Thank you for taking the time to share your feedback. We truly appreciate your kind words about our helpful staff and the fantastic location, which we agree, is ideal for exploring transportation options and nearby temples.We're sorry to hear that the room size did not meet your expectations; guest comfort is a priority for us, and we'll certainly consider this in our ongoing efforts to enhance our accommodations. Additionally, we appreciate your observation about the hall area, and rest assured, we're addressing this concern to ensure a consistently clean and welcoming environment for all our guests.Your input is invaluable, and we hope that, despite these observations, you were able to enjoy your overall stay with us. We would be honored to welcome you back in the future, and we'll do our best to ensure a more enjoyable experience. Please feel free to reach out if you have any further comments or if there's anything specific you'd like us to address.Thank you once again for choosing our hotel, and we look forward to the opportunity of hosting you again.

Dear Mary,Thank you for staying at Soutetsu Fresa Inn Hamamatsucho Daimon and taking your precious time to give us feedbacks. Your comments are very meaningful for us to improving our facilities and customer services. We are looking forward to serving you again soon.Sincerely.Soutetsu Fresa Inn Hamamatsucho DaimonReceptionist

Thank you for choosing our hotel for your stay! We truly appreciate your feedback. It's wonderful to hear that our staff was friendly and helpful during your visit. While the room may have been a bit small for two people, we're delighted that you found it clean and the bed comfortable. Your kind words and the fact that you'd consider staying with us again mean a lot to us. We look forward to welcoming you back in the future, and if you have any specific requests or preferences for your next stay, please don't hesitate to let us know. Your satisfaction is our top priority!

Thank you for choosing to stay at our hotel on this occasion. We greatly appreciate your patronage. Our hotel offers convenient access from Haneda Airport and is surrounded by numerous tourist attractions. We look forward to welcoming you for your stay when you visit Tokyo in the future.

Thank you for your comment and staying at our hotel. We're awfully sorry that we couldn't have helped to access to wi-fi satisfactorily. We're looking forward to seeing you again and to satisfy you next time. Thank you.

Thank you very much for staying at our hotel. We are very pleased that we could help you have a comfortable stay. We will continue to make efforts to improve our services to make your stay more comfortable. We look forward to seeing you again. Thank you for your comment.

いつも相鉄フレッサイン浜松町大門をご利用いただき、ありがとうございます。 料金は日々変動しておりますが、ご満足いただけたとのこと、大変嬉しく存じます。 タオルに関しましては、替えをご用意しておらず、申し訳ございません。 お手数ではございますが、フロントにお申し付けいただけましたら、タオルの追加も可能でございますので、次回ご利用の際はどうぞお気軽にお声掛けくださいませ。 自動チェックイン機につきましても、お客様にご不便をお掛けする点があり、申し訳ございません。 お客様からのお声をもとに、フロントスタッフでお手伝いをさせていただきながら、皆様にわかりやすくお使いいただけるよう努めて参ります。 この度は、お忙しい中、貴重なご意見をお寄せくださり誠にありがとうございます。 お客様のまたのご宿泊を、心よりお待ち申し上げております。 相鉄フレッサイン浜松町大門

Dear Mr./Ms. guest. I appreciate for your message and evaluation to our hotel. Our hotel is located on the street that is one from the main street, so the guests could stayed more quietly. Due to the structure of the atrium, the corridors of each floor are cold or hot. It's ventilated. It’s safer from prevent infection on the other hand. We could not have been improved of the structure. Thank you for your understanding. We will do our best to make you feel comfortable with your compliment. We're looking forward to seeing you again. Thank you. Receptionist: Yamada

Thank you so much for your review. We keep trying to improve our services and hope to serve you again sometime soon.

Thank you for staying at Sotetsu Fresa Inn Hamamatsucho-Daimon. We are sad to hear that you did not have the best experience at our hotel. We will definitely try to make it better so if you have another chance, we hope you will choose us again. Thank you. Sotetsu Fresa Inn Hamamatsucho-Daimon

Thank you very much. Hope you have a good trip in Tokyo.

Thank you for staying at Sotetsu Fresa Inn Hamamatsucho-Daimon. We are very pleased to read what you wrote. As you mentioned, we are located a few minutes walk away from both Daimon and Onarimon metro station, and about 7 minutes away from JR Hamamatsucho station. Also, there are many kinds of restaurants around here so that you can enjoy your favorite dishes. We are afraid that our room size is not big enough but we are trying to assure a comfortable stay for our guests by those free amenities, coffee and tea services. And of course, we will keep up and improve more. Thanks again for your favorable comments and we are grateful for taking the time to leave us this review. We hope to serve you again soon and look forward to it. Thank you so much. Sotetsu Fresa Inn Hamamatsucho-Daimon

Dear Alfee This time, thank you for your staying with us. Also, thank you for your kind review. We devote to serve better service continuously. We look forward to seeing you again. Thank you.

Dear customer, This is Sotetsu Fresa Inn Hamamatsucho Daimon Hotel. Thanks for your message and we will consider about your suggestion to the breakfast menu. Yours sincerely, Front Desk

Thank you for staying at Sotetsu Fresa Inn Hamamatsucho-Daimon. We are pleased to read what you wrote. As you mentioned, we are preparing some free amenities for our guests. We are very glad that you liked those items. If you have any plans to visit around here again, we hope you choose us. Thank you. Sotetsu Fresa Inn Hamamatsucho-Daimon

Thank you for staying at Sotetsu Fresa Inn Hamamatsucho-Daimon. We are very glad to hear that you had a great time during your stay. As you mentioned, we are located 15-minute walk away from Tokyo Tower, and of course, we keep our guests' luggage before check-in also after check-out. In regards of breakfast, we provide Japanese and Western style buffet from 6:30 to 9:30 so that our guests can enjoy their stay more. Once again, we thank you for your kind words and we look forward to serving you again.