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Reviews of Hotel Villa Fontaine Tokyo - Nihombashi Hakozaki

3 out of 5
Hotel Villa Fontaine Tokyo - Nihombashi Hakozaki
20-10 Nihombashi Hakozaki-cho, Chuo-ku, Tokyo, Tokyo-to

Reviews

8.2

Very Good

Rating 10 - Excellent. 296 out of 1000 reviews" "
Rating 8 - Good. 508 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
low key environment
Stayed 8 nights in Apr 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Apr 20, 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would like to thank you for your compliments regarding our hotel rooms.As our customers have said, we not only put effort into cleaning our rooms on a daily basis, but we have also repeatedly renovated our rooms since we opened, making sure to keep them in a comfortable condition for our customers.We hope that you will use our hotel again if you have business in the area. In that case, we will make every effort to welcome you back in a comfortable room.Villa Fontaine Nihonbashi Hakozakimanager

6/10 Okay

Chi

Liked: Cleanliness, staff & service
Staff and service was very good. Its a smaller property, limited dining experiences near by the area.
Stayed 6 nights in Mar 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Mar 22, 2024
Thank you very much for staying at Villa Fontaine Nihonbashi Hakozaki.We would also like to thank you for your valuable feedback about our hotel.We will strive to further improve the quality of our services based on the opinions we receive from our customers.All of our staff members look forward to welcoming you back to our hotel in the future.Villa Fontaine Nihonbashi Hakozakimanager

10/10 Excellent

Harveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for those who just need a place to keep their stuff, sleep at night and go explore during the day. Transport options are so convenient from this location and the staff are super friendly and welcoming, the only issue I found was certain areas in my room not being the cleanest, such as stains on the mirror, but apart from that, the hotel was exactly what I needed for my trip, Would definitely stay again.
Stayed 7 nights in Mar 2024
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Mar 22, 2024
Thank you very much for staying at our hotel.We would also like to once again thank you for taking your valuable time to give us your feedback.All of our staff are very happy to receive your wonderful words of praise.Our hotel will continue to strive to further improve our services throughout the hotel so that more and more of our guests can spend their time comfortably.We look forward to welcoming you back next time.Hotel Villa Fontaine Nihonbashi Hakozakimanager

2/10 Terrible

Hayley

Traveled with group
Liked: Amenities
Disliked: Staff & service
Front desk staff’s English was very limited. We could hear next door’s noise (door closing or opening). The bathroom had a constant smell.
Stayed 6 nights in Mar 2024

4/10 Poor

Takumi

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel rate but that’s it.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, convenient to public transportation. Hotel staff was professional and friendly. Room was on the small side, even for Tokyo. But at its price point, it’s a great deal.
Stayed 6 nights in Nov 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Jan 24, 2024
Thank you for staying at Villa Fontaine Tokyo-Nihonbashi Hakozaki.Thank you for posting a nice review.We will continue to aim for hotels that will be appreciated by our customers.We will be waiting for your next stay.Villa Fontaine Tokyo-Nihombashi HakozakiManager

10/10 Excellent

Jackson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, small tidy and clean rooms, exactly as advertised
Stayed 5 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Jan 6, 2024
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We thank you again for your time and for taking the time to submit your comments.We are very pleased to hear your compliments about our staff.We will do our best to live up to your kind words.We are also very pleased to hear your compliments about our guest rooms.We are glad to hear that you had a pleasant stay during your stay.We hope that you will visit our hotel again when you come back to the neighborhood.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Elizardo Emanuel Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The only issue we had was the logistics of the room. We knew it was small, but they could have maximized the space usage more with drawers in empty spaces. But besides that everything else was absolutely perfect.

