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Get an overview of this hotelLandmark hotel complex with 400-year-old garden

Popular property highlights

Free parking
Free WiFi
Swimming pool
Business center

Close to subways

The Hotel New Otani Tokyo is located in the center of downtown Tokyo, with easy access to Ginza and Roppongi. A 5-minute walk leads to 4 subway/train stations that travels to the major business districts and sight-seeing areas including Shinjuku and Akihabara. The hotel provides airport transportation for a surcharge.

Ancient garden

While Hotel New Otani contains nearly every amenity a traveler could need, its focal point is the 400-year-old Japanese garden, which covers 10 acres and includes a chapel, koi fish pond, and even a waterfall.

Plenty of room

Located throughout two buildings, the 1,479 guestrooms have desks with complimentary wireless Internet access, and digital TVs with pay movies; fresh flowers are in all bathrooms, which also feature second phones.

Languages Spoken

Hotel New Otani Tokyo, The Main

Renovations & Closures

The property will be renovating from 05 June 2018 to 30 August 2018 (completion date subject to change). The following areas are affected:
  • Select guestrooms
The property will be renovating from 18 June 2018 to 30 August 2018 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

While Hotel New Otani contains nearly every amenity a traveler could need, its focal point is the 400-year-old traditional Japanese garden, once home to samurai lord Kiyomasa Kato (1562-1611), and also owned by a shogunate of the Edo period during its extensive history. Built in 1964, some of the hotel's notable features include its 10-acre property, which includes a moat, scattered trees, a koi fish pond, winding pathways, a Christian chapel, and even a waterfall.

Additional cultural facilities at the New Otani include a finishing school, tea ceremony room, and an art museum with free admission.

Business center: Business support centers are located in both the Main and Tower buildings. The Tower business center is located on the 21st floor and is open daily. It has four computer workstations, three printers, and a relaxation room with massage chairs and reading material. A business support center on the lobby floor of the main building is open daily and offers photocopying, faxing, typing, translation, and other administrative services. Mobile phones can also be rented, and mailing, packaging, and gift wrapping services are available here.

Internet access: Complimentary wireless Internet access is available in public areas.

Conference/function room: A large conference room, measuring 21,442 square feet (1,992 square meters), holds up to 1,200 people and includes high-tech light/scenery controls and simultaneous interpretation equipment for up to six languages. There are also 3 meeting rooms.

Other: Audiovisual equipment rental is available on the arcade floor of the Main building. A digital photo shop is also available here, as are an ATM and a small post office.

Free self-parking is available. A floor butler is available. Smoking is restricted to designated areas.

A variety of service and sundry stores are located throughout the two buildings and include an AM/PM convenience store, a pharmacy/drug store, dry cleaner, laundry facilities, and shoe shine service. More than 100 designer boutiques and fashion stores cover two floors of the Tower building and Garden Court, and various gift, antique, and jewelry stores create a second shopping arcade in the Main building. Wedding parties and guests are catered to with a florist, photographer, formal wear rental shop, four beauty salons, a nail salon, esthetician, and barber.

In addition to two business support centers, guests have access to technological equipment for hire or purchase, and can take care of post/packaging needs on site. The hotel’s large, accommodating conference facility makes it a popular spot for business relations and social events.

  • Elevator/lift 
  • Number of bars/lounges - 4 
  • 24-hour front desk 
  • Poolside bar 1 
  • Business center 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Year Built 1964 
  • Pool cabanas (surcharge) 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Outdoor pool 1 
  • Number of coffee shops/cafes - 3 
  • Computer station 
  • Outdoor seasonal pool 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 25 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 20 
  • Concierge services 
  • Conference space size (feet) - 269 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 3 
  • Laundry facilities 
  • Total number of rooms - 1479 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis courts  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese


Free self parking

Room Amenities

  • Pay movies 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Digital TV service 
  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Individually furnished 

Where to Eat

Satsuki - Serving traditional Japanese and international dishes with organic ingredients. Breakfast buffet, as well as multi-course and à la carte lunch and dinner.

Garden Lounge - Located along the avenue joining the Main and Tower buildings. Overlooks the garden. Light à la carte menu of sandwiches, pasta, soup, and salads. Also serves drinks, desserts, and snacks throughout the day. Open for breakfast, lunch, tea, and cocktails.

Tom Cat - Casual atmosphere. Serves simple meals and beverages, such as pastas, pizzas, and curry dishes, for lunch and dinner. Located on the arcade floor of the Main building.

Café Peshaworl - Coffee shop. Casual atmosphere; country Spanish-style décor. Also offers cakes. Open from late morning to early evening.

Milk Hall - Named after the popular coffee houses of the Taisho period (1912–1926). Self-service restaurant open for breakfast and lunch. Offers croissants and pastries made with dough imported from Germany. Lunch and dinner. Closed on Saturdays, Sundays, and public holidays.

Tully's Coffee - Branch of the U.S.-based coffee café chain. Also offers pastries, sandwiches, sweets, and ice cream. Open from morning until early evening.

Patisserie Satsuki - Coffee shop with freshly made pastries and bread. Dine in or take out.

Pierre Hermé Paris - Authentic French pastry boutique.

