hotel top marks for location, comfort , communication could sometimes be a challenge but I would most certainly stay again.
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
We thank you very much for your comments and for choosing to stay with us. We are very glad to hear that you enjoyed the many facilities accessible in close proximity from our hotel. We appreciate your comments regarding our facilities and services, and have taken your points into consideration for possible improvements in the future. We truly hope to have the opportunity to welcome you back on another visit to Tokyo, and wish you a great day ahead.
4 out of 5
by Chris

Good value comfortable hotel.

Posted Feb 17, 2017 on Hotels
Good value hotel a short subway journey from the sights. Surrounded by plenty of shops and restaurants a stones throw away.
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
We were delighted to learn that you enjoyed your stay at Hilton Tokyo Odaiba. We are very glad to hear that you and you enjoyed our room and location and the magnificent view over the Tokyo Bay. Thank you very much for your warm comments, and we wish you a great day ahead.