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Reviews of Hotel Route-Inn Shinagawa Oimachi

3 out of 5
Hotel Route-Inn Shinagawa Oimachi
1-35-2 Oi, Shinagawa-ku, Tokyo, Tokyo-to

Reviews

8.2

Very Good

Rating 10 - Excellent. 238 out of 756 reviews" "
Rating 8 - Good. 374 out of 756 reviews" "
Rating 6 - Okay. 113 out of 756 reviews" "
Rating 4 - Poor. 25 out of 756 reviews" "
Rating 2 - Terrible. 6 out of 756 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that the bed and pillow were as hard as the ground and the walls were so thin, it felt like you were in the same room as your neighbor
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good comfortable for solo traveller.
Stayed 20 nights in Oct 2023

10/10 Excellent

Maanik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Abu Hasnat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was enough safe and excellent place to stay.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ferbianti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is wide Enough for single room. Good palace for stay for business trip
Stayed 1 night in Jan 2023

6/10 Okay

Akihiko

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed a receptionist who is the lady take care of us this evening. She had no smile, no detailed explanation, no kindness, no greeting, etc. I was so sorry about her responding. Thank you for your understanding.
Stayed 1 night in May 2022

10/10 Excellent

Akihiko

Business traveler
Liked: Staff & service
Thank you for the good service.
Stayed 1 night in May 2022

10/10 Excellent

Ken, Sendai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay for business, welcome coffee was so good, and sufficient facility.
Stayed 11 nights in Oct 2020
Response from VY on Oct 24, 2020
Thank you for taking the time to share your stay experience with us .We are delighted to receive such a great review. Look forward to welcoming you back to our hotel soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry facilities and breakfast was excellent. The room was very clean and spacious!
Stayed 2 nights in Jan 2020
Response from VY on Feb 22, 2020
Thank you for choosing to stay with us and for taking time to write positive review. We eagerly anticipate your next visit and look forward to serving you again.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to end the day
The staff is very friendly and thankfully a couple of them speak English, so anything I couldn't understand in Japanese was translated for me. The room is clean and has a bed, tv, desk, vanity, radio, ac/heater, and bath/bidet room. The cleaning ladies do a very good job tidying up the room and always leave a new pair of slippers and towels for the next day. When you step out of the hotel, you can leave your room key at the front desk and they will return it to you when you arrive later. Unfortunately, I never tried the free breakfast, it was a little too early in the day for me (7-9am). Thankfully there were restaurants, malls, and convenience stores located nearby. And on the first floor there are vending machines, coffee machines, ice machines and laundry machines~ Anyway, I highly recommend this hotel and I would love to revisit in the future.
Stayed 4 nights in Jan 2020
Response from VY on Feb 22, 2020
Thank you for your kind review! It's truly a delight to read your good comments. We believe that your comments will give us a higher motivation in providing excellent service to our guests at all times. It's a pity that you couldn't have a breakfast because of the early opening time. Please try once if you will be possible next time because our breakfasat is highly recommended by the guests. Once again, we would like to express our sincere thanks for choosing our place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned business hotel, clean and tidy room
Stayed 2 nights in Dec 2019
Response from Front, Hitomi on Dec 14, 2019
Dear Guest, Thank you for staying with us and taking your time to comment here. How was the jorney in Tokyo? It is so pleased to hear that you were satisfied with the room you stayed. We hope to see you again here at Route-inn Shinagawa Oimachi. Kind Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from フロント　伊藤 on Dec 5, 2019
過日は数あるホテルの中から、ホテルルートイン品川大井町をご利用下さりありがとうございます。ご滞在に関してご満足頂けたようで、心より幸いに存じます。またお近くにお越しの際には、ぜひ当ホテルをご利用くださいませ。 お忙しい中ご投稿くださいまして、ありがとうございました。

10/10 Excellent

suzuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend! Especially breakfast
This is the 3rd visit. Whenever I stay there, all staff are friendly and kind. Guests can have tasty coffee for free at the lobby. Buffet breakfast has many choices of Japanese & Western. Taste was so good!
Stayed 1 night in Dec 2018

10/10 Excellent

Won, Langley, BC, Canada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good for my business, and the overall service was excellent. The only flaw os the hotel is that they have only single rooms. I want to use this hotel with my family for the vacation, but there are no big rooms...
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
It is one of the best hotels I've ever stayed. Even though it is 3 star hotel, the service, staff, breakfast were all excellent. Staff were very friendly and helpful. Room was small but very comfortable. Breakfast were very good. Location is very convenient and close to shopping area.
Stayed 2 nights in Nov 2017

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast buffet!
good hotel for the price! nice breakfast buffet !
Stayed 3 nights in Sep 2017

10/10 Excellent

suzuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Haneda airport
I stayed there for just a transit from Narita airport to Haneda airport. The hotel amenity is much more than my expectations. At the lobby, I could have free coffee or tea.The receptionists are very polite & kind.　The free breakfast was excellent(Japanese & western style). There is a direct bus to Haneda Airport from the Oimachi station , 5 minutes walk from the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied!
Very convenient location and great staff. Room is a little small but comfortable, clean, and great for single traveler such as myself. Would definitely stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice & Will stay again
Excellent location with many restaurants, shopping, supermarkets. Near to train station, easy to find & accessible.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for under $70. Omori Station was the ideal location for this trip but I saved $40 over a similar hotel in that location, no big deal to be one station away.

