Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Tokyo

Lied to about point program

Posted Jan 26, 2016
Pros: Everything but being lied to.
Cons: The customer service.
I will never stay at this chain ever again, No thanks... Not worth it for the price of admission.
5 out of 5
Recommended
for Everyone
by A verified traveler from 인천

정말 편하고 또가고 싶은 호텔

Posted Jan 22, 2016
Pros: 전반적으로 만족했지만 직원써비스가 제일 좋았어요
Cons: 한식이 없어서 조금 불편 했어요 저는 김치 없으며 좀 힘들거든요
Location: 저는 택시를 타고 다녀서 그리 불편한점이 없었지만 택시비가 좀 부담되더라고요
가격이 좀 비싸지만 한번쯤은 또 가보고 싶은 호텔입니다 너무 만족 했고 너무 편하게 쉬다 왔어요 다음에 도쿄를 또 방문할일이 있으면 꼭 다시 가려고요 너무 만족합니다
3 out of 5
by A verified traveler

連絡が行き渡らず待たされて4時間…

Posted Jan 15, 2016
3連休で混んでいるのは分かりますが、新婚旅行なのにチェックインまで4時間待たされて悲しかったです。事前にご連絡したのにも関わらず…。どうしてそうなってしまったのか、説明も有りませんでした。
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

A luxurious reward after a week of skiing in Japan

Posted Jan 13, 2016
Pros: The level of comfort exceeded our expectations. Everything was quiet and perfect and warm and comfortable.
Cons: Navigating the route to our room from the street took some getting used to..Perhaps a little orientation at check-in?
We had a Mt Fuji facing room though the view was mesmerizing from every direction. We enjoyed a drink at the New York Bar every night and a meal at the beautiful Nozue as well. Breakfast was wonderful with a selection of Japanese and western delights as well as spectacular view and service. It was great to energetically explore Tokyo with the knowledge that we had the luxury and comfort of the hotel to come back to.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Coast, CA, USA

Excellent 5 star Hotel

Posted Jan 1, 2016
Pros: Rooms have great views, clean, modern and new appointments, with impeccable service.
This is a wonderful hotel in every way. It oozes luxury and the service is beyond excellent. It has a convenient bus which takes you to the Shinjuku train station with easy access to the rest of Tokyo.
5 out of 5
Recommended
for Couples
by A verified traveler from 東京

憧れのホテル

Posted Dec 24, 2015
Pros: 内装、景色
Cons: シャンプーの香りがやや強すぎた印象です
Location: 新宿駅からはやや遠くなりがちですが、許容できる範囲であり、どこにでもいけると思います。
クリスマスデートで使わせていただきましたが、内装、設備、どれも素晴らしかったです。 窓からは東京タワーとスカイツリーの両方を見ることができて、景色も抜群でした。 部屋へ案内していただいた時も、照明のスイッチなど含めて、丁寧に説明してもらえて非常に快適に過ごすことができました。
5 out of 5
Recommended
for Families
by Satu

I love Park Hyatt Tokyo

Posted Nov 8, 2015 on Hotels
Legendaarinen hotelli!Maisemat, arkkitehtuuri ja palvelu.
5 out of 5
Recommended
for Families
by Jonas from Göteborg

Fantastiskt hotell, underbar pool och stora rum!

Posted Nov 3, 2015 on Hotels
Tog familjen till Tokyo för att visa barnen denna fantastiska stad. Detta hotell har under åren lyckats hålla uppe samma höga standard som när de öppnade. Trevlig och tillmötesgående personal, stora rum med superutsikt och en fantastisk pool med ett väldigt bra gym i anslutning. De har även några väldigt bra restauranger på hotellet och pricken över i:et är deras bar högst upp i huset med utsikt över hela Tokyo. Detta hotell rekommenderas varmt!
5 out of 5
Recommended
for Families
by A verified traveler

Nöjda.

Posted Nov 1, 2015 on Hotels
Nöjda med vistelsen.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

The hotel staff were all so gracious.

Posted Nov 1, 2015
Pros: The staff: so quick to respond to any request.
Bags were delivered before we finished checking in. If you requested anything, it was done immediately and graciously.