Ratings based on 1,013 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

I would comeback for my next Tokyo trip

Posted Feb 19, 2017
Pros: Friendly staff
Cons: None
Best Tokyo hotel I've ever been. Very friendly, resourceful and approachable staff. I booked semi-double room which was bigger room size than I expected (considered Japan hotel's room sizes). Also, when we came back to hotel room after long sightseeing of Tokyo, the room was always clean. I would definitely recommend this hotel to other people and also I would definitely come back for my next Tokyo trip.
Comment from Hotel Management
Feb 21, 2017 by FRONT Takahashi, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our service and facilities. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Close to great nightlife!

Posted Feb 14, 2017
Located between 2 subway stops, so you can reach most places without changing trains. Heaps of really good restaurants in the area, so you are minutes from easy nightlife.
Comment from Hotel Management
Feb 17, 2017 by front nakashima, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our location. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice views from the hotel very well located

Posted Jan 31, 2017
Clean spacious friendly silent though there are construction works ongoing next door. amazing breakfast
Comment from Hotel Management
Feb 1, 2017 by frontdesk NAKASHIMA, Hotel Management
What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at Hotel Monterey AKASAKA. Thank you so much for your compliments on our convenient location. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

very nice hotel with relatively spacious rooms

Posted Jan 22, 2017
I selected this hotel because of its convenient location and relatively spacious rooms. It is adjacent to subway station and restaurants and you can walk to Roppongi.
Comment from Hotel Management
Jan 27, 2017 by Front Takahashi, Hotel Management
Thank you for your recent stay at Hotel Monterey AKASAKA. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay. We highly appreciate your comments about our convenient location, which is near the bayside resort line monorail station. We look forward to welcoming you back to our hotel in the not so distant future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
Convenient. Quiet n peaceful location. Great staff..extremely helpful
Comment from Hotel Management
Dec 4, 2016 by Front Takahashi, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our service and facilities. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location, small rooms

Posted Nov 28, 2016
The location is great and caters to everyone with mixture of western and Japanese eateries nearby! Close to main subway to get you to main attractions. About hotel, lovely hotel, friendly and helpful staff. As in other reviews, the room was tiny! We stayed for 9 nights and we were comfortable enough but we were hardly in the room. The bed was very small and really hard and the pillows were terrible! We asked for extra blankets to lie on top of and extra pillows. We loved the complementary pyjamas and other amenities including bottles of water, toothbrushes, hair clips! main complain was trying to get the room temperature right as it was always so very hot!! Had the window open all the time to try help but it was still hot. It's close to a main road and building works occurring so this was not ideal.
Comment from Hotel Management
Dec 12, 2016 by front nakashima, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our staff service and amenities. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to food, transportation.

Posted Nov 25, 2016
Pros: Large rooms, helpful staff, close proximity to everything.
Location: Lots of great food within walking distance.
This place was a welcome reprieve after some of our previous hotels in Japan. The room was big and the bed was very comfortable.
Comment from Hotel Management
Nov 27, 2016 by SATO, Hotel Management
Thank you very much for your stay with Hotel Monterey Akasaka.We are really flattered to hear that.Thank you for your compliment. We are looking forward to seeing you again. Thank you for taking the time to give me your opinion.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2016
The hotel is in a nice location, about 7 min walk from a main train station that will easily get you to the main sights of Tokyo. The hotel is also close to a large variety of restaurants. The hotel room itself is very very small. It is clean and they give you pyjamas to wear which is a nice touch. The bed was so hard and pillows terrible: we had to ask for extra blankets to put down to lie on to soften it and ask for extra pillows to find the best of a bad Bunch. The bed is also as it says, a double, with one side against a wall. Other than those minor issues we are here for a wedding and staying 9 nights and would stay again. It appears to be value for money given how expensive Tokyo can be. A great size room for a solo traveller. Staff are very helpful.
Comment from Hotel Management
Nov 27, 2016 by SATO, Hotel Management
Thank you very much for your reservation with Hotel Monterey Akasaka.And we are sorry to bring you inconvenience because of the bed and the pillow. We hope this will not discourage you from continuing to stay with us. Thank you for taking the time to give me your opinion.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
Convenient to Asakasa station. Very friendly staff.
Comment from Hotel Management
Jan 7, 2017 by Frontdesk MIWA, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our service and facilities. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
The hotel was perfect
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us. Thank you so much for your compliments on our service and facilities. Your feedback will certainly be shared with the team. Come back soon and we look forward to serving you again, hopefully in the not too distant future.