Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

VIP Access

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578

Explore the area

  • Popular LocationAkasaka Sacas18 min walk
  • Popular LocationTokyo Midtown3 min drive
  • Popular LocationTokyo National Olympic Stadium4 min drive
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

Located in Chiyoda neighborhood, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is connected to a shopping center. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are notable landmarks, and travelers looking to shop may want to visit Tokyo Midtown and Roppongi Hills. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Tower, a top attraction not to be missed.

What's nearby

  • Akasaka Sacas - 18 min walk
  • Tokyo Imperial Palace - 3 min drive
  • Tokyo Midtown - 3 min drive
  • Nippon Budokan - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive

Getting around

  • Kojimachi Station - 7 min walk
  • Yotsuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 50 min drive

Restaurants

  • AUX BACCHANALES — 4 min walk
  • Garden Lounge — 5 min walk
  • Tully's Coffee — 6 min walk
  • Salon De Kappa — 7 min walk
  • DOUTOR — 7 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5-star luxury hotel near Tokyo Imperial Palace
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and 10 coffee shops/cafés at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN. Treat yourself to spa services, such as a body treatment, a sports massage, or aromatherapy. Be sure to enjoy a meal at any of the 20 onsite restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, concierge services, and free newspapers
  • ATM/banking services, a porter/bellhop, and meeting rooms
  • Guest reviews say great things about the location
Room features
All 87 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 20 restaurants and 10 coffee shops
  • 6 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that guests have proof that they have stayed within Japan for 14 days prior to check-in.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 178 out of 221 reviews
5 - Excellent 81%
Rating 4 - Good. 34 out of 221 reviews
4 - Good 15%
Rating 3 - Okay. 4 out of 221 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 221 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 221 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service omotenashi
I stayed at many nice hotels but this is the best hotel. Staff is very attentive and the hotel service is beyond my expectations. We will definitely want to come back again.
Stayed 2 nights in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice comfortable hotel. Good Service.
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star treatment
The New Otani Tokyo Zen House is truly a great experience. They just received their 5th star and they clearly earned it. The check-in is so personal and the lounge is just perfect. Fine wine and sake, beautiful tea, and great snacks all day long, not just at breakfast and happy hour. The rooms look great and the bathrooms are quite spacious.
Stayed 1 night in Feb 2020

2/5 Poor

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent rooms, but then they should be for the price. More than 4 times the price of similar sized rooms at Shinjuku washington. However, where this hotel falls down is with its restaurants. There are several on site, but almost all serve the same mediocre menu, and almost all are only open until 2pm for lunch and 9pm for dinner. So if you're staying here for work don't expect to eat at the hotel after a long day. Not that the food is worth eating anyway. Really a 5 star hotel like this should have much better restaurants.
Stayed 5 nights in Nov 2019

5/5 Excellent

Stayed 9 nights in Oct 2019