10/10 Excellent

Chin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but clean. Perfect for people traveling alone or with a partner. Area around the hotel is quiet and safe. Within walking distance of a few train stations and convenience stores.
Stayed 4 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Dec 24, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to hear that our hotel is "the best".As you mentioned, the hotel is located near convenience stores, restaurants, and Suitengumae Station, all within a short walking distance from the hotel.We are sure that the hotel is an ideal place for sightseeing, and we look forward to your next visit to our hotel.Thank you very much for your review.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Jack

Stayed 4 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Dec 17, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to receive your compliments about our hotel.We will continue to work hard to ensure customer satisfaction.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Jessie

Stayed 2 nights in Dec 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Jan 20, 2024
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are honored to receive your compliments on our hotel.We hope you will visit our hotel again when you are in the neighborhood.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

AIice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable, easy to get to,
Stayed 1 night in Oct 2023
Response from Villa Fontaine Nihonbashi Hakozaki on Oct 20, 2023
Thank you very much for choosing Villa Fontaine Nihonbashi Hakozaki. We are very pleased to hear your compliments.All of us at Villa Fontaine Nihonbashi Hakozaki will continue to strive to improve our services, and we hope that you will have the opportunity to stay with us again in the future.

6/10 Okay

Mordchi

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
A bit disappointing
I was disappointed with the hotel. We've stayed here for a long time. First with our family and then by ourselves, for about 6 days. At first the price was very appealing, but it shot up after a while. On our last day we asked for a late check out and were told it would cost 1000 yen. When I got down to pay, the lady in the front desk claimed she said 1760 yen since we were two people. So I must have misheard her. Maybe. But I think it was an incredibly high price to pay for an one hour late check out. The hotel is generally nice. We had a bit of a problem with one room, where the sink was clogged, but were transferred to another room after we complained. The lobby is good for working. Spacious with a lot of electric sockets. Location is nearby a train and the airport limousine. Would've given it four stars if not for the late checkout fee.
Stayed 2 nights in Oct 2023
Response from Hotel Villa Fontaine Nihonbashi Hakozaki on Nov 4, 2023
Thank you for staying at Hotel Villa Fontaine Nihonbashi Hakozaki. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.Regarding late check-out, our hotel charges 1,210 yen per hour for a single guest and 1,760 yen per hour for a double guest.We apologize for any discomfort caused by our lack of information.We will strive to improve our services to satisfy our guests.Thank you for your valuable feedback.

10/10 Excellent

Godfrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was easier to get to and area was nice and quiet. Definitely recommend if you need to stay in a place for a long amount of time for cheap!
Stayed 13 nights in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Oct 19, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to receive the highest rating for our hotel.As our customers have said, our hotel is located in a relatively quiet area of Tokyo.Convenience stores are also just a short walk away, so we are sure you will have a comfortable stay.All of our staff will continue to strive to improve our services in the future.If you have the opportunity to stay for a long time, please use our hotel.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Oct 28, 2023
Siobhan 様Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you very much for your excellent evaluation. Customer feedback motivates our staff every day.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are small and a little tired, but it’s a good, reasonably priced base for the Nihombashi area. Staff were all really helpful and friendly
Stayed 3 nights in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Oct 15, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.We are very happy to hear that you enjoyed your stay with us.We hope that everyone who visits us is satisfied and has a comfortable stay.All of our staff will continue to work hard to make our hotel a place that you will want to visit again.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient conection to airport
Stayed 1 night in Oct 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Oct 15, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you for your compliments regarding our hotel's location.As you say, our hotel is in the perfect location for sightseeing.Thank you very much for your review.We are glad that you enjoyed your stay with us.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with helpful staff. Interiors slightly dated with rooms on the smaller side. Convenient location with a metro station close by.
Stayed 3 nights in Oct 2023
Response from Hotel Villa Fontaine Nihonbashi Hakozaki on Oct 17, 2023
Thank you very much for staying with us.Thank you again for your review.Thank you for your high evaluation of our staff and location.We look forward to welcoming you again.

