Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Hotel MyStays Kameido

3 out of 5
Hotel MyStays Kameido
6-32-1 Kameido, Koto-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 1008 reviews" "
Rating 8 - Good. 388 out of 1008 reviews" "
Rating 6 - Okay. 204 out of 1008 reviews" "
Rating 4 - Poor. 93 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

tyler w, West Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and spoke English. They help us out a lot and were always there to talk to.
Stayed 15 nights in Feb 2024
Response from Hotel Mystays Kameido Front Desk Staff on Mar 23, 2024
Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.

8/10 Good

Rose

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from HOTEL MYSTAYS Kameido on Mar 6, 2024
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to see that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Kameido and the staff at Hotel Mystays were helpful! Lots of convenience stores and a shopping mall nearby and the station is walkable in a few minutes. We hope to come back soon !
Stayed 16 nights in Nov 2023
Response from Hotel Mystays Kameido Front desk staff on Feb 4, 2024
Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.

8/10 Good

Don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and nice. Room is clean and affordable for the price. The hotel is only a short walk from the subway station and right next to a shopping mall. An inconvience was the bathroom roof was leaking water in my room on the 2rd day of my stay. Thankfully, the staff was able to switch my room for another one. Overall, the hotel is a great place to stay for the price point.
Stayed 8 nights in Jan 2024
Response from HOTEL MYSTAYS Kameido on Jan 19, 2024
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. First of all, please accept our sincere apologies for the inconvenience you have experienced. We are very gald that we were able to make it up by other services. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area.Encouraged by your kind words, we will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

6/10 Okay

Jessica

Liked: Property conditions & facilities
Stayed 10 nights in Dec 2023
Response from HOTEL MYSTAYS Kameido on Jan 19, 2024
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. We will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how quiet this property is despite being in one of the busiest cities in the world!
Stayed 16 nights in Dec 2023
Response from HOTEL MYSTAYS Kameido on Jan 8, 2024
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay. As you mentioned, this neighbourhood is pretty quiet although there is a mall and a lot of restaurants in walking distance. Encouraged by your kind words, we will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

2/10 Terrible

DOGRU

Disliked: Cleanliness, property conditions & facilities
Stayed 12 nights in Dec 2023
Response from HOTEL MYSTAYS KAMEIDO on Jan 1, 2024
We sincerely appreciate you taking time to share your feedback. Please accept our sincere apologies for that we could not meet your expectations. We will strive for better services so that you would have more comfortable time for your next stay. Again thank you very much for taking time to share your review. Sincerely,

8/10 Good

Margaret Y

Liked: Staff & service
Stayed 23 nights in Oct 2023
Response from Hotel Mystays Kameido Front Desk Staff on Dec 29, 2023
Thank you very much for choosing Hotel Mystays Kameido. We will take your evaluation into consideration as we strive to improve our services in the future. We sincerely look forward to serving you again.

8/10 Good

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i thought the area was really lovely, though the room was quite small. this is to be expected in tokyo as typically the more you pay the better location. i was pretty happy with it overall
Stayed 7 nights in Dec 2023
Response from HOTEL MYSTAYS KAMEIDO. on Dec 23, 2023
Thank you for sharing your comments regarding your stay at HOTEL MYSTAYS KAMEIDO. Regarding the width of our rooms, we're terribly sorry for the inconvenience. We received same feedbacks from other customers. Especially, for the guests coming from other country, they feel the width of room and bed very small. Superior twin and other spacious rooms are also available so please consider this for your next visit. if you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit.Best Regards,

10/10 Excellent

George Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from HOTEL MYSTAYS Kameido on Dec 17, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your review. It means a lot to us. We hope you had a wonderful time in Tokyo and we genuinely hope to see you again in the future.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

JOE

Stayed 10 nights in Dec 2023
Response from HOTEL MYSTAYS Kameido on Dec 17, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We are very glad to see that you enjoyed your stay with us. We will keep working our best to improve our survices. When you have a chance to visit Tokyo again in the future, we genuinely hope to see you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Jack

Liked: Cleanliness, amenities
Stayed 14 nights in Nov 2023
Response from HOTEL MYSTAYS Kameiod on Dec 14, 2023
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close to the train station, theres a mall/market about 5 mins away. Plenty of local bars & restaurants. After 8pm you need a passcode to get in which made us feel more safe coming in at night. Laundry room is accessable 24/7 which was a huge plus. Theres also a lawsons right across. You cant go wrong staying here! Kameido #1
Stayed 20 nights in Nov 2023
Response from Hotel Mystays Kameido Front Desk Staff on Dec 14, 2023
Thank you for choosing Hotel Mystays Kameido. Thank you again for taking time out of your busy schedule to give us your feedback.We are glad to hear that you were satisfied with your stay at our hotel.We look forward to serving you again.

