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Reviews of Pearl Hotel Kayabachou

2.5 out of 5
Pearl Hotel Kayabachou
1-2-5 Shinkawa, Chuo-ku, Tokyo, Tokyo-to

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 142 reviews" "
Rating 8 - Good. 53 out of 142 reviews" "
Rating 6 - Okay. 43 out of 142 reviews" "
Rating 4 - Poor. 13 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Caitlyn, Shinjo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with convenient transportation. The area is quiet and there are many restaurants in the area.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Unique in the way guests need to give back the room key( not card) to the front desk when go out.
Stayed 2 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Good Hotel to explore Tokyo
Good Hotel in a quiet area, close to the metro (2 Lines) but you could walk to Tokyo Central Station (15-20 Minutes). It was a good base to explore Tokyo, if you use the extensive metro network.
Stayed 6 nights in Oct 2019

8/10 Good

Ying Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient hotel
It was only about 5 minutes walk from the nearest tube station. The room was very small, the suitcases had to be placed on the bed for unpacking/packing.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
TcMk MuG-TrN
Room space very limited. Maybe have it in a bunk bed style which will provide more room space to move around. Bathroom was clean and air-con was cold. No need to set a temp. All you had to do is put it on Low, Medium or High. Price for the stay was good. Hotel location wasn't so bad. Walking distance to convenience stores, restaurants and the subway. All in all the stay was ok.
Stayed 2 nights in Sep 2019

4/10 Poor

A, Osaka

Disliked: Amenities, property conditions & facilities
There was NO air conditioning in the rooms, there were cigarette burns and stains all around the apartment. I did not go for breakfast, they could not change the temperature. They had wifi,
Stayed 6 nights in Jul 2019

8/10 Good

Alden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Luis, Bakersfield California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day my room was clean and staff was friendly.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality and location for this rate in Tokyo.
Stayed 6 nights in Oct 2018

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything GOOD!!!
Stayed 6 nights in Jun 2018
Response from ota on Aug 27, 2018
Thank you for your useing. We are waiting your coming back

10/10 Excellent

rhonda, calgary alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with business hotel
The hotel is classic business hotel. We were two people the twin beds were so close together that only one person could pass through to walk between them. But that was the only small thing it was a tiny room, but beds were comfortable and clean. Air conditioned was nice and shower amenities in washroom and good to have fridge in room keep cold drinks. Rooms are quiet. We ate breakfast buffet which was very good western and Japanese food. The little things impress like crystal glasses for the juice and noritake porcelain coffee mugs. Without asking offered fork. Food was good price and perfect. Eggs and sausage cooked just right potato wedges perfectly cooked and seasoned. The meatballs and noodles so good and fresh fruit. The rice was perfectly cooked and tasty. Little English at front desk but eager to help.
Stayed 2 nights in Mar 2018

8/10 Good

Louis, Sydney

Liked: Cleanliness, staff & service, room comfort
Small but adequate for Tokyo
Location excellent and convenient to public transport. Nihonbashi station about 600 metres away has trains direct to Haneda Airport and I believe services to Narita as well. WiFi was excellent, staff eager to please and breakfast excellent value buffet at 1080 yen. Bed was 140 cm wide, large for Tokyo but there was scarcely space for more than that. Room was a bit shabby but bathroom good. Room was quiet with glimpse of the river nearby.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but not very clean.
The room wasn't very clean. The walls were stained and the toilets could definitely have been cleaner

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Zhiwei

Liked: Cleanliness

10/10 Excellent

Paul, Melbourne

Liked: Cleanliness
Very good for the price
I enjoyed my stay at the Pearl. The room was a bit small and showing its age to a degree, but it was suitable and very clean. Staff at the front desk were very helpful and a few spoke English. It was about a 5 minute walk to the subway station and about 15 minutes to Tokyo station and it is surrounded by restaurants which is handy. So for the price I would definitely recommend if you don't indeed to spend much time in your room.

8/10 Good

Traveler, Sendai

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
reasonable prize
Everything is good, except old bathroom.

6/10 Okay

M, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very average Japanese business hotel
A few minute walk from Kayabacho station, it's a very average Japanese business hotel. Expect small, not particularly luxurious, but clean.

