Ratings based on 1,129 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 千葉県民


Posted Aug 28, 2016
5 out of 5
by A verified traveler from USA

excellent hotel choice

Posted Aug 25, 2016
Very close and convenient to subway network. Quiet neighborhood with restaurants, bars and convenience stores. Helpful, professional and knowledgeable staff. Rooms are small but that is what is expected in Tokyo, so if you want a large western room book the Hyatt. The room rate is a bargain for Tokyo. Would recommend and would book again.
5 out of 5
by A verified traveler from Toronto

Four nights stay in Akasaka

Posted Aug 21, 2016
This hotel is highly recommended! Well maintained, very clean, very friendly staff. All toiletries are provided. You do not need to bring your own except body lotion. For ladies, they provided a great quality complete face cleansing kit. Complementary bottled water is provided every day. They do housekeeping everyday if you want. Different teas are provided. Great value for your money. We were happy with our stay here and would highly recommend this hotel. Average room in Japan is small but this one is not too bad for space. There is more extra space to move around at least in that room. Location is very convenient, very close to metro train entrance, family mart, 7 eleven and resto everywhere in walking distance. And 5 minute walk to a new shopping area. Also about 3 or 4 stations to Tokyo station which is not far. Highly recommended, the best hotel experience in customer service!
5 out of 5
by A verified traveler from Melbourne

Comfortable hotel near Akasaka subway station

Posted Aug 19, 2016
Pros: Convenient with short distance from station. The ambience and cleanliness of the hotel.
Cons: The view from our room was not great. Bathroom was abit small.
Location: Convenient - short distance from station There are good food places nearby - Akasaka Biz Tower has many options 20 minutes walk from Roppongi
I have stayed in around 6 different hotels throughout our trips to Japan and found this hotel to be the best experience thus far. The location is amazing - very close to the station, great atmosphere with plenty of food choices even later at night. Despite the night life, it is not noisy. The hotel room itself is decent in size (for Japan's standard), clean and comfortable. There are amenities provided near the reception area so feel free to take your supply before heading back to your room. The hotel staff are also friendly and pleasant. Would definitely recommend staying here, especially when you are able to book it at discounted rates.
4 out of 5
by A verified traveler


Posted Aug 11, 2016
スタッフの対応は良かった。受付が埋まっていたが手の空いていたスタッフが出てきてチェックイン出来た。化粧水などもパックで一階に置いてあるしレディースならセットで渡してくれる。 しかし、客室の水まわりは清潔でなかったし、エアコンも強くおさないと起動しなかった。空気清浄機は有るが加湿機能は無かったと思う。 概ね快適なのでおすすめは出来るが少し不満は残る。
4 out of 5
by A verified traveler

Posted Aug 5, 2016
신주쿠, 아카사카역과 가깝고 적정한 가격에 깔끔한 숙소입니다. 다음에도 이용할 생각 있습니다.
3 out of 5
by A verified traveler


Posted Aug 4, 2016
フロントがある棟と隣り合わせで別な棟がありそこに泊まりました。部屋は狭いですが 地下鉄もコンビニも近く便利です。部屋が少し臭ったので 備え付けの除湿器をつけました。便利なビジネスホテルという位置付けです。
4 out of 5
by A verified traveler

Posted Aug 2, 2016
駅からのアクセスが良い。銀座線、丸ノ内線が近くにあり、JRも少し離れたところにある。 飲食店も多いのでホテル周辺でゆっくりできる。
4 out of 5
by A verified traveler from 北海道

利便性で非常に優位。 本当に何処に行くにも楽。

Posted Jul 30, 2016
Cons: もし一つ希望があるとしたら、向かいのビルや店の窓から丸見えなので遮光の他、レースのカーテンがついていると更に良かったです。
Location: 非常に便利です。
ありがとうございました。 部屋も快適。朝食もリーズナブル。 文句の付けようもありません。 スタッフの対応もとても新設でした。 気持ちよく過ごせましたよ。
4 out of 5
by A verified traveler


Posted Jul 30, 2016