Ratings based on 545 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Bakersfield, CA

A little dated, but adequate

Posted Mar 26, 2017
Hotel decor is a bit dated, but otherwise clean with plenty of room in the junior suite. Park view is beautiful. Free wifi. My complaint with the hotel is you have to pay to use the gym - over $40 for one day - crazy! Also, the beds and pillows are hard - not firm, hard, like college-futon-hard. Location is 10 minutes away from subway, and taxis were always available. I am on the fence about staying here again, mainly because of the workout situation.
4 out of 5
by A verified traveler from ontario, canada

Very nice hotel

Posted Mar 23, 2017
Great hotel if money is no option. The pool, spa and breakfast are all extras. Also being a pricey hotel, staying in a weekend night is near double the price. But the staff are very accommodating and do their best to communicate in English.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good location reasonably priced resturant

Posted Mar 20, 2017
Cons: Lower cost for pool usage. If you want a 20 minute swim price is too dear.
Great location with shops and resturants nearby. Spacious room clean and well equipped, great a toiletries. Most helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with super friendly staff

Posted Mar 19, 2017
Pros: The staff!!
Cons: Bathroom floor corners had some built up mildew. No outlets by the bed.
Luxury hotel with a great staff. The staff was so nice and helpful!! Loved staying at this hotel! Loved how they left treats for us to welcome our stay, left water bottles for us daily, and didn't skimp on the toiletries! It's really the little things when you are traveling that they focus on. They rooms were always nicely made and very clean. Their shuttle service to the nearest train station was super useful and frequent so it was easy to plan our days. LOVED how the shuttle service was ALWAYS on time, like all transportation in Japan.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Classy hotel with all the furnishings

Posted Mar 18, 2017
Loved the room. Clean, comfortable, and upscale. Staff is friendly. A great deal for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Western style and with japanese service. Super exp

Posted Mar 16, 2017
Enjoyed stay in the hotel. Moden but heart-warmed service. If more staff speak English will be a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ontario Canada

Posted Mar 14, 2017
great hotel, far from airport, hotel provides shuttle, otherwise, hard to get to.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Beautiful hotel

Posted Mar 6, 2017
Stunning hotel with amazing staff. A little far from the train station, but a hotel provided shuttle fixes that.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Awesome Hotel at Reasonable Price

Posted Mar 4, 2017
I found this hotel on Expedia offering rates of $90-$110 per night. At that rate, this hotel is awesome. Staff is superb.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Best classy quiet hotel in Tokyo

Posted Mar 1, 2017
Classy classy classy. This hotel is a hidden gem next to Waseda University. Conveniently away from the tourist scene yet so easy to get to the JR line's Takanobaba Station. Superb staff. Just don't eat in any of their overpriced restaurants.