10/10 Excellent

Maria, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fair for the price

6/10 Okay

Verified traveler

Liked: Cleanliness
old but cheap
It is an old place. Free wifi in the lobby. Plenty of coffee shops and restaurants, convenience stores nearby as well as a metro station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place to stay, clean and comfortable.
A good place to stay. Me and my wife stayed there as a layover. Don't expect big, it's Japan after all. It is comfortable and clean. Make sure you request a non smoking room.

8/10 Good

Jim, Okinawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and Friendly staff
I enjoyed the hotel and stay. They had a great breakfast....a bit pricy but good variety of Western and Japanese. The hotel was two blocks away from where my business was being conducted, very convenient. Pretty for away from typical sights, but that's not why I went to Kayabacho.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

JIM G

Liked: Cleanliness, staff & service, property conditions & facilities
Business Mans hotel
This is the 2nd time I stayed at the Kayabacho Pearl Hotel. It is centrally located in downtown Tokyo near the subway and stores. The rooms are small and the bathroom smaller. But every convenience you need is in the hotel room. They staff was pleasant but they didn't speak a lot of English. I would stay there again.

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
東京駅に近い所で比較的安価で泊まれました。
Stayed 1 night in Feb 2024

6/10 Okay

Kiyoyuki

Business traveler, Traveled with family
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

TORU

Traveled with family and small children, Traveled with family
駅から少し遠かったですがフロントの方もナイスな対応でした
Stayed 1 night in Sep 2023

4/10 Poor

Tomohiko

Business traveler
施設は古いがきれいでした。
Stayed 1 night in Jun 2023

10/10 Excellent

misaki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Feb 2023

8/10 Good

Daiki

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古いけど、最近のホテルよりは間取りは広めで快適でした。
Stayed 2 nights in Feb 2023

10/10 Excellent

Takumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Miho

Traveled with group
Liked: Cleanliness, staff & service, amenities
料金の割にお部屋が綺麗で広くてとても良かったです。
Stayed 1 night in Nov 2022

6/10 Okay

Kanae

Stayed 2 nights in Jun 2022

10/10 Excellent

MAIMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めての宿泊です。駅から近くにあり周辺にお店もありとても便利です。スタッフの方はとても親切でわかりやすく説明してくださり安心して過ごすことができました。施設が古いという書き込みもありましたが清掃も行き届いており全く気になりませんでした。 また、利用したいです。
Stayed 1 night in Mar 2022

8/10 Good

Takahito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Mayumi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応がgood
従業員の対応が親切だった。 お抹茶をお自由にお取り下さいというのがあって、うれしかったです。
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
コロナ騒ぎで空いてるはずなのに、隣室に人がいる部屋だった。 隣室の人がずっと咳をしていて怖かった。 もう少し配慮してくれてもよいのではと感じた。 あと、設備が古めだが、値段は周辺ホテルと同等かやや高いくらいだった。 朝食のオムレツはとても美味しかった。
Stayed 1 night in Apr 2020

10/10 Excellent

KG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こんなご時世ですが頑張ってください! 喫煙可なのが大変助かります。 東京出張の際は必ずパールさんに宿泊させて頂きます。
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何も問題はなく、快適でした。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寝るだけならイイ
建物は古いものの、設備は大丈夫。 思ったより静か。飲食店には困らない立地。寝るだけの利用ならもんだいなし。、
Stayed 3 nights in Feb 2020

6/10 Okay

TOMIKO

Traveled with family
Stayed 1 night in Feb 2020

8/10 Good

とみこ, JAPAN

Liked: Staff & service
不足なものは特になく充分に宿泊できました。しいて言えばアメニティのコットンセットがえると嬉しかったです。お茶碗をマグにしていただけると何よりです。
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
エクスペディアでは禁煙表示の部屋を予約したのですが、 フロントでチェックインの際に、予約プランでは喫煙プランの案内しかないといわれた。エクスペディア側とホテル側で違いが生じていた為早急に直していただきたいです。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一人の利用だったので、十分な部屋の広さでした。綺麗に整理してあり、快適に利用させていただきました。ありがとうございました。
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
正月休み
正月休みに家族で利用しました。 駅からも徒歩圏内で利便性の良い立地でした。コストパフォーマンス良しです。
Stayed 3 nights in Dec 2019

6/10 Okay

Konomi

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
総合的に良いホテルでした。
お値段がかなりリーズナブルで駅からも近くて翌日東京に行くのも便利でした。 寝るときは乾燥が気になったので暖房はLOWに設定したらカタカタという音が笑 寝たら気にならなかったのですが、それくらいです。
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019