Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from

Very helpful staff

Posted Aug 25, 2016
Staff available 24 hours. Answered questions competently.
4 out of 5
by A verified traveler

Posted Aug 1, 2016
Pretty small room with two twin beds, free breakfast (although probably not what the average American would eat), great staff, comfortable room with bath, location is a bit out of the way, but a very good value for Tokyo.
4 out of 5
by A verified traveler

都内でのアクセス良好‼︎

Posted Aug 1, 2016
Pros: 必要以上のサービスはセルフで、という感覚が、楽。
ホテルの場所も周りがうるさい場所ではなく、静かに過ごせる。 また公共交通機関を使っての移動も、主要駅へのアクセスが簡単で、起点になれる場所というイメージ。
5 out of 5
by A verified traveler from Washington, DC

Posted Jul 30, 2016
Friendly staff, good location, free bikes, comfy room, close to all the cool stuff.
4 out of 5
by A verified traveler from Seattle WA, USA

Quiet clean neighborhood, 0.5 km walk to station

Posted Jul 30, 2016
Pros: Very clean rooms, quiet environment, excellent firm hotel quality beds, Toto bathroom fixtures with bidet. Front desk will call a taxi free.
Cons: Add Luggage racks where closet hangers are. Allow lower temperature settings to get rooms to cool down faster.
Location: See comments above.
Very professional English speaking staff. Excellent buffet breakfast caters for western and Asian tastes. Room is small by western standards but adequate. 10 -15 minute walk to Midtown shopping mall where top notch shops are available, Ritz Carlton Hotel, Starbucks, 7-11, Supermarket, and currency exchanger to name a few. Closest subway station is Aoyama -Ichome on the Ginza line. Very clean & quiet rooms with vending machines at most floors. Elevators available and fast. Small ramen and curry restaurants 1/2 block away with delicious reasonable priced food.
4 out of 5
by A verified traveler

Posted Jul 21, 2016
近六本木(步行10分鐘) 和新宿, 可較晚才回酒店. 房間乾淨, 設備完善, 員工英文良好
4 out of 5
by A verified traveler

ALL OK BUT big Cockroach

Posted Jul 12, 2016
everything is fine, kind people, comfortable size of bed, and traffic system, good meal ! but we found big cockroach, it really scared us
5 out of 5
by A verified traveler

very convenience, is located in town area

Posted Jul 10, 2016
Pros: staff very friendly
Cons: lobby should must have some table and chairs for guest to chatting and drinks
Location: it's very nearby shinjuku, for driving distance about 15 minutes, but no hyper market around this area
room a bit small but very clean and wifi every level in this hotel, breakfast buffet is nice at no cost
4 out of 5
by A verified traveler

Room condition

Posted Jul 3, 2016
Room is very small. Customer service is help full. Thanks.
4 out of 5
by A verified traveler from NY

friendly and accommodating, clean and welcoming

Posted Jul 2, 2016
Pros: helpful staff, free bottles of water at entrance, nice lobby (can't be taken for granted in Tokyo), includes breakfast.
Cons: Maybe one or two more English-language channels on the TV.
Location: National Art Center, Suntory Museum, Mori museum and observatory, Roppongi Hills are close by, along Rappowith ngi's clubs and restaurants, etc.
Good English speakers at desk, very helpful, good location, tucked out of the way, but easy access to metro and walking distance to Tokyo Midtown, Roppongi, etc.