With 32 restaurants and bars located throughout its three buildings, the Hotel New Otani caters to nearly every palate. Restaurants, described below, are categorized into sections reflecting cuisine style (Japanese, Chinese, and Western), cafés, and bars.

La Tour D'Argent - Locally renowned authentic French restaurant, the second of its kind in Tokyo. Opulent décor and fine-dining atmosphere generated by crystal chandeliers, fine china and linens, solid marble display table, and display of antique French dishes and glasses. Overlooks Japanese garden. Specializes in duck. Extensive wine cellar. Serves dinner only. Reservations and formal attire required. Closed on Mondays.

Rib Room - Steakhouse serving premium Japanese beef for lunch and dinner. Open kitchen. All-you-can-eat salad bar. Set and à la carte menus available.

Trader Vic's - Branch of the San Francisco-based Trader Vic's. International cuisine served amid tropical atmosphere generated by “thatched roof” ceiling, shell accents, and teak furnishings. Known for spareribs cooked in special Chinese ovens. Also features more than 100 varieties of tropical cocktail concoctions. Open for lunch and dinner.

Ristorante Bella Vista - Signature restaurant located on the top floor of the Garden Tower building, with stunning views over Tokyo. Serves authentic Italian cuisine and grilled options from an open kitchen. Also offers organic vegetables and seasonal seafood choices. Open for lunch and dinner. Dress code.

Shenbazuru - Traditional Japanese restaurant open for lunch and dinner. Set menu only; no à la carte dining available. Individual tatami dining rooms. Kaiseki-style cuisine. Decorated in traditional style with tiny Japanese garden flowers and artwork.

Shekishin-tei - Set within the 400-year-old Japanese garden. Counter-style seating. Menu of Japanese, Western, and Chinese cuisine grilled at tables. Open for lunch and dinner.

Momiji-tei - Located at the far end of the garden. Teppanyaki-style restaurant serves Japanese beef and seasonal vegetables for lunch and dinner.

Kato's Dining and Bar - Traditional Japanese cuisine prepared kaiseki style. Also serves a wide range of cocktails. Italian-style décor. Open for lunch, tea, dinner, and drinks.

Nadaman - Branch of the well-known Japanese restaurant chain. Open for breakfast, lunch, and dinner. Menu changes on a monthly basis to incorporate seasonally based options. Views of the Japanese garden.

Horikawa - Located on the arcade floor of the Main building. Open for lunch and dinner. Japanese cuisine; tatami rooms available.

Tempura Horikawa - Tempura-style Japanese cuisine served at tables for small groups, and bar counter. Open for lunch and dinner.

Ransen - Located on the arcade floor of the Main building. Japanese cuisine for lunch and dinner. Specializes in sweetfish ayu and sake.

Okahan - Serves traditional sukiyaki, shabu shabu, and oil yaki (Japanese steak) using Japanese beef and seasonal vegetables. Open for lunch and dinner. Located in the Main building.

Sushi Kyubei - Traditional sushi bar. Located in both the Main and Tower buildings. Open for lunch and dinner.

Fumizen - Open for lunch and dinner. Specializes in tonkatsu: breaded deep-fried pork cutlets, traditionally served with shredded cabbage, rice, and miso soup.

Nizu - Located on the arcade floor of the Main building. Japanese noodles and eel (unagi) dishes for lunch and dinner.

Isehiro - Second location of the well-known original branch based in the Ginza district. Specializes in yakitori. Open for lunch and dinner.

Bar Capri - Decorated with original artwork of French expressionist Paul Aizpiri. Serves cocktails and other beverages.

The Bar - Located on the Tower building's 40th floor, with view of Tokyo Tower. Serves drinks, light meals.

Top of the Tower - Continental buffet cuisine for breakfast, lunch, and dinner. Also features special dessert corner. Located on top of the Tower building, with extensive views.

Gun-Ship - Set-menu cuisine for lunch and dinner. Décor theme patterned after 16th-century sailing vessel.

Aux Bacchanales - Brasserie-style French restaurant. Open terrace faces Shimizudani Park. Open for lunch, dinner, and coffee. Also includes boulangerie serving a variety of European-style sandwiches and pastries.

Nearby Things to Do

Hotel New Otani recommends three different jogging routes in and around the hotel complex. The 1.5-km (1-mile) basic course winds through pine trees surrounding the New Otani and its neighborhood. A hilltop course, also 1.5 km (1 mile) leads past groves of cherry trees and forsythias. A more advanced course of 3.5 km (1.5 miles) passes Akasaka Palace and follows the moat surrounding Togu Palace (residence of the crown prince).

The hotel also has 3 outdoor courts for tennis.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

  • Number of treatment rooms 1 
  • Yukata (Japanese robe) 

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:30 AM to 4:30 PM. Contact the property in advance to get details.
This property is scheduled to renovate The Main guestrooms from June 5-July 31, 2018. Guests can expect to hear work-related noise from 10 AM-5 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No cribs (infant beds) available
Parking height restrictions apply
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children. For details, contact the property using the number provided on the booking confirmation email.


You'll be asked to pay the following charges at the property:
  • A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3300 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Otani
  • Hotel New Otani Tokyo
  • Hotel Tokyo New Otani
  • New Hotel Otani Tokyo
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The seasonal pool will be open from July to September. Pool access available from 9 AM to 7 PM.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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