Ratings based on 55 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by Blaine

Sleazyy hotel in a marginal area.

Posted Mar 3, 2017 on Hotels
What a sleazy hotel in a marginal area
Comment from Hotel Management
Apr 28, 2017
Dear guest, Thank you very much for your comment. we are sorry about making you uncomfortable. Best Regard's. Front Desk Ryosuke Terasaki
3 out of 5
Recommended
for Everyone
by A verified traveler from HK

Worth the price

Posted Feb 5, 2017
Price is really cheap including breakfast. Free drink at lobby for green tea & coffee. Hotel can keep your luggage overnight. Warm packet will be presented in winter. Will give you a bottle of water on everyday Free laundry service but takes 4 days. Location is not really good, not easy to get to the hotel if 1st stay. Standard room is so small but I got upgrade a bit bigger room for 2nd check-in.
5 out of 5
by A verified traveler

Great experience

Posted Jan 26, 2017 on Hotels
Very friendly and helpful staff. Breakfast provided a great variety of Japanese choices, including some Western-inspired options. The room was small, but had everything needed. The bed was too soft and pillows too hard. Amazing water pressure and great bathroom amenities. The location is lively, with lots of dining options. Close to transit and walkable to points of interest.
5 out of 5
by A verified traveler

convenient and great

Posted Dec 7, 2016 on Hotels
It is amazing and it got a lot of things in the hotel. Basically only need to bring yourself and clothes, the hotel got everything even makeup remover and other face care products for free. great place to stay!
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Hi Thank you very much for staying with Hotel Wing International Shinjuku. As you mentioned, most of the amenities,such as bathtowels,facetowel,nightgown,slippers etc are prepared in the room. Also,makeup remover,lotion and other face products is for free. So you feel free to stay with us anytime. Our Hotel is near to Shinjuku station 6 mins by foot. We are looking forward to see you next time. Hotel Wing International Shinjuku Reika
5 out of 5
by A verified traveler

Clean, comfortable and convenient

Posted Oct 18, 2016 on Hotels
Very clean, comfortable room. Perfect for a night or two in Toyko. Very close to Shinjuku station and the nearby shopping and nightlife. Very quiet despite it's central location. Reception staff were very helpful and spoke excellent English. Late checkout available and bags can be left with reception after checkout. Breakfast was delicious with lots of choice available. Would recommend!
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Thank you very much for your comment's to us. Our Hotel located at Shinjuku. It's very convinient to go shopping and lot's of gourmet around here. Most of the reception staff can spoke English,Chinese,Kantonese and Korean. I Hope you enjoy our Hotel. We are looking forward seeing you soon. Best regards, Reika
4 out of 5
by A verified traveler

Convenient, very near train station

Posted Oct 16, 2016 on Hotels
It a wonderful stay although room is a bit small.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Hi Thank you bery much for your comment to us. Our Hotel located at JR Shinjuku station 6 mins and Seibu shinjuku station 3 mins by foot. It's very convinient to go anywhere around tokyo. I hope we can see you again in the near future. Thank's Best regards Reika
4 out of 5
by A verified traveler

Convenient & have good services

Posted Oct 5, 2016 on Hotels
The room has no window, but room service and customer service is very good! Worth staying.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you very much for staying at Hotelwing International Shinjuku. Our Hotel has a window but you can't open it, incase of emergency. I'm happy to hear that you enjoy the customer service and the room service that we provide. Our Hotel located at Shinjuku. It's very convinient to go shopping and lot's of restaurant around here. Thank's again for your comment's! We are looking forward to see you soon. Best regard's Reika
4 out of 5
by A verified traveler

Convenient

Posted Oct 2, 2016 on Hotels
Overall good, but a staff was stayed in the font counter. He wasn't polite to me.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you very much for your comment's to us. I apologized to the staff that wasn't polite to you during your stay. I will do my best not to repeat such a thing ever again. Our Hotel is located in Shinjuku which is very convinient to go shopping and lot's of gourmet restaurant that you can enjoy everywhere. Like japanese style restaurant called IZAKAYA. I hope to see you next time! Thank you once again. Best regard's Reika
4 out of 5
by R from CA

Posted Apr 2, 2014 on Hotels
Great location, only 5 - 10 min walking from Shinjuku East exit. Everything was good, except poor internet connection in the room, maybe it was corner room.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Hello. Thank you very much for staying at Hotel Wing International Shinjuku. As you say,Our Hotel is near to Shinjuku station East exit, 6~7mins by foot. Sorry for the trouble for the WI-FI access. Some of the type of the room position is very bad. We try to change the new wi-fi as soon as possible. Thank you very much for your comment's. We are looking forward to see you in the future. Best regards, Hotel Wing International Shinjuku Reika TAKAI
4 out of 5
by L from CA

Great location

Posted Apr 1, 2014 on Hotels
Right on kabuki-cho area, but not noisy. We got a corner room, so bigger, but no wifi at all. Good place to stay in Shinjuku