Ratings based on 549 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Aust

Great location with friendly staff

Posted May 22, 2017
Staff and location are great. Room is good size, comfortable and clean compared to some other for Tokyo hotel eg room sizes. However the smell of cigarettes from other rooms wafting through the bathroom vents was sickening at times.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

The hotel is in the nicest cute part of Shibuya.

Posted May 16, 2017
Pros: location, staff, and bathroom.
Cons: Nothing. Make the rooms bigger?
Location: Lots of restaurants everywhere, and it's very quiet for such a close hotel.
The hotel was easy to find with Google maps. The staff all spoke good English, and the Japanese breakfast was fantastic. The rooms are much smaller than we expect from Australia, but I knew that ahead of time. (One side of the double bed is against a wall). All in all, a great place to stay, and would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, staff and room facilities!

Posted Apr 21, 2017
We stayed here for 5 nights and had a very good experience. The hotel was a short walk from Shibuya Station and the famous Shibuya Crossing. The staff were very friendly and were very accomodating to all of our requests. They also offered free water at the start or end of each day. Highly recommend staying here!
5 out of 5
Recommended
for Everyone
by A verified traveler

superb location and excellent service

Posted Apr 19, 2017
Pros: their cleanliness, their ambience and helpful attitude of staff
Cons: it is very good
Location: very convenient. Shibuya itself, Meiji Shrine, Yoyogi park and convenient for going any where as station is 5-10 minutes walk.
hotel is in a very convenient area for sightseing being on Yamanote line and Shibuya is a very happening place. excellent arrangements
5 out of 5
Recommended
for Everyone
by A verified traveler from MYR

Not far from the shibuya station. Good

Posted Apr 15, 2017
So far overall ok. Just the soundproof not tat ok. Midnite can heard beside were talking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Venice Beach, CA

Comfortable & Efficient

Posted Apr 8, 2017
Pros: Cleanliness and efficiency. You even get your own jimmies...CUTE :-)
Cons: English channel on TV.
Location: Near everything in Shibuya
Efficient hotel. Amenities are basic but works. Staff are AWESOME! Need English News channel. Otherwise, good, efficient, comfortable.
4 out of 5
by Eliza

This traveler left a rating score only Posted Feb 17, 2017 on Hotels
3 out of 5
by Vincentius R

Old and not so convinient

Posted Jan 8, 2017 on Hotels
Not pleasant. Hotel doesn't accept kids under 13. It's an old hotel. Access wise isn't that convinient as you need to climb a pedestrian bridge directly in fromt of the hotel to go to station and back. If you travel with kids and lots of suitcases best to look other hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from AU

Good value place near Shibuya station.

Posted Dec 26, 2016 on Wotif
Pros: Pleasant rooms, quite spacious for a Japanese hotel room, friendly helpful staff. The front desk staff do speak some English.
Cons: Can't take guests to your room for security reasons. I wasn't expecting that.
Location: Fashion shopping, rehearsal studios, Ruby Room open mic Tuesdays, galleries in Hikarie building, Bookoff 2nd hand bookshop.
I stayed for several days in Shibuya at Sakura Fleur Aoyama.
4 out of 5
by A verified traveler

Convenient and Clean

Posted Dec 19, 2016 on Hotels
It is in a great spot, a short walk from the station