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kathy, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed here for two nights. The closest station, Oimachi station, is about 5mins walk away from the hotel. Staff were friendly, breakfast was pretty good. The hotel does look older, but it was still comfortable. It takes about 10-15 mins by train to get to Ginza and is about 15-20mins to Haneda Airport.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind of far from the station & not enough comfort
Biz trip for shinagawa station

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Tiny but quiet room, nice breakfast
Within 5min walk from Oimachi station but so quiet at night. Rooms are tiny for westerners but clean and comfortable. Japanese buffet style breakfast is very nice.

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女性専用階なので安心でした
Stayed 1 night in Apr 2024

6/10 Okay

??

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Shuhei

Stayed 3 nights in Feb 2024

10/10 Excellent

Kyoko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レディースフロアがあり、何度も利用させて頂いています。ホテルにはチェックイン時間より1時間ほど早く到着したのですが、準備でき次第ご案内しますとのことで、早めにチェックインの対応をして下さり、大変助かりました。
Stayed 1 night in Feb 2024

6/10 Okay

タクミ

Stayed 1 night in Jan 2024

6/10 Okay

Kensaku

Business traveler
羽田空港行きの前泊に利用しました。駅からも遠くなく、近くにコンビニもあり便利でした。また利用したいです。
Stayed 1 night in Jan 2024

10/10 Excellent

KAORI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近で便利なビジネスホテル
空港近くで急に部屋を抑える必要があって探したのですが、価格にみあった立地、サービスでよかったです。周りも静かで、駅近で便利でした。シャンプーが何種類も準備されてあるシャンプーBarがあって、フレグランスを楽しめるようになっていました。
Stayed 1 night in Jan 2024

10/10 Excellent

ゆきつね

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3泊しましたが朝食が毎日美味しかったです。 また、大井町駅からの距離感もちょうどいい感じでした。
Stayed 3 nights in Dec 2023

8/10 Good

Norihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回も宿泊します。
Stayed 1 night in Dec 2023

8/10 Good

Katsutoshi

Stayed 1 night in Dec 2023

6/10 Okay

ふゆか

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

RIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気になったのは、ホテルの関係者同士の話し方です。　あまり感情的な話し方、居丈高なやり取りは、目にした時に気まずいので、見られていることを意識した方が良いと思いました。
Stayed 1 night in Nov 2023

10/10 Excellent

ジュンコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

マスミ

Liked: Cleanliness, staff & service
朝食が美味しかったです
Stayed 2 nights in Nov 2023

4/10 Poor

???

Disliked: Cleanliness, amenities, property conditions & facilities
JR、りんかい線、空港行きリムジンバスを利用できるのでアクセスはよい。朝食ビュッフェは味も品数もまずまず。アメニティも普通。読売朝刊の無料サービス。東館に宿泊したがホテルの施設はバストイレなど少し古びた感じ、ベッドの足下の壁の穴から配線コードがむき出しでのぞいていたりデスク下のコンセントカバーがグラグラだったり、安宿感満載。ホテル代は安いとは言えないが電気ポットも気がついたら蒸発して空焚き寸前まで通電されたままだった。ホテルを利用してきたなかでこんなことは初めてだ。9階の部屋だったが窓の外は隣のマンションのベランダが迫り、小さな窓にかかったカーテンは締めきりにせざるを得なかった点など残念。
Stayed 3 nights in Nov 2023

8/10 Good

Makoto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から至便なビジネスホテル
Stayed 1 night in Oct 2023

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊しました。朝食が日替わりで飽きがこず、よかったです。
Stayed 5 nights in Oct 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

????

Liked: Cleanliness, staff & service, property conditions & facilities
気に入っています。
Stayed 1 night in Oct 2023

8/10 Good

タカユキ

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時の対応、部屋の快適度、共に満足です。お食事もとても美味しくて大満足です。 このホテルが好きで、毎回リピーターしています。ただ今回は少し残念でした。 《ルートングッズ》が好きで、毎回何かしら買うのですが、うまくシステムが反応しなかったのか、お金を支払う際に、かなりの時間待たされました。おまけに袋が、見当たらないう事で、更に待たされました。10分から15分位？ 二日間、たくさん歩いてくたくただったので、早く部屋に戻りたかったです。 『暗算できる位の単価』なのに、少し勘弁して欲しかったです。改善していただけたら嬉しいです。
Stayed 2 nights in Sep 2023

8/10 Good

mitsumasa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

????

Stayed 2 nights in Sep 2023