Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Burbank, CA

Hotel Staff was the best!

Posted Sep 2, 2015
My family and I stayed in the Hyatt Regency this July and we loved it. The hotel staff is extremely attentive and helpful. Our room was spacious (we had 3 adults in one room). Unlike the Hilton, the Hyatt did not charge extra for the fold out bed. They also provide better amenities! The newly added wifi access in the room was a huge bonus! Highly recommend this hotel if you're staying in the Shinjuku area. Added bonus a 7/11 right under the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京、また中国 上海

交通の便利も悪くない、新宿の高級ホテル

Posted Sep 1, 2015
8月末に2泊しました。場所は大江戸線の都庁前駅ほぼ直結ですが、新宿からも歩こうと思えば歩けます。 ホテルは真新しいという感じではないですが、高級感がありホテルマンの対応もとても感じが良いです。 部屋はキングサイズベッドがあるシティビューの部屋にしました。広い!という感じではないですが内装はわりと新しく、且つ清潔。バスルールはシャワーブースとバスタブがあり綺麗でした。 比較的コストパフォーマンスの高いホテルだと思います。ただ最後ホテルからリムジンバスで成田に向かう際、ホテルのボーイ?にJALの国際線を利用と伝えたのにANAのターミナルに荷物を預けられてしまい、後の移動は大変でした。まぁ乗るターミナルくらい、自分で確認すべきではありましたが。
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong SAR

地鉄站入口

Posted Aug 27, 2015
新宿中心區地鉄站入口非常方便我個天由地鈇出發觀光shopping完回程坐酒店巴士每20分鐘一班回酒店 酒店地方整潔房間比一般大在公園傍環境清静開陽工作人員非常有禮
4 out of 5
Recommended
for Everyone
by A verified traveler

Mini vacation

Posted Aug 16, 2015
We enjoyed our stay, room rave very clean & neat, All hotel staffs are very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vic, AUSTRALIA

Great hotel in a great location

Posted Aug 13, 2015
Pros: English speaking staff Friendly staff who go out there way to help Large rooms Great free shuttle bus service to Shinjuku station every
Cons: Non smoking room had a faint smell of smoke.
Location: Central park Close to Shinjuku station
I couldn't speak highly enough of the staff there! They were super friendly and so helpful! We stayed there with a active little toddler and the hotel was perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing hotel

Posted Aug 12, 2015
Very pleasant stay in bustling Tokyo. Near to Shinjuku Station so easy access to most places. Very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

酒店本身不錯⋯

Posted Jul 31, 2015
只可惜在零晨時間未有limousine 直達。我落機時已是零晨,乘坐尾班limousine,而limousine 只停新宿駅西口,我要從那裡步行到酒店。
4 out of 5
Recommended
for Families
by A verified traveler from 부산

가족여행 숙소로 적합한 호텔..

Posted Jul 30, 2015
Pros: 조용한 환경, 여유있는 방 크기...
신주쿠역에서 셔틀버스를 타야하는 약간의 불편함이 있지만, 가족여행 숙소로는 좋은거 같다. 방 크기도 여유있고, 조용하고, 도쿄도청이 바로 앞이라 야경보기에도 너무 좋다. 다음에도 신주쿠에 가게되면 하얏트 리젠시에 예약을 할 것 같다.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saitama, Japan

Great location, great view, high price!

Posted Jul 21, 2015
Pros: Well-located for Tokyo activities, good transport between hotel and Shinjuku Station. Views are superb -- actual entertainment in and of themselves.
Cons: Pool can be used only if you pay or have a hotel membership -- wish that had been noted on the webpage so we would've known not to bring swim gear!
Location: Besides the hotel's own nice breakfast buffet, you can go across the street for other eats, reasonable (Royal Host, for example) and otherwise.
We could afford to stay here only thanks to a big-discount coupon -- special treat! The lobby is spartan and not inviting, but with the spectacular views from the rooms, who cares? Those overlooking Tokyo Metropolitan Government Bldg. (Tōkyō Tochō), are especially pleasing. That building has two observation towers that are free and one is open into the evening for the night views.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bilbao

impecable en todos los sentidos.

Posted Jul 18, 2015
Pros: todo
Cons: Por decir algo, que la piscina fuera gratis y que tuvieran alguna cerveza Belga o similar...
Location: Perfecta ubicación de Tokyo, centro neurálgico para moverte a cualquier sitio y zonas cercanas con miles de restaurantes, tiendas, etc...
muy bien situado, en el centro de Shinjuku. Servicio gratuito de bus cada 20 minutos. Habitación amplia y cómoda. Limpieza impecable, como no podría ser de otra manera en Japón. Personal amable y muy servicial. Wifi gratis en la habitación.... etc.