Ratings based on 923 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by christopher

This traveler left a rating score only Posted Jun 1, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted May 16, 2017
This is a standard Japanese business hotel. Very clean, with necessary bathroom amenities, and with efficient staff. The rooms are extremely small. If you are able to secure a window with a view that helps. The breakfast is good.
3 out of 5
by Jacob

tiny rooms

Posted Apr 25, 2017 on Hotels
We booked for two adults and child but the room was a tiny room even for japan and 1 x double bed so we were like sardines in a tin. There was barely enough space for our carry on suitcases
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 3, 2017 on Hotels
3 out of 5
by Yusuke

Just for sleep

Posted Feb 28, 2017 on Hotels
very tiny room but hospitality was good
4 out of 5
by Mariko

This traveler left a rating score only Posted Feb 3, 2017 on Hotels
5 out of 5
by Shubhendu

This traveler left a rating score only Posted Jan 26, 2017 on Hotels
3 out of 5
by A verified traveler

Conveniently located hotel that's off shimbashi.

Posted Nov 6, 2016 on Hotels
The service was great. The staff were attentive. 2 things that could have been better are: 1. The bath tub in the room was small and different for me to fully stretch while i soaked. 2. The pillows in the room were awful and hard to sleep with. The firm ones were TOO HARD and the soft ones were too soft. This made it difficult to get a proper night's sleep. I stayed in this hotel 2 years ago and I didn't have any issues with the pillows back then. Something must have changed.
4 out of 5
by A verified traveler

Close to Roppongi

Posted Sep 26, 2016 on Hotels
Comfortable room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

A bit far from city center

Posted Sep 23, 2016
Big 3* hotel, location was a little far from city center and night life.