Ratings based on 1,638 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, Ca

Good location

Posted Jan 18, 2018
I liked it. The hotel staff were friendly. Easy check in and out. The only thing I was iffy was that I had booked a room with a view, and didn't get it. Other than that it was pretty nice and a good distance from everything to see in Tokyo.
Comment from Hotel Management
Jan 19, 2018 by フロントデスク, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2018
The hotel was very clean and even had a complementary smart phone that I could use during my stay which was very helpful.
Comment from Hotel Management
Jan 19, 2018 by フロントデスク, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
4 out of 5
Recommended
for Families
by A verified traveler

Convenient to travel Tokyo

Posted Dec 28, 2017
The hotel is near the metro station, you can easily get there and travel Shibuya and Tokyo stations. Supermarket and convenient store are near the hotel, it is easy to buy snacks at night.
Comment from Hotel Management
Dec 30, 2017 by Frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Overall great hotel

Posted Dec 24, 2017
Great location Easy access Train right across the road Friendly staff Close to 7/11 and familymart Great restaurants near by
Comment from Hotel Management
Dec 27, 2017 by Frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. I am very pleased that you stayed comfortable during your stay. As we continue to make our guests more comfortable, we will make further efforts, so we are pleased if you can use our hotel by all means when coming to Tokyo again. We are looking forward to seeing you again from our hearts
4 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Nice hotel center Tokyo

Posted Dec 17, 2017
Room is clean, and equipment is modern. Rocation is a quiet place to stay. Close to Palace where you can enjoy running.
Comment from Hotel Management
Dec 27, 2017 by frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
5 out of 5
Recommended
for Everyone
by A verified traveler

A nice, modern, non-chain hotel

Posted Dec 5, 2017
Pros: Style, design, comfort, functionality, amenities in the room
Cons: Room sizes. But you can't in Japan...
Location: Imperial Palace, offices of major companies and state institutions.
The is not a chain hotel which I would consider as an advantage for Tokyo/Japan. It is the center of Tokyo, within 10 min walking distance to the entrance of Imperial Palace. Hotel is very modern, neat, clean, elegant, this applies both to public spaces but to rooms as well. Dedication to details is outstanding - in bathroom for example pipes are covered by plastic lining to you accidently don't burn yourself. While room is tiny, for a single traveller it has all the functionality - it comes with a fridge and tea kettle. Bed is very comfortable and you can control lights all across the room from your bedside table. If you book at least couple month in advance, you can get significant - 50% discounts. Highly recommended. However for breakfast dinner I would recommend to go out - there are some many small shops/restaurants which would be be cheaper and tastier than hotel food.
Comment from Hotel Management
Dec 13, 2017 by Frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. I am very pleased that you stayed comfortable during your stay. As we continue to make our guests more comfortable, we will make further efforts, so we are pleased if you can use our hotel by all means when coming to Tokyo again. We are looking forward to seeing you again from our hearts
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel and good location.

Posted Nov 23, 2017
The hotel is located close to subway station and the environment is nice. The room is a bit small in size, but within expectation. The hotel staff is nice and helpful.
Comment from Hotel Management
Nov 30, 2017 by Frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel just next to subway

Posted Nov 11, 2017
Pros: Literally next to subway station.
Hotel with pretty basic rooms but has all you need. We enjoyed breakfast the most - it had brilliant selection of Western and Japanese breakfast, and more importantly fresh fruit!
Comment from Hotel Management
Nov 12, 2017 by Frontdesk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location near the subway

Posted Nov 6, 2017
Pros: Great location and very clean.
Cons: Size of the room was small but that is common for Japanese hotels
Location: Excellent location near subway station and restaurants. Walk-able distance to the imperial palace too.
Very good stay at this hotel. Very nice soba restaurant next door that makes for a very delicious and cheap breakfast and also very close to a few convenience stores!
Comment from Hotel Management
Nov 9, 2017 by Front Desk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. In addition, thank you again for your continued feedback during the busy season. We will continue to make further efforts to improve the service in the future, so if you have the opportunity again, we are happy to be able to use our hotel. We are looking forward to seeing you again from our hearts.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great, reasonable hotel close to city center

Posted Oct 20, 2017
Pros: Close to subway station on main line. Good breakfast buffet. Good, friendly staffs. Room is well organized and adequate size for Tokyo.
Cons: Check out can be improved if no additional charges or issues. How about online checkout. Connection to Internet is very slow speed. Needs improvement.
Location: Close to subway station. Very quiet neighborhood. Many small good restaurant. Emperor's palace, British embassy, supreme court, parliament nearby.
Very pleasant stay for 8 nights. I included breakfast buffet. It was convenient and good. Subway entrance is across the street and easy to get to Shibuya, Shinjuku, Ginza or other area.
Comment from Hotel Management
Nov 2, 2017 by Front desk, Hotel Management
Thank you very much for using Hotel Monterey Hanzomon this time. Thank you again for your comments and thank you again. We are sorry for the inconvenience regarding the matter of wi-fi. I will improve in the future. We are looking forward to seeing you again from our hearts.