Ratings based on 1,536 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Serviceable but not sublime hotel experience

Posted Mar 14, 2017
Pros: - Location - Free wifi
Cons: - Room condition - Brighter lighting throughout (lobby, rooms, bathrooms, hallways, etc)
Location: Imperial Palace and Park; Yasakuni, take the subway around
Hotel Monterey Hanzomon is a serviceable hotel, popular with Westerners, and with a good location next to the station on the purple Z line. But if you are looking for a more authentic Japan/Tokyo experience, would suggest looking elsewhere. Our initial room was very worse for wear, with black suitcase streak marks all along the walls, not to mention the pock-mock damages caused by who knows what. The odd green color-scheme and harsh room lighting did not help. The hotel overall also has a relatively dim lighting scheme in comparison to most other hotels in Japan, which some may or may not appreciate. To their credit, the hotel agreed to change our room (at a 1k yen or $10 fee) and the higher-floor rooms with real queen beds are far superior and better-maintained to the "semi-double" (which is really a slightly larger twin) bedrooms below. The hotel is walking distance to the Imperial Palace, the controversial but beautiful Yasakuni Shrine and the Nippon Buddokan, all pluses. There are three convenience stores (one 7-11 and two Family Marts) and a small gourmet market located within a block or so, but somewhat oddly (for you smokers) only the second Family Mart at the corner sells tobacco products for whatever reason. The hotel's free wifi was also clearly a fairly big draw based on the many people who camped out near the lobby. Overall, a fine and useful hotel but would not stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice affordable hotel close to subway

Posted Mar 11, 2017
Hotel is across the street from the Hanzomon train station. Very nice simple hotel at a great price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Apart from stains on the carpet, the non-smoking room was very clean and fresh. We would happily stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good business hotel very near to a subway station

Posted Feb 23, 2017
Room was indeed small but adequate. Toilet had all the bells and whistles (heated seat, bidet and dyer etc) and it was great to have a bathtub. Wifi was steady and fast. Housekeeping kept the room clean everyday. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Great staff, convient location close to imperial park and subway station
4 out of 5
Recommended
for Families
by A verified traveler from singapore

Tokyo Adventure

Posted Dec 12, 2016
Pros: Very clean
Cons: Staff service. Nobody helped us on our luggage especially i have 3 big ones and small children with us.
Location: Location is perfect.
We had much fun in Tokyo. Train station is just in front of the hotel. Very accessible to all.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX.

Cozy hotel very close to metro station

Posted Nov 27, 2016 on CheapTickets
Very nice hotel, the staff was super nice and accessible at all times, the cleanliness was flawless, easy and quick check-in and out. Great hotel totally recommended!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay in Tokyo

Posted Nov 12, 2016 on Orbitz
Clean, economical. Train station right across the street from hotel. Great place to go for a run around Imperial Palace. Breakfast was exceptional!
4 out of 5
by A verified traveler

Good value

Posted Oct 31, 2016 on Hotels
The hotel is in a convenient location for sightseeing. A quiet safe area. The room was spacious by Japanese standards and spotlessly clean. Would stay again at this hotel
3 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
The room was way too small to rent out for 3 people. We had to climb over each others bed to go to the bathroom. You have to pay for an extra bed which is fine but not if the room is not suited for it. Not even some water.