10/10 Excellent

Felicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space in the place was pretty small but that is to be expected. Amenities are provided and help desk is always there. The location is pretty convenient and there is a lawson just across!
Stayed 7 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Dec 11, 2023
Dear, Guest Thank you very much for staying at HOTEL MYSTAYS Kameido.We couldn’t be happier with your comments regarding your stay. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area.We will keep working to provide a more comfortable time for all guests.Thank you for sharing your review with us. We genuinely hope to welcome you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Jose Rivera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. Definitely staying here again next time I visit
Response from HOTEL MYSTAYS Kameido on Feb 15, 2024
Dear,GuestThank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make our guest’s stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you have a chance to visit Kameido area again. All of our staff look forward to seeing you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Jodai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Hotel Mystays Kameido Front Desk Staff on Dec 9, 2023
Thank you very much for choosing Hotel Mystays Kameido. We will take your evaluation into consideration as we strive to improve our services in the future. We sincerely look forward to serving you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. 5 minute walk to the train. Laundry room downstairs. No complaints at all from me.
Stayed 11 nights in Nov 2023
Response from HOTEL MYSTAYS KAMEIDO FRONT DESK on Dec 5, 2023
Thank you for choosing HOTEL MYSTAYS KAMEIDO. It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. We will keep working to provide a more comfortable time for all guests. When you come back to Tokyo in the future, we hope to serve you again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Good Value
The hotel is in a good location next to the mall and train station, so it was convenient and near convenience stores that are open 24hours. The value for what I paid was what was expected. The room was clean but very outdated, worn out and showing its age. The washroom was very small and there were limited storage, shelving or hooks which is expected in this type of country lifestyle. It is very small for two individuals staying in that room. You can't even open your luggage on the floor because it takes up the whole floor. It's good for single travelers on a budget and the front desk is helpful and spoke minimal English to get by. Daily room cleaning service is an extra charge per night if you want it and you throw your own garbage out at the back of the hotel. Overall it was good value for what I paid for it, but I would have preferred staying in a hotel that was a bit roomier and modern.
Stayed 9 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Nov 30, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. Our hotel was build over 30years ago. Regarding the width of our rooms, we're terribly sorry for the inconvenience. We received same feedbacks from other customers. Especially from the guests coming from other country. It's difficult to improve it, but we hope that we can make up for it by other services. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area.We hope you had a wonderful time in Tokyo.Best regardsHOTEL MYSTAYS Kameido

6/10 Okay

shaw

Stayed 2 nights in Nov 2023
Response from Hotel Mystays Kameido Front Desk Staff on Dec 14, 2023
Thank you very much for choosing Hotel Mystays Kameido. We will take your evaluation into consideration as we strive to improve our services in the future. We sincerely look forward to serving you again.

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to a JR station and a few blocks away the subway. Close to shops. The room was comfortable, bigger than usual rooms in Japan. Good bed, desk, microwave, kettle, tea, TV. Amenities (razor, facial cleanser, etc). There's stuff you can rent or borrow for free. The reception personnel is super kind.
Stayed 7 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Nov 23, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comments regarding your stay. It means a lot to us. As you mentioned, our holtel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area. When yiu have a chnace to visit Tokyo in the future, we hope to welcome you again. Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Md Mostafa

Stayed 7 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Nov 19, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your rate. It means a lot to us. We will keep working to provide better service to all our guests. When you have a chance to visit Tokyo in the future, we hope to welcome you again.Best reagrdsHOTEL MYSTAYS Kameido

10/10 Excellent

Norberto Alonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and a very nice área too!
Stayed 7 nights in Nov 2023
Response from Hotel Mystays Kameido Front Desk Staff on Nov 16, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comment about our staff service. It means a lot to us. We hope you had a wonderful time in Tokyo. When you have a chance to visit Tokyo in the future, we hope to welcome you again. Best regardsHOTEL MYSTAYS Kameido

