Ratings based on 1,029 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Beautiful hotel with breathtaking gardens

Posted May 24, 2017
Pros: Gardens and location!
The hotel staff was some of the most courteous that I have ever experience. The rooms were spacious and clean! The gardens were the best part. It was the best Japanese garden that I explored while visiting Tokyo! To make the hotel even more appealing was its location! Near delicious restaurants and a subway station. Wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Japanese garden, attentive staff, etc.

Posted May 23, 2017
Pros: Beautiful surroundings with Japanese garden and rose garden.
Location: Close to the subway station and easy access to many famous places.
The staff were very helpful in each and every way. I am very satisfied.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel!

Posted May 14, 2017
The staff was very helpful, especially the concierge. Room was spacious and clean. Japanese garden was magnificent. Breakfast buffet was great but expensive. 10 minute walk to station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel & garden

Posted Apr 21, 2017
Perfect place to stay. I enjoyed everything especially the garden. Definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bengaluru, India

Posted Apr 15, 2017
Enjoyed our stay. Overwhelmed by the courtesy of your staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Rooms are big and hotel has many facilities. Hotel gareden is worth a visit.
3 out of 5
by A verified traveler from San Francisco, CA

Posted Mar 12, 2017
Hotel is in Akasaka area, an older hotel. If you like to go to downtown Tokyo then don't stay in this area, but if it is a nice area to be away from the busiest Tokyo. Hotel has a nice zen garden with Koi pond and waterfall.
4 out of 5
by A verified traveler

Convenient location in Tokyo

Posted Feb 21, 2017 on Hotels
A large complex with many restaurants, also many restaurants in close walking distance.
4 out of 5
by WILLIAM

Covenient for business

Posted Feb 12, 2017 on Hotels
Nice HOTEL AND good price for thé standard
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great loacation

Posted Feb 10, 2017
I always stay here when in Tokyo. Convenient for moving around the city via the Metro. Plenty of convenience stores and restaurants nearby. Okay gym...no weights in the Main Tower gym, but better than most hotels since it has decent treadmills and a place to stretch. If you're a runner, the route around the Palace is great - about 8km from the hotel and back.