Ratings based on 2,356 Verified Reviews

3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

value for money

Posted Dec 21, 2016 on Hotels
Great location , convenient , 10 mins walk from Shinjuku station. Visit to attractions is very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Nice hotel close to the heart of Shinjuku excepts.

Posted Dec 20, 2016 on Wotif
Pros: Review websites.
Cons: Get rid of the sewage smell. If room temperature cannot be adjusted, remove the misleading leaflet.
Location: All major train line and bus stations. Tons of department stores. Heaps of dinning choices. Red light districts for whoever interested.
Location is perfect. Room is tiny which is expected. Facility is new, although buffet dinner is not something outstanding however I found its pricing wasn't too bad as everywhere else dinner is expensive. The most annoying thing will be the bathroom, not only it is kind of like a capsule (if you are tall or big you will not enjoy it), but it also produce a bad smell of the sewage for unknown reason. My wife have to had the bathroom door shut all the time during our stay. At last, room temperature cannot be advise but one of the information leaflet is how to control your room temperature and after 2 days of trying to follow the it I finally give up and ring the front desk I found nothing can be done. They end up bringing me a fan., >_< Which means less space to move and pack. Overall beside the above I will still say it is a OK/Good hotel to stay within the price range.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
4 out of 5
by A verified traveler

Convienient

Posted Dec 12, 2016 on Hotels
Good location. Many eateries. Good location for shopping and night life. Busy area. easy to move around. Overall good stay. Many thanks.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016 on Orbitz
Pros: location and friendly staff
Cons: beds are hard
The hotel is a great location in shinjuku. Close to restaurants and train stations
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location hotel

Posted Dec 7, 2016
Very accessible to the key Shinjuku subway station which is very important for budget travellers like us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, but expensive

Posted Dec 5, 2016
Pros: Location
Cons: Cost
Location: Shopping, shopping and shopping
Location is good, but price is expansive with the size of room is limited, as it is Tokyo tourist are. Choice of breakfast is very limited, as the place only come to live after Noon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and top notch service

Posted Dec 2, 2016
Spent 3 good nights at this hotel. With it's excellent location, going everywhere was easy. Room size was tiny but efficient use of space. Foodwise, try Jiroma a small standing bbq place that sells excellent beef (try the beef tongue!).
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
nice view, clean room with stylish design. Unfortunately the washlet was broken and the bath room smelled like a rotten rag.