6/10 Okay

Uzoma

Room cleaning needs to be implemented and not optional. I didn’t know I wouldn’t have that service till I arrived and was told it was extra charge for it
Stayed 13 nights in Oct 2023
Response from HOTEL MYSTAYS Kameid on Nov 15, 2023
Dear, GuestThank you for staying at HOTEL MYSTAYS Kameido.We sincerely appreciate you taking time to share your feedback.First of all, please accept our sincere apologies for lack of the cleanliness. We will address your feedback to our cleaning crew so that the same mistake would happen again. Reagding the optional room cleaning, by making it extra charge we provide rooms to our guests at low price especially the guests who are staying longer period of time. We apologize for the lack of explanation. We hope you had a wonderful time in Tokyo.Best regardsHOTEL MYSTAYS Kameido

6/10 Okay

Beverley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location older property very small for 2 Adults especially the bathroom. Be no cleaning service included you have to pay extra that includes towels . Probably pay bit extra to stay somewhere bigger.
Stayed 12 nights in Nov 2023
Response from Hotel Mystays kameido Front desk on Nov 15, 2023
Thank you very much for staying at HOTEL MYSTAYS KAMEIDO.Regarding the width of our rooms, we're terribly sorry for the inconvenience. We received same feedbacks from other customers. Especially, for the guests coming from other country, they feel the width of room and bed very small. It's difficult to improve it, but we hope that we can make up for it by other services. But we hope we can make it up by other services Once again thank you for staying with us. For the cleanning, we can offer a lower price exchange for no cleaning serviece. We are looking forward seeing you in the near future thank you.

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly set in a commutable location. Cleanliness and safety was top notch! Facilities and room amenities were good . Definitely worth staying.
Stayed 11 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 15, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comments regarding your stay. It means a lot to us. We will keep working to provide a more comfortable time for all guests.Thank you for sharing your review with us. When you have a chance to visit Tokyo in the furure, we genuinely hope to welcome you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Moises, Mexicali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly :)
Stayed 7 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Nov 12, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comment about our staff service. It means a lot to us. We hope you had a wonderful time in Tokyo. When you have a chance to visit Tokyo in the future, we hope to welcome you again. Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very easy to locate and we love that there is a shopping mall next to it. It's a short walk from Kameido station and there's a lawson close by so it's convenient on a lot of aspects.
Stayed 7 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 10, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We are very glad to see that you enjoyed your stay with us. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay in this area. We will keep improving our service. We hope to see you again in the future.Best reagrdsHOTEL MYSTAYS Kameido

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet stay. Lots of extras to pay for.
Stayed 8 nights in Nov 2023
Response from HOTEL MYSTAYS Kameido on Nov 10, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We offer good deals by making extra things cost. As you mentioned it is a nice and quiet area to stay although there are a lot o restaurants and a mall nearby. Very convenient to stay in this area.We hope you had a great time in Tokyo. Best reagrdsHOTEL MYSTAYS Kameido

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience as the staff was friendly and helpful. Plus the location is great being so close to everything in Kameido.
Stayed 12 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 7, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your kind comments about our service. It means a lot to us. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area and also to travel around Tokyo. When you have a chance to visit Tokyo in the future, we hope to welcome you again. Thank you for taking your time to share your experience with us.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 5, 2023
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido.Guest It was a great pleasure to read your comments about our Hotel. We are very happy to read that we could meet your expectations or could even exceed them it is a great honor for us to know that you are satisfied with the staff services. Thank you for sharing your review with us. We genuinely hope to have the pleasure to welcome you again.HOTEL MYSTAYS KAMEIDO

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 10 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 3, 2023
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido.It was a great pleasure to read your comments about our hotel. We are very happy to read that we could meet your expectations or could even exceed them it is a great honor for us to know that you are satisfied with the staff services. When you have another time to visit Tokyo in the future, we will look forward to serving you again.Sincerely, HOTEL MYSTAYS Kameido

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price No frills
Stayed 20 nights in Oct 2023
Response from HOTEL MYSTAYS KAMEIDO on Nov 1, 2023
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido.Guest It was a great pleasure to read your comments about our Hotel. We are very happy to read that we could meet your expectations or could even exceed them it is a great honor for us to know that you are satisfied with the staff services. Thank you for sharing your review with us. We genuinely hope to have the pleasure to welcome you again.HOTEL MYSTAYS KAMEIDO