6/10 Okay

Jenae, Coopersville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find from nearby stations. Staff was very friendly, amenities good. Room was very small though and noise from other guests is heard.
Stayed 1 night in Sep 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Sep 23, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki.Thank you for your compliments regarding our hotel's location, staff, and amenities.However, we apologize for not being able to meet your request regarding the size of the guest room.Our hotel is currently very compact, with all rooms measuring 14 square meters in size.We will continue to strive to improve our services and make every effort to satisfy our customers.Also, we heard that you were concerned about the noise from other rooms, but please let the front desk know and we will check it out.If you have the opportunity to stay with us again next time, please feel free to let us know at the front desk.Thank you very much for your review.We are looking forward to seeing you again.Villa Fontaine Nihombashi Hakozakimanager

6/10 Okay

Yoshiko

Traveled with family
Disliked: Staff & service
Good location.
Stayed 4 nights in Jul 2023
Response from ヴィラフォンテーヌ東京日本橋箱崎 くちこみ担当 on Aug 10, 2023
この度はヴィラフォンテーヌ日本橋箱崎店にご宿泊いただき誠にありがとうございます。当館にお褒めの言葉を頂戴し大変嬉しく思います。また近くにお越しの際、ぜひ当館をご利用ください。お客様のまたのご宿泊、スタッフ一同、心よりお待ち申し上げます。ヴィラフォンテーヌ日本橋箱崎マネージャー

8/10 Good

Andy

Liked: Cleanliness, staff & service
Directly next to the subway and the air bus station. Lots of food options around the area. The property itself is quite old. The rooms were fine. They are currently in the process of renovations, so by 8 am it was a bit noisy.
Stayed 6 nights in Jun 2023
Response from Villa Fontaine Nihombashi Hakozaki manager on Jul 16, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki this time.Thank you for praising the location of our hotel.However, I am very sorry that it was noisy due to the sound of the exterior wall construction.We will take your words seriously and do our best to become a better hotel.If you come to the area again, please use our hotel.Thank you very much for posting this review.

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Villa Fontaine Nihombashi Hakozaki manager on Jul 11, 2023
Thank you for staying at Villa Fontaine Nihombashi Hakozaki this time.Thank you for giving us a high rating.When you come to Japan again, please use our hotel.We are looking forward to seeing you again.

10/10 Excellent

Harvey H

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the subway
Response from ホテルヴィラフォンテーヌ日本橋箱崎 マネージャー on Nov 16, 2022
この度は、ヴィラフォンテーヌ日本橋箱崎にご宿泊いただきまして、誠にありがとうございました。 今後もご満足いただけるサービスを提供できるよう日々努めてまいります。 スタッフ一同、またのお越しを心よりお待ち申し上げております。 ヴィラフォンテーヌ日本橋箱崎店 マネージャー

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good
Stayed 4 nights in Jun 2022
Response from ホテルヴィラフォンテーヌ日本橋箱崎 マネージャー on Jun 23, 2022
この度は私共ホテルヴィラフォンテーヌ日本橋箱崎にご宿泊下さり、誠にありがとうございます。ご滞在に際し、ご満足頂けたようで何よりです。 快適にお過ごし頂けるようスタッフ一同尽力して参ります。 またのお越しを心よりお待ち致しております。

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if using TCAT
Stay was fine but breakfast was again disappointing as eggs etc were luke warm. Would recommend not to eat there. Staff fantastic
Stayed 1 night in Feb 2020
Response from Hotel Manager on Feb 29, 2020
Dear guest, Thank you very much for taking the time to leave a great review of Hotel Villa Fontaine Nihombashi Hakozaki, your feedback is very much appreciated. We are sorry that we could not provide good breakfast during your stay. We do hope you will return to stay with us again. Kindest regards,

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from フロント スタッフ on Feb 26, 2020
この度は当ホテルにご滞在頂きありがとうございました。お時間をさいてレビューをして頂きありがとうございます。重ねてお礼申し上げます。機会がございましたら、またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Emi, Sydney

