Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Couples
by david from London

Great hotel, super expensive wifi

Posted Nov 5, 2015 on Hotels
Amazing hotel, but how can they not offer free wifi when the most basic room cost £500 a night?
5 out of 5
Recommended
for Getaway With Friends
by Michael

Über den Dächern

Posted Oct 18, 2015 on Ebookers
Großartige Aussicht über Tokio. Das Personal war sehr freundlich und aufmerksam. Leider Wi-Fi nur gegen hohe Gebühren.
4 out of 5
Recommended
for Families
by Kuniko from あま市

応援の旅

Posted Oct 14, 2015 on Hotels
部屋の正面に見える、スカイツリーには驚きました!!! ただ、wi-hi Freeでないのも驚きました。
5 out of 5
Recommended
for Everyone
by A verified traveler from ny, ny

Excellent hotel in great location.

Posted Sep 6, 2015
This hotel is not only greatly located, but also it has easy access to the metro, mistukoshi, Takashimaya and other great department stores. The staff is amazing, the bakery on the first floor is sensational and the staff is spectacular.
4 out of 5
Recommended
for Families
by JESUS from México

Hotel Imponente

Posted Aug 30, 2015 on Hotels
Un hotel imponente, maravilloso en cada detalle, atención inmediata y eficiente, suite extraordinaria, tecnología eficiente y fácil de usar, Desgraciadamente un incidente no me podría hacerlo calificar cómo el mejor de Tokyo, pero si cómo el segundo.
5 out of 5
Recommended
for Families
by Vanessa

Posted Aug 24, 2015 on Hotels
GREAT. THANKS TO EVERYONE.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Almost Perfect

Posted Aug 16, 2015 on Hotels
Service was off their usual 100%, but still one of the best
5 out of 5
Recommended
for Everyone
by A verified traveler

マンダリンオリエンタル東京

Posted Aug 8, 2015
Pros: 車寄せからホールにかけてふんわりオリエンタルな香り
Cons: SPAの湯船の温度がぬるい
Location: 日本橋
フェラーリは車高が低いので駐車場に気を使いますがエントランスに車を停めるお手配をくださりました。 滞在はゆっくり過ごしたくルームサービスで。カレーが美味しかったです。 SPAはアメニティが充実しておりミストサウナが気に入りました。
5 out of 5
Recommended
for Families
by Mei Hui

This traveler left a rating score only Posted Jun 24, 2015 on Hotels
3 out of 5
by A verified traveler from Sydney

Nice Hotel, shame about the cigarette smoke

Posted Jun 17, 2015
Pros: Amenities and staff all top class.
Cons: Smoking... unbelievable.
Fabulous Mandarin Oriental experience again, but hard to believe they allow smoking in the building.