8/10 Good

Mathew

Stayed 7 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 19, 2023
Dear,GuetsThank you very much for staying at HOTEL MYSTAYS Kameido. We are very gald to see that you enjoyed your stay with us. We will keep working to provide more comfortable time to our guets. We genuinely hope to welcome you again.Best reagrdsHOTEL MYSTAYS Kameido

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities
The room was ok, the furnishing i.e the chair had damage before I started using it, the wall behind the tv had some stains and the power toilet didnot work as intended. The checking desk staff was super patient and transparent with english print-outs for things to pay attention to. Considering the price of 5800yen per night with western bed its pretty decent despite all aforementioned.
Stayed 15 nights in Oct 2023
Response from HOTEL MYSTYAS Kameido on Oct 30, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We sincerely appreciate you taking time to share your feedback. Regarding the furnishing, We apologize for any inconvenience this may have caused you. It is difficult to solve the problem soon but we hope we can make it up by other service. We hope you had a wonderful stay with us. We will keep working to provide a more comfortable time for all guests. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS kameido

6/10 Okay

Drew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good basic hotel for a night or 2, but is a little cramped for space for extended stays
Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 28, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We hope you had a wonderful stay with us. We will keep working to provide a more comfortable time for all guests.We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

8/10 Good

Kimberlin Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again, a a little farther out than we wanted, but it was very nice and quiet and safe.
Stayed 8 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 26, 2023
Dear, GuestThank you for staying at HOTEL MYSTAYS Kameido. We are very gald to read your comments. Our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area. On the other hand, it is a quiet and safe area as you mentioned. We hope your had a wonderful stay with us. We will keep working to provide a more comfortable time for all guests. We genuinely hope to have the pleasure to welcome you again.Best reragrdsHOTEL MYSTAYS Kameido

10/10 Excellent

Paul, Burlington

Liked: Amenities
Close to transit, conveniently close to stores and kameido clock. Safe to walk at night. All around great stay! ♥️
Stayed 7 nights in Oct 2023
Response from HOTEL MYSTAYS KAMEIDO FRONY DESK on Oct 24, 2023
Dear Paul Crawford, Thank you very much for staying at HOTEL MYSTAYS KAMEIDO. We are happy to hear that you enjoyed the sightseeing near in our Hotel. As you say, our hotel is near the JR Kameido Station. Around the area there are a lot of restaurants, drug stores, convenience stores, etc. It is very convenient to go shopping here.Again thank you very much for taking the time to share your review. Sincerely,

10/10 Excellent

Cameron Duane Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m stayed for two weeks here! I loved it though very clean and I found the best Restaurant 5 minutes away definitely would stay again.
Stayed 13 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 22, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. It was a great pleasure to read your comments about our Hotel. We are very happy to read that we could meet your expectations. Thank you for sharing your review with us. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and lots of restaurants around. The staff were very friendly and helpful. There's some wear that is to be expected in older buildings, but we didn’t mind. All in all, it was a great experience.
Stayed 10 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 23, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comment. As you mentioned our hotel is located near JR Kameido station and has a lot of retaurants and a mall nearby. It is very convenient to stay around this area.We hope you had a wonderful time in Tokyo. We will keep working to provide a more comfortable time for all guests.We genuinely hope to have the pleasure to welcome you again.HOTEL MYSTAYS Kameido

8/10 Good

K

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is very convenient. Room is decent, conditioner works good, hot water, good mattress to sleep. Amenties are at the reception. In front of the hotel there is a very nice walking road with trees around, very peaceful. Lawson in 10 meters from the hotel :) great option for its price :)
Stayed 14 nights in Sep 2023
Response from HOTEL MYSTAYS Kameido on Oct 19, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comment about your stay. As you mentioned, our hotel is located near JR Kameido station and has a lot of restaurants and a mall nearby. It is very convenient to stay around this area. We hope you had a wonderful time in Tokyo. We will keep working to provide a more comfortable time for all guests. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

Douglas

Stayed 10 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Nov 7, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We are very glad to see that you were satisfied with your stay. We will keep working to provide a more comfortable time for all guests. We genuinely hope to welcome you again.Best regardsHOTEL MYSTAYS Kameido

