Ratings based on 445 Verified Reviews

4.0 out of 5
83% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Posted May 31, 2017
Great location! The front desk staff are so wonderful and very helpfull.
Comment from Hotel Management
Jun 3, 2017 by Hotel Mystays Ueno Iriyaguchi, Hotel Management
Thank you for staying at HOTEL MYSTAYS Ueno Iriyaguchi. And we appreciate you spending your time writing to us. As you wrote, our hotel is near the JR Ueno station. It will take about 5 minutes by walk. There is also another station, which is Tokyo Metro Inaricho station. It will take about 2 minutes by walk. Also, we are very glad to hear that you love our staff. When your travel plan brings you to Ueno area in the future, we hope you will consider HOTEL MYSTAYS Ueno Iriyaguchi for your stay. We are looking forward to seeing you again in the future. Hotel Mystays Ueno Iriyaguchi Reception/ Sumire Matsui
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Nice place, Walkable to Ueno

Posted May 7, 2017
Pros: - The room is quite a bit bigger compared to other hotels in the same price ranges. - Comfortable bed - There are microwave and kitchenette.
Cons: The hotel should provide trash bag since guests have to take all trash to the garbage area on the 1st floor themselves.
Location: - Near Inaricho subway station and walkable to Ueno area which has JR Ueno and Keisei Line to Narita Airport. - Near shopping areas such as Ameyoko
The best thing about this hotel is the location. It's located near Inaricho subway station and walkable to Ueno area which has JR Ueno and Keisei Line to Narita Airport. There are Lawsons, Family Mart, local supermart, restaurants and McDonald's nearby. Staffs are nice. No housekeeper. No water bottle in the room and no water dispenser provided in the lobby. If I go to Tokyo, I will choose to stay at this hotel again.
Comment from Hotel Management
May 26, 2017 by Poudel Kiran , Hotel Management
Thanks for staying with us. We appreciate your feedback
3 out of 5
by A verified traveler from hong kong

Acceptable

Posted Feb 22, 2017
Quiet environment. 8 mins walk to the JR station. Acceptable cleanliness. Room a bit old.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and helpful staff, but tiny toilets

Posted Feb 21, 2017
Pros: Friendly and helpful staff
Cons: Tiny Toilets
Location: Train station nearby (Inaricho) gives access to the Ginza Line which pretty much connects to all the tourist attractions.
The staff were really friendly and helpful, and they could speak English quite well. Although the hotel does not provide housekeeping service, the staff were very quick to provide fresh towels almost immediately upon request. The rooms were alright, with sufficient space for beds and an additional table. Unfortunately, the toilets were very tiny.
3 out of 5
Recommended
for Everyone
by A verified traveler

Far from jr ueno

Posted Feb 17, 2017
Far fromJR ueno but near subway have microwave and kitchen dish room comfortable bed nice
4 out of 5
by TZU-WEI

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Sir / Madam We appreciate your positive feedback.
5 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Thank you very much for your stay in Hotel Mystays Ueno Iriyaguchi. We are glad that you like our hotel. If you are coming to Tokyo we hope to serve you again. Best Regards Reception Mutsumi Okano
5 out of 5
by A verified traveler

Ueno for three nights

Posted Nov 5, 2016 on Hotels
Overall very goog. Still a bit tight for two
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Thank you very much for your stay in Hotel Mystays Ueno Iriyaguchi. We are glad that you like our hotel. If you are coming to Tokyo we hope to serve you again. Best Regards Reception Mutsumi Okano
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Thank you very much for your stay in Hotel Mystays Ueno Iriyaguchi. We are glad that you like our hotel. If you are coming to Tokyo we hope to serve you again. Best Regards Reception Mutsumi Okano
2 out of 5
Recommended
for Everyone
by A verified traveler from kanazawa

Near ueno station

Posted Sep 25, 2016
Some water leak from wash basin and cannot adjust air condition Room is clean
Comment from Hotel Management
Dec 15, 2016 by Mutsumi Okano, Hotel Management
Thank you very much for your stay in Hotel Mystays Ueno Iriyaguchi. We are glad that you like our hotel. If you are coming to Tokyo we hope to serve you again. Best Regards