Ratings based on 1,148 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, Wa

Good location

Posted Apr 22, 2017
This is a reasonable place with a fairly large room, considering its location. You can find ramen shops nearby on a side street, vending machine payment restaurant, pharmacy, etc. Also a $8-10 taxi ride to Tokyo Station where you can get an JR Access bus to Narita for just 1000 yen, or less than $10. The only thing I didn't like was the film on the window so that you could not see out (unless you are very tall.)
5 out of 5
Recommended
for Everyone
by A verified traveler from israel

Great hotel and location as well.

Posted Apr 20, 2017
The room is small but convinient, and all other aspects are perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a prime location.

Posted Apr 15, 2017
The Hotel staff was great with checking in and out. They also secured our luggage while we were out sight seeing. A+ service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Excellence Location and Surrounding with restaurant
5 out of 5
Recommended
for Everyone
by A verified traveler from MEL

Very good hotel

Posted Apr 5, 2017
Nice hotel. Perfectly clean. Right in the Shopping spree area. 10-15 mins walk from main JR train station
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Excellent location close to everywhere.

Posted Apr 2, 2017
Excellent location, and professional services. Definetly go back. .
5 out of 5
Recommended
for Everyone
by A verified traveler

I just love to stay here.

Posted Mar 11, 2017
Pros: location and comfort
Cons: there should be a gym
Location: shopping :)
The hotel is one of my favorites. I like the location, cleanliness and facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Posted Feb 28, 2017
Good place reasonable price. Will recommend to friends
2 out of 5
by A verified traveler

What a Disappointment

Posted Feb 22, 2017
Pros: The reception and clerks were very professional and helpful.
Cons: The size of the rooms. Even the larger room left a lot to be desired.
Location: Very good location in the Ginza. Plenty of good shopping, Kabuki, dining.
I have stayed at this hotel at least a dozen times, and had always enjoyed it. This time, however, the room I was given was the smallest room I have ever been in in Tokyo -- much smaller than the other rooms I've stayed in there. Not even room to open my suitcase, no desk, no chair, no comfort. And the bathroom looked cheaper than many motels I've stayed in. I asked for a bigger room and could book one for only three days. And my reservation was for six. I cancelled the remaining three days, and stayed at a different hotel. Very, very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2017
Good location for shopping and food Room was clean Staff was friendly