6/10 Okay

Andy

Liked: Staff & service
Staff was polite and helpful, only problem was language barrier most of the time on english. We were able to overcome with translator app.
Stayed 13 nights in Oct 2023
Response from Hotel Mystays Kameido Front Desk Staff on Oct 18, 2023
Thank you very much for staying at Hotel Mystays Kameido. We have staff who can speak English, but it is normal for some of them not to be able to speak English.If that is not to your liking, we recommend you to stay at a more expensive hotel. We would like to thank you again for your contribution during your precious time.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for 8 days during our trip to Tokyo. It was perfect for our needs and fit two people comfortably. Staff was English speaking and extremely friendly. Kameido station was only 5 min walk down the street and a Lawson’s was right next door. I would stay here again.
Stayed 8 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 25, 2023
Dera,GuestThank you very much for staying at HOTEL MYSTAYS Kameido. We couldn't be happier with your comment. As you mentioned our hotel is located near JR Kameido station and has a lotof restaurants and a mall nearby. It is very convenient to stay around this area. We will keep working to provide a more comfortable time for all guests.Thank you for sharing your review with us. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

10/10 Excellent

nathanial william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it lived up to my expectations, i would stay there again
Stayed 14 nights in Oct 2023
Response from Hotel Mystays Kameido Front Desk Staff on Oct 17, 2023
Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2023
Response from Hotel Mystays Kameido Front Desk Staff on Oct 13, 2023
Thank you very much for choosing Hotel Mystays Kameido. We will take your evaluation into consideration as we strive to improve our services in the future. We sincerely look forward to serving you again.

10/10 Excellent

Yeneneshi and Ayalew

Stayed 15 nights in Sep 2023
Response from Hotel Mystays Kameido Front Desk Staff on Oct 15, 2023
Thank you very much for choosing Hotel Mystays Kameido. We will take your evaluation into consideration as we strive to improve our services in the future. We sincerely look forward to serving you again.

10/10 Excellent

Michael Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the great service!
Stayed 12 nights in Sep 2023
Response from Hotel Mystays Kameido Front Desk Staff on Oct 15, 2023
Thank you very much for staying at Hotel Mystays Kameido. We are very pleased and honored to hear that you were satisfied with your stay.Encouraged by your kind words, we will continue to improve our services to make your stay more comfortable. We would like to thank you again for your contribution during your precious time. We hope that you will choose our hotel again when you drop by Kameido area again. All of our staff look forward to serving you.

8/10 Good

liangjing

Stayed 6 nights in Oct 2023
Response from HOTEL MYSTAYS Kameido on Oct 30, 2023
Dear,GuestThank you very much for staying at HOTEL MYSTAYS kameido. We hope you had a wonderful time with us. We will keep working to provide a more comfortable time for all guests. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities
There was no room cleaning services. Other than that great spot!
Stayed 13 nights in Sep 2023
Response from HOTEL MYSTAYS Kameido on Oct 5, 2023
Dear, GuestThank you very much for staying at HOTEL MYSTAYS Kameido. First of all, please accept our apologies for the inconvenience of not having room cleaning service. We basically don't provide room cleaning service considering the privacy of our guests. Instead, we try to have a better deals for our guests who are staying longer terms. We hope you had a great time in Tokyo. Thank you again for sharing your review with us. We will keep working to provide a more comfortable time for all guests. We genuinely hope to have the pleasure to welcome you again.Best regardsHOTEL MYSTAYS Kameido

2/10 Terrible

aidan david

Traveled with group
Disliked: Staff & service, property conditions & facilities
Staff claimed i didnt have a booking after booking it a month in advance. The pictures on the website are not even close to what the rooms looked like. Wouldn't recommend if you want to enjoy your vacation
Stayed 13 nights in Sep 2023
Response from HOTEL MYSTAYS Kameido on Oct 5, 2023
Dear Mr,Aidan David ClarkeThank you for staying at HOTEL MYSTAYS Kameido. Our sincerest apologies for the inconvenient. We have checked your resrvation on Expedia. Your very original reservation was from Sep 21 to Oct 4. And we can see that you changed it to Sep 21 to Sep 30(9 nights). We were not able to see your next booking (Oct 1 to Oct 5). There might have been a misunderstanding. However again, we are sorry for the inconvenient that you have experienced. Regarding the pictures on the website and the actual room, we are very sorry to make you feel that way. We will keep working to provide a more comfortable time for all guests. We hope you had a wonderful time in Tokyo.Best reagrdsHOTEL MYSTAYS Kameido