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We like staff were very helpful all the time. One thing, the room’s cups haven’t cleaned at all.
Stayed 12 nights in Dec 2019
Response from Hotel front staff on Jan 28, 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki.Thanks for praising the staff.We are very happy to hear that word.Sorry about your room cleaning.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Thank you.Hotel Front staff.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m satisfy and comfort at hotel, In room is clean.
Stayed 6 nights in Dec 2019
Response from Hotel Manager on Jan 7, 2020
Thank you so much for taking the time to share your experience at Villa Fontaine Nihonbashi Hakozaki. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards,

8/10 Good

G.T

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near to TCAT. Very convenient for guest to are travelling to or from Airport. Hotel room is cozy , clean and simple.
Stayed 4 nights in Jul 2019
Response from Hotel Manager on Jan 7, 2020
Thank you very much for your lovely feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. We are really pleased to read, that you had a nice experience at our hotel, as well as with our staff. We really hope that we have once again the possibility to welcome you at our hotel. Best reagards,

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Manager on Jan 7, 2020
Thank you very much for your feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. We love to hear from our guest and hope you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards

8/10 Good

Jaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard Japanese size room
Stayed 2 nights in Dec 2019
Response from Hotel Manager on Jan 7, 2020
Thank you very much for your feedback about your stay at Villa Fontaine Nihonbashi Hakozaki. Hope that you enjoyed your stay with us. Looking forward to welcoming you soon again. Best regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
What I like: Good location, near TCAT. Staff are very helpful and friendly. What I don't like : Only one washing machine for a hotel with more than 100 rooms and no washing machine at annex building where I stayed. Room lighting is dim.
Stayed 4 nights in Dec 2019
Response from YUKI on Jan 1, 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are very glad to know you were pleased with the location of our hotel.There is a washing machine only in the main building.We value the opinions of our customers and strive to improve them.Thank you for your valuable feedback.We all look forward to welcoming you back very soon. Kindest regards, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Hotel Manager on Jan 2, 2020
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are looking forward to meeting you for a next stay in Tokyo. Kindest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Hotel Manager on Dec 8, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are looking forward to meeting you for a next stay in Tokyo. Kindest regards,

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Hotel Manager on Dec 3, 2019
Dear guest,Thank you very much for taking the time to leave a great review of Hotel Villa Fontaine Nihombashi Hakozaki, your feedback is very much appreciated.We all look forward to welcoming you back very soo. Kindest regards,

10/10 Excellent

Lien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Hotel Manager on Dec 3, 2019
Dear guest, Thank you very much for staying at Villa Fontaine Nihombashi Hakozaki.We are looking forward to welcoming you for a next syay in Tokyo. Kindest regars.

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location is good ,close to the train station and T-cat
Stayed 6 nights in Oct 2019
Response from Hotel Manager on Oct 31, 2019
Dear Guest, Thank you very much for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. Our hotel is located 3 minutes by walk to Tokyo City Air Terminal (T-CAT), and it's easy to access both Narita and Haneda airport through the T-CAT. We are looking forward to welcoming you for a next stay in Tokyo. Kindest regards, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Hotel Manager on Oct 14, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We sincerely appreciate your precious opinion. We do hope you will return to stay with us again. Kindest regards, Hotel Manager

10/10 Excellent

T C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel near TCAT
Great location - within walking distance to TCAT which is perfect for getting to and from both airports in Tokyo through comfortable Airport Limousine Bus services. Hotel’s quick electronic check in and check out services are representative of their overall prompt efficiency.
Stayed 3 nights in Oct 2019
Response from Hotel Manager on Oct 14, 2019
Dear Guest, Thank you for taking the time to leave us excellent feedback online. We are very glad to know you were pleased with the location of our hotel. It's easy to access both Narita and Haneda airport through the Tokyo City Air Terminal and convenient to explore Tokyo with subway from our Hotel. We really hope to have the chance to welcome you back again soon! Warm regards, Hotel Manager

