expedia

Photo gallery

Featured Image
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Guest reviews

4.0/5 Very Good
520 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationUeno Park7 min walk
Popular LocationSensō-ji Temple2 min drive
Popular LocationAkihabara Electric Town8 min drive
AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

  • Room, 1 Semi-double Bed, Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Large Twin Bed
    More detailsRoom, 1 Semi-double Bed, Smoking
  • Room, 1 Semi-double Bed, Non Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Large Twin Bed
    More detailsRoom, 1 Semi-double Bed, Non Smoking
  • Twin Room, 2 Single Beds, Smoking

    Room amenities

    • 185 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, 2 Single Beds, Smoking
  • Twin Room, 2 Single Beds, Non Smoking

    Room amenities

    • 185 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, 2 Single Beds, Non Smoking

About this area

Tokyo

Located in Tokyo's Ueno neighborhood, Sutton Place Hotel Ueno is in the city center and near a metro station. La Qua Tokyo Dome City and KidZania Tokyo are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Akihabara Electric Town and LaLaport Toyosu Mall. Check out an event or a game at Tokyo Dome, and consider making time for Ueno Zoo, a top attraction not to be missed. Our guests appreciate the hotel's convenience to public transportation: Inaricho Station is 7 minutes by foot and Iriya Station is 11 minutes.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Ueno Park - 7 min walk
  • Sensō-ji Temple - 2 min drive
  • Tokyo Sky Tree - 4 min drive
  • Tokyo Dome - 5 min drive
  • Akihabara Electric Town - 8 min drive

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Narita Intl. Airport (NRT) - 47 min drive

Restaurants

  • Tamaya - 1 min walk
  • Wine Bar Aroma - 2 min walk
  • Yoshinoya - 3 min walk
  • Kin no Kura - 3 min walk
  • Fuji soba - 3 min walk

About this property

Sutton Place Hotel Ueno

3-star Tokyo hotel in Ueno, walk to Ueno Park
Dry cleaning, laundry facilities, and express check-in are available at this hotel. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and a vending machine. All 50 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, refrigerators, and premium bedding.
Sutton Place Hotel Ueno offers 50 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 24-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 24-inch flat-screen TV
  • Digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Staff at the property wear personal protective equipment and guests are provided with hand sanitizer

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sutton Place Ueno
Sutton Hotel Ueno
Sutton Place Hotel Ueno
Sutton Place Ueno
Sutton Place Ueno Hotel
Sutton Ueno
Sutton Ueno Hotel
Ueno Sutton Place
Ueno Sutton Place Hotel
Sutton Place Hotel Ueno Tokyo, Japan
Sutton Place Taito
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Sutton Place Hotel Ueno and receive a full refund?
Yes, Sutton Place Hotel Ueno offers free cancellation on select room rates, because flexibility matters! Please refer to Sutton Place Hotel Ueno cancellation policy on our site for more details about any exclusions or requirements.
Is Sutton Place Hotel Ueno pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sutton Place Hotel Ueno?
This property doesn't offer parking.
What time is check-in at Sutton Place Hotel Ueno?
Check-in is from 3 PM–midnight.
What time is check-out at Sutton Place Hotel Ueno?
Check-out is at noon.
Where is this hotel located?
Located in Ueno, this hotel is within a 10-minute walk of Ameya-Yokochō and Ueno Park. Tokyo National Museum and Ueno Zoo are also within 15 minutes. Inaricho Station is 7 minutes by foot and Keisei-Ueno Station is 9 minutes.

Guest reviews

Overall score and ratings for Sutton Place Hotel Ueno

4.0
Very Good
5 - Excellent
155
4 - Good
250
3 - Okay
90
2 - Mediocre
17
1 - Poor
8
4.3
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location , very convenience clean place and nice service

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service
Overall acceptable for its location

Location from Ueno Station was within walking distance. Very well maintain.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019