Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 日本

ビッグサイトに近いホテル

Posted Sep 23, 2016
チェックイン当日夜台風の影響でやっと駅に着いて雨風で駅からの行き方もわからずスーツケースを持って一時間もうろうろしました。何故ならホームページにはすぐに電話番号も見つからず見つけた番号は現在使われておりませんとのアナウンスが流れました。ネット予約を推奨しているため電話番号を載せてないのでしょうか。
4 out of 5
by A verified traveler from 愛知県

東京ビッグサイト近くの小綺麗なホテル

Posted Sep 8, 2016
ベッドも広く、清潔で快適でした。 2階だったので、ロケーションと人目が少し気になりましたが良かったです。
5 out of 5
by A verified traveler from 日本

きれいなホテル

Posted Sep 2, 2016
とてもきれいなホテルで,過ごしやすかったです. ホテルの対応もよく,親切に説明してくれました. また,宿泊したいと思います.
4 out of 5
by A verified traveler

ビッグサイトにアクセスがよい

Posted Aug 30, 2016
Pros: 便利
Cons: 特になし
Location: 特になし
出張で今回、泊まったのですがビックサイトまで近く、楽に過ごせました。近くに色々あって 便利でこの次も泊まりたいです。
5 out of 5
by A verified traveler

Posted Aug 26, 2016
朝食付のプランで宿泊しました。ホテルは清潔で朝食バイキングも満足の行くものでした。さらに近隣の駅・施設にバスが出ており、アクセス面でも非常に便利でした。
4 out of 5
by A verified traveler from Izmir, Turkey

Odaiba is nice location to stay

Posted Aug 4, 2016
Pros: Location
Cons: Larger rooms will be perfect.
Location: Location is very good.
If you are going to stay in Japan for holiday with your family, Odaiba island is nice location to stay, there are so many attractions for the kids at Odaiba. The location of Trusty hotel is also good, in the middle of to stations and also you can walk to so many attractions. The rooms are so narrow, but clean and useful.
5 out of 5
by A verified traveler from UK

Very peaceful and quiet!

Posted Aug 2, 2016
Had a wonderful stay close to the bay where I got a beautiful view of the ferris wheel-- especially at night you can see the pretty lights! It's a bit far to walk to the train station: the first station is crossing the bridge to get to Tokyo Teleport approximately 15 minute walk. The second station takes 10 minute walk opposite from the bridge to Kokusaitenjijo station. However, you do not need to walk at all as there's a free van to drive you to the stations by telling the nice gentlemen (well, I saw 3 as they all take different shifts!) where you would like to go. There is also a stopping point for these stations where you can catch the free van (the van will have the hotel logo name) without having to walk there! When you walk in, it's a beautiful interior design and are greeted by the staffs instantly! Though their English is not excellent, they try their best. A side note to get to this hotel is that it's connected to the tall Tokyo Bay Court hotel which is an entirely different hotel. So make sure you do not walk down the steps but rather the hotel is at the back entrance. A taxi can be taken from Kokusaitenjijo station for roughly ¥800 (for two people) to the hotel which will save you hassle but also be careful some drivers aren't too familliar with these hotels so a bit of a navigation might be needed.
1 out of 5
by A verified traveler

Small room, no amenities, poor air conditioning

Posted Jul 28, 2016
Pros: Restaurant was good and had good breakfast.
Cons: Almost everything, but mainly better air conditioning
Location: A couple blocks from train.
Room was very small, no pool, no ATM, would nor exchange money, desk clerk spoke almost no English, air conditioning wa so adequate and was turned off by staff when room was left.
5 out of 5
by A verified traveler

Great hotel and room

Posted Jul 25, 2016
Nice location close to station and sea. We can go to leisure place and hot spring. At hotel room , the staff were really kind and room amenity was good.
4 out of 5
by A verified traveler from orange county, CA

Perfect place to stay with shuttle to train stops

Posted Jul 25, 2016
It was strange to be handed an actual metal key, but the room was perfectly up to date, clean, and spacious. I had a two single bed room and had plenty of space to sprawl out. Had a full size bath tub which is rare in Japan and has a shuttle bus that will drop you at the yukikomome or rinkai line train stops. Made to order breakfast cafe in the lobby and super quite rooms. I was happier here than I was at the Grand Nikko.