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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury spa hotel near Tokyo Imperial Palace

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel New Otani Tokyo Garden Tower

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Exterior
Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Restaurant
Reception

Overview of Hotel New Otani Tokyo Garden Tower

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578
  • Popular LocationTokyo Imperial Palace2 min drive
  • Popular LocationTokyo Midtown4 min drive
  • Popular LocationNippon Budokan4 min drive
  • AirportTokyo (NRT-Narita Intl.)67 min drive
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Room options

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Garden view

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Hair dryer
Shower/tub combination
  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Junior Suite , Non Smoking

Garden Tower Junior Suite , Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 797 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 538 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Garden Tower Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Room Bed Any Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room Bed Any Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property
Hotel New Otani Tokyo The Main
Spa
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1003)
The price is $236
$299 total
includes taxes & fees
Apr 29 - Apr 30
Hotel New Otani Tokyo The Main

About the neighborhood

Tokyo

Hotel New Otani Tokyo Garden Tower is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Toyosu Market and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Tokyo Imperial Palace - 2 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 4 min drive
  • Nippon Budokan - 4 min drive
  • Shinjuku Gyoen National Garden - 7 min drive

Getting around

  • Fukuma Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Narita Intl. Airport (NRT) - 67 min drive

Restaurants

  • SATSUKI - 11 min walk
  • ガンシップ - 3 min walk
  • VIEW & DINING THE Sky - 3 min walk
  • 9-CAFE by PRONTO - 6 min walk
  • 紀尾井ホール - 1 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to a body treatment or a facial at THE GOLDEN SPA NEW OTANI, the onsite spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Concierge services, a porter/bellhop, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: JPY 3,680–7,475 for adults and JPY 3,220–4,370 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Japanese garden

Full-service spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680–7475 for adults, and JPY 3220–4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on Apr 29, 2024 start from $194.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of Hotel New Otani Tokyo, Tokyo Imperial Palace, and Nippon Budokan. Shinjuku Gyoen National Garden and Tokyo Tower are also within 3 mi (5 km). Fukuma Station is 6 minutes by foot and Kojimachi Station is 6 minutes.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 59 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Yukiko, Richmond

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I put my white pants on the glass shelf and found it's so dusty! My husband said the ceiling of the smoking room was fully covered with tar and dust. This hotel once was one of the best Japanese hotel but not now. I feel so sad. However, varieties of restaurants were still amazing!
Stayed 3 nights in Apr 2024

8/10 Good

Yukiko, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I stayed here. The room was clearer than before. Service level was really depend on each staff. Younger staffs were mostly very kind, however some middle age staffs seemed to have some complaints to their job. Restaurant level was still high.
Stayed 4 nights in Apr 2024

8/10 Good

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lucretia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't hesitate! Book it! My check in was very lackluster, however, my overall stay was amazing! We were in walking distance of 4 major subway-train stations. We could walk to dozens and dozens of dining options that stay open late. The staff was super friendly once we checked in. The scenery and garden walls were beautiful and fantastic. I'd stay again!
Stayed 7 nights in Apr 2024

10/10 Excellent

Jeong-Ho, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is kept up with amazing care. It is from a different era/ generation, but it is incredibly spacious, clean, quiet and well located for everything central Tokyo and beyond. The garden is epic and the imperial palace is a convenient distance to run / walk. Our journey (slightly longer route was exactly five miles door to door.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were so friendly, helpful, especially Mariana Higuchi, Concierge
Stayed 3 nights in Apr 2024

10/10 Excellent

Amnon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very courteous The restaurants are very good The Japanese garden in the premises is to die for
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria Amelia, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 subway stations are walking diatance. Staff are very helpful.
Stayed 6 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Marina Higuchi, Concierge was so helpful helping with directions on the subway stations getting to Nihonbashi shopping including Takashimaya, Mitsukoshi, Japanese sweets, temples, getting to Shinbashi station to Kyoto and Kinkakuji temple, restaurants, etc!!
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5