Ratings based on 579 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 九州

静かな落ち着いたホテル

Posted Jul 25, 2016
バーは雰囲気が良く、食事 がもう少し美味しいとすごしやすい。客室は過ごしやすくセキュリティーもシッカリしていて、ほどよい接客の距離感がとてもいい。
5 out of 5
by A verified traveler

Great hotel in good location

Posted Jul 9, 2016
Beautiful, quiet, friendly luxury hotel. Only downside is that the gym/pool is not allowed for children under 18. Hotel is in a walking distance to good spots in Akasaka, Roppongi, and Hanzomon.
5 out of 5
by A verified traveler from San Francisco CA

Absolutely beautiful hotel with impeccable service

Posted Jul 6, 2016
We were traveling with two families and 8 year old boys in Tokyo. The Capitol was a refreshing oasis for us. Wonderful food, architecture, ambiance and amenities. The hotel staff members were lovely in every respect. We will certainly return to the Capitol.
Comment from Hotel Management
Jul 11, 2016 by Michael, Hotel Management
Thank you very much for your stay with us and for your great comment to our hotel. Your comment will help us to try more to make our guests happy. We will be looking forward for your next stay with us and we hope that will be soon. Sincerely, Michael Miyauchi Duty Manager
5 out of 5
by A verified traveler

很不错的酒店~

Posted Jun 22, 2016
Pros: 酒店服务态度很好,地理位置也超棒!
酒店整体环境很不错,进门每个服务员的点头微笑令人印象深刻。酒店总体的感觉是很好的,干净,高档,很喜欢窗外的风景,设计感十足。唯一的缺点就是我入住的房间里洗手台的水龙头质量很差,轻轻一打开水就超级大,容易喷在身上,这是整个酒店令我最不解的地方,所有的一切都是完美的,可是劣质水龙头的存在却是不应该出现在这个五星级饭店的。
Comment from Hotel Management
Jul 12, 2016 by 客房负责人 宮内 立哉, Hotel Management
我们为水龙头出现故障进而打湿您衣服的事,深感歉意。 我们会检查所有的房间,不再发生这种失误! 再次请求您的原谅。 客房 负责人 宮内 立哉
5 out of 5
by A verified traveler

역과 아카사카가 가까우면서 매우 조용.

Posted Jun 22, 2016
동급 다른호텔과 비교하여, 야경이 좋고 다른 일본호텔보다 방이 넓음. 직원은 매우 친절.
Comment from Hotel Management
Jul 1, 2016 by Yuki, Hotel Management
이번에는 우리 호텔에 숙박을 하셔서 감사합니다. 우리 호텔은 옆에 신사가있고 국회 의사당 도 가까워서 조용한 환경을 가지고 있습니다 . 고객님이 더 좋은 시간을 보낼 수 있도록 스탭 일동 노력을 합니다. 또 일본에 오실땐 우리 호텔에 숙박을 하십시오. 직원 모두 기다리고 있습니다. 벨 캡틴 코바야시 유키
5 out of 5
by A verified traveler

Posted Jun 17, 2016
Nice design hotel , good breakfast. Good view room
Comment from Hotel Management
Jun 29, 2016 by Michael, Hotel Management
Thank you very much for your stay and for your good comments. For the good view you mentioned, we have our east side view to see the National Diet building, Imperial Palace, Tokyo skytree, and for the west side view, we have Hie Shrine, Shinjuku Skyline and the neon of the Akasaka dining area. We believe both views are good, so please try the other side next time. We will be looking forward to welcome you again soon. Sincerely, Michael Miyauchi Duty Manager
5 out of 5
by A verified traveler from カリフォルニア州

全てが洗練されたホテル

Posted Jun 12, 2016
Pros: アメニティの充実度
Location: 同じ建物内にコンビニがあるので必要なものは直ぐに買いに行ける。 東京駅や銀座から近いため、買い物や観光に最適。
フロント、エレベータ、室内全てにおいて清潔さが維持されており、快適に過ごせるホテル。 東京観光の要所へのアクセスが非常に良好なため、買い物をして一度荷物をおきに来ることのできる立地条件も良い。 何よりも客層が静かなのが快適さを向上してくれる。
Comment from Hotel Management
Jun 17, 2016 by 宮内 立哉, Hotel Management
この度はご宿泊ありがとうございました。また良いコメントも頂戴し、スタッフ一同喜んでおります。 今後もさらにお客様の皆様に快適にお過ごしいただけるよう、さらに努力をしてまいります。 またのお越しをお待ちもうしあげております。 客室マネジャー 宮内 立哉
5 out of 5
by A verified traveler

Excellent, centrally located hotel.

Posted May 30, 2016
We stayed here during our vacation stay in Tokyo. The hotel clearly caters to business travelers but was fine for non-business travelers as well. The hotel sits right on top of a subway station with multiple lines so you don't even need to leave the building to get to virtually anywhere in Tokyo. Very friendly staff and immaculate facilities. Highly recommended!
Comment from Hotel Management
Jun 6, 2016 by Michael, Hotel Management
Thank you very much for your stay with us at The Capitol Hotel Tokyu and thank you for your review to our hotel. We are happy to see that you have enjoyed your stay with us. It is true that we have many business travelers since our opening in 2010, although we see an increase of leisure travelers recently, and we are expecting more and more leisure travelers in the near future. We would like to be a hotel which also the leisure travelers feels comfortable. Any suggestions are welcome. We will be looking forward for your next stay with us soon. Sincerely, Michael Miyauchi Duty Manager
4 out of 5
by A verified traveler

Posted May 29, 2016
It's nice hotel next time if I come to Japan I will stay again
Comment from Hotel Management
Jun 5, 2016 by Michael, Hotel Management
Thank you very much for your stay with us at The Capitol Hotel Tokyu. We are glad to hear that you have enjoyed your stay with us. We will be looking forward for your next stay soon. Sincerely, Michael Miyauchi Duty Manager
5 out of 5
by A verified traveler from Sydney

Very comfortable and well run luxury hotel.

Posted May 20, 2016
Pros: Well fitted out and very clean rooms. Reasonably priced for luxury Tokyo hotel.
Location: Quiet area but very short travel time to all of the Tokyo action and sights. Subway underneath the hotel.
Really comfortable hotel. Helpful staff. Easy to get on to the subway and short travel time to almost every point of interest in Tokyo. Located in Diet area so not a lot of action near the hotel - but that can be good in a city as lively as Tokyo!
Comment from Hotel Management
May 30, 2016 by Michael, Hotel Management
Dear Justin, Thank you very much for your stay with us and we are happy to see that you have enjoyed your stay with us. We will be looking forward to welcome to welcome you again soon. Sincerely, Michael Miyauchi Duty Manager