Ratings based on 243 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from AU
Conveniet locationPosted Apr 18, 2017
Accessible to restaurants, shops and transport. The staff are very friendly and helpful and the buffet breakfast is really good.
by A verified traveler
EhhhPosted Apr 8, 2017
I didn't have a bad stay or good stay. It was ehh. The staffs were ehh. Like they clean your room and such everyday. But they were def not friendly. OH. Big important thing if you're staying spring or summer. THERE IS NO AC. NOPE. NADA. Even though it says there is on here. There's none. And everything is super small. I'm 5'6" and everything is so short and small. But great water pressure for showers! And breakfast pretty good too.
by A verified traveler from USA
Convenient to transportationPosted Mar 30, 2017
The staff is friendly except to the hotel manager " Habu" who speaks limited English, unpleasant and with very bad attitude. Every night we received free bottled water, creamer and apple juice for my baby but when the manager Habu works there during the evening time he won't give us what we need saying they don't have it anymore! This guy does not know how to deal with customer with respect he talks to you like you're stupid and gives you attitude! Beware of this guy Habu... I really like the hotel staff, food & room is always clean except to the manager Habu!
for Everyoneby A verified traveler
Good staff, clean and close to transportationsPosted Mar 19, 2017
Pros: Good breakfast service
Location: Very close to Kamata station. Plenty of shops and restaurants around the area. Very close to Haneda Airport.
Nice bed. Good service. Clean washroom. Free coffee at front desk.
for Everyoneby A verified traveler from Taitung tw
Spacious , clean and nice neighborhood .Posted Mar 16, 2017
Friendly staff, super clean room, a lot of shops and resturant nearby. Eye opening experience make you feel like actually livinging in Japen.
for Everyoneby A verified traveler from HK
Near Kamata StationPosted Dec 19, 2016
The hotel is near Kamata station which is very convenient.
for Everyoneby A verified traveler from Brisbane, Australia
The hotel is close to the train station.Posted Dec 8, 2016
Pros: Close to the station and easy to get around. The hotel itself is very nice and clean.
Cons: No comment.
Location: Location is great. There are lots of shops and restaurants close by.
It is very easy and doesn't take long on the train to get from one place to the others. The train fares are reasonable. A lot of sights seeing to go to. The staff at the information center at the train station is very helpful. This was my second time in Japan and I love it.
for Everyoneby A verified traveler
Excellent hotelPosted Nov 23, 2016
Central heating was too warm, but otherwise, everything else was excellent.
for Everyoneby A verified traveler from Singapore
Nice hotel in good location.Posted Nov 18, 2016
Pros: A very clean and comfortable hotel. Only 5 mins walk from Kamata station. They are going towards GO GREEN. Breakfast is good.
Cons: Everything is going accordingly.
Location: Very good place to do shopping (Sunrise Plaza) and plenty of eateries place.
Hotel staff at the front counter are very friendly and helpful when we made some enquiry. It is not difficult locating the hotel. A perfect place to stay. Would like to come back if I am in Tokyo again.
for Everyoneby A verified traveler from Vancouver, BC
Great hotelPosted Nov 17, 2016
This is a great hotel. The only minor problem I had was their central heating was too hot. But everything else was excellent.