6/10 Okay

peggy

Traveled with family
Stayed 2 nights in Aug 2019
Response from HOTEL Manager on Oct 10, 2019
Thank you for your staying with us and reviews.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and staffs are nice and friendly. Location was also good
Stayed 2 nights in Sep 2019
Response from Hotel Manager on Sep 18, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are very glad to know you were pleased with the location of our hotel. We all look forward to meeting you back very soon. Kindest regards, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel location near Tokyo City Air Terminal (T-CAT). Buy bus ticket at Narita - T-CAT. Its take 1 hour to arrive. Subway Suitengu-mae station (水天宮前駅) is nearby, just 5 minutes walking. Exit 1. 7-11 & Family mart also nearby this hotel. You can buy Tokyo Subway 24 hours Pass at the hotel at JPY800 and travel unlimited within 24 hours.
Stayed 2 nights in Jun 2019
Response from Hotel Manager on Jun 19, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We are very glad to know you were pleased with the location of our hotel. We all look forward to welcoming you back very soon. Kindest regards, Hotel Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent service, helpful staff. Rooms are pretty small. No defog space on a mirror in the bathroom. When you use the shower, water goes on the rim of the bath tub to the floor. Even if screened by the curtain.
Stayed 4 nights in Apr 2019
Response from H on May 6, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We apologize for the inconvenience caused by the bathroom in your room.We sincerely appreciate your precious opinion. We do hope you will return to stay with us again. Kindest regards,

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located near the limousine bus station namely T-CAT station and the train station namely z10: Suitengumae. When you come to Narita airport having a lot of luggage, you can use the limousine bus carrying and walking about 300meters between the hotel to the bus station.
Stayed 5 nights in Apr 2019
Response from Hotel Manager on Apr 27, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. Our hotel is easy to access both Narita and Haneda airport through the Tokyo City Air Terminal and convenient to explore Tokyo with subway from our Hotel. We do hope you will return to stay with us again. Kindest regards, Hotel Manager

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Way better options out there. Only good thing is that it is close to the T-CAT terminal.
Stayed 1 night in Apr 2019
Response from Hotel Manager on Apr 21, 2019
Dear Guest, Thank you for taking the time to leave us excellent feedback online. We are delighted that you liked our locations. It's easy to access both Narita and Haneda airport through the Tokyo City Air Terminal and convenient to explore Tokyo with subway from our Hotel. We are looking forward to welcoming you for a next stay in Tokyo. Kindest regards, Hotel Manager

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was exceptionally small and the mattress was very hard! Glad I booked for only one night. I liked the cleanliness of the hotel . The staff was professional and friendly. The room was quiet and peaceful with blackout curtains which would have made for a great night’s rest except for the hard mattress.
Stayed 1 night in Apr 2019
Response from Hotel Manager on Apr 6, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We sincerely appreciated your precious opinion. We really hope to have the chance to welcome you back again soon. Warm regards, Hotel Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Ecomical hotel right on subway line. Very helpful staff
Stayed 1 night in Mar 2019
Response from Hotel Manager on Apr 6, 2019
Dear Guest, Thank you for taking the time to leave feedback following your recent stay at Villa Fontaine Nihombashi Hakozaki. We sincerely appreciate your precious opinion. We do hope you will return to stay with us again. Kindest regards, Hotel Manager

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from Hotel Manager on Mar 30, 2019
Dear guest, Thank you very much for taking the time to leave a great review of Hotel Villa Fontaine Nihombashi  Hakozaki, your feedback is very much appreciated. We all look forward to welcoming you back very soon. Kindest regards, Hotel Manager

8/10 Good

YT, MY

Liked: Cleanliness, staff & service
Good locations - Near TCAT and Tokyo Metro subway. Small room.
Stayed 7 nights in Feb 2019
Response from Hotel Manager on Mar 16, 2019
Dear Guest, Thank you for taking the time to leave us excellent feedback online. We are very glad to know you were pleased with the location of our hotel. It's easy to access both Narita and Haneda airport through the Tokyo City Air Terminal and convenient to explore Tokyo with subway from our Hotel. We really hope to have the chance to welcome you back again soon! Warm regards, Hotel Manager