Ratings based on 1,004 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from USA

Lovely hotel in great location

Posted Apr 23, 2018
Pros: Location and friendly atmosphere. Room was great, too.
Location: Park, zoo, restaurants, historic neighborhood.
We stayed at the Hotel Graphy with our 11 year old for almost a week. It's a perfect hotel in a lovely neighborhood. It was very comfortable and welcoming on a very quiet street but still a few minutes walk to loads of great neighborhood restaurants and Ueno Park. It is also very close to the subway station and a 15 minute walk from the Narita Skyliner train station. The hotel cafe was very good with a great breakfast and a well priced evening menu.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Apr 14, 2018
Great hotel and food. Location is lovely on quiet street and close to park and subway. Hotel is very comfortable and nice. Double room with bath is a good size. Great with kids. Very nice breakfast and staff.
Comment from Hotel Management
Apr 19, 2018 by Hotel Graphy Nezu, Hotel Management
Dear Helen, Thank you very much for staying with us at Hotel Graphy Nezu. We are glad to know that you enjoyed the overall facility and location. We hope you visit Tokyo again soon, and come back to our hotel. Thank you again for choosing us for your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice cool hotel

Posted Mar 22, 2018
Hotel is situated in a nice quiet neighbourhood. Good walking distance to Nezu Station (Tokyo Metro), and slightly further to Ueno Station (JR, Keisei, Metro) but was still OK. Good price, nice and friendly staff, cosy bar, room is clean and large enough. Would love to stay here again. Definitely recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with lots of facilities

Posted Mar 19, 2018
The hotel is nicely located close to ueno park. The hotel has lots of facilities such as a kitchen, washing machine etc you can use which was very useful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Excellent hotel close to Ueno station

Posted Feb 22, 2018
The hotel is 15mins walking distance to Ueno station and 5mins to Nezu station. Very convenient location. The hotel is clean and the staff are very friendly. The amenities are all as described. The breakfast is also simple and tasty.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 10, 2018
You are getting what you paid for. Room is a little small for 3 people and photos on Expedia is quite misleading. Otherwise staffs are attentive, very comfortable lounge and clean room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Town

Hotel in quiet area

Posted Jan 29, 2018
Pros: Friendliness. Facilities. Access to public transport.
Cons: The kettle has to be plugged into a power outlet at floor level
Location: Ueno park and zoo. Ameyoko market. Easy access to all Tokyo attractions and business areas.
The staff gave me a thorough and friendly check-in. The room was of adequate size and everything worked properly. There was no view from the window, but it was winter and too cold to keep open. There was a cell phone in the room with access to free calls and data that the guest can take with them during their stay - so there is no need to buy local sims and call/data packages. The hotel has a great communal kitchen with a number of fully equipped workstations so that guests are able to cook for themselves whenever they want. There are only two microwaves, and no microwave cookware. The hotel is close to Ueno Park and the zoo, as well as being handy for the shopping centre to the south of the park. Nezu station is only five minutes away and the Ueno terminal of the Keisei main line (from Narita) is within reasonable walking distance even with luggage (load the local map onto your phone before leaving the station).
5 out of 5
by A verified traveler

My new home in Tokyo!

Posted Jan 20, 2018 on Hotels
Hotel Graphy is better than advertised! Close to the Metro, great places to eat, Ueno Park with all its treasures, Ueno Station, etc etc. I will tell all my friends to stay here. You should stay here, too. -Tommy, Southern California.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice neighbourhood

Posted Jan 14, 2018
Nice neighbourhood; good value; friendly staff. Massive self-catering kitchen which is very good
3 out of 5
by A verified traveler

It is more like a hostel

Posted Dec 26, 2017 on Hotels
Just be careful when you book this 'hotel' as not all of their room has bathroom and toilet.