Ratings based on 454 Verified Reviews

3.8 out of 5
60% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2018
Great staff and close to major subway lines and local shops
3 out of 5
by A verified traveler

Posted Apr 12, 2018
Hotel was ok - stayed in better hotels in Japan for the same price and had a better experience. Standard budget hotel that is super close to the subway station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania, Au

Cute as a button

Posted Apr 11, 2018
It’s not your state of art luxury hotel, like most of the things in Japan, it comes with history incorporating modern days functionality. Staff are friendly and the room is sparkly clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Next to subway( 2 stations fr toyko station)

Posted Apr 11, 2018
Clean room and very close to subway station Bed is small for 2 person if you choose a single room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2018
Good location. The only issue was with the lack of room and the excessive heating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and warm

Posted Feb 4, 2018
It was perfect for a night in tokyo, very clean, tidy and had great service!
4 out of 5
by A verified traveler

Overnight in Tokyo

Posted Jan 17, 2018 on Hotels
We spent only 1 night in Tokyo this time around. The Smile hotel staff was nice and the hotel has a good location near the metro (just be careful not to get lost since there are several lines nearby!). We recommend this hotel!
5 out of 5
by A verified traveler

Value for money

Posted Dec 12, 2017 on Hotels
Amazing stay for a good price. Very near metro (kayabacho exit 3) and just downstairs is a convenience store. Lots of eateries around too. I would stay again if I ever visit Japan again
4 out of 5
by Tsuneo

Posted Nov 30, 2017 on Hotels
Good location and nice staffs.
5 out of 5
by A verified traveler

Nice location

Posted Nov 18, 2017 on Hotels
About a minute walk from the Kayabacho station, about 2 train rides/ 20mins away from Disneyland. Lawson was just right beside the hotel and there are a lot more near the area. KFC is about 10mins walk. Very small room but it’s common in Japan esp in Tokyo. Has all the amenities that you need though- esp Shiseido toiletries. Tip- borrow the complimentary leg massager. Also, go there using Airport Limousine bus (1900 yen per person) and just take a taxi from the Tokyo city terminal station (about 700 yen) as this is more convenient.