Ratings based on 340 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from california
Nice hotel and great location!Posted Oct 2, 2015
We stayed at the peninsula fir 6 night two rooms. Great hotel with perfect facility. Food is good at the hotel. Concierge busy but helpful. Resturant recommendations by the concierge were ok...mostly expensive restaurants with avrage food check online where you are going. Make reservations for park view rooms, our first room was a city view with no privacy when u open the curtains there are offic buildings with people working. We had to pay extra to have a better view. Location of the hotel is excellent and convenient...close to Ginza and the imperial palace and a breathtaking beautiful park. I enjoyed walking there many times during our stay. Most of the resturants around the hotel are good. Overall very nice experience.
for Everyoneby A verified traveler from 長野県
皇居をみながらプールを利用できるPosted Sep 23, 2015
for Everyoneby A verified traveler
Perfect stayPosted Sep 15, 2015
Classy, elegant hotel with all requisite luxury comforts in a perfect location. Staff was respectfully attentive and knowledgable on a wide variety of topics. We could not have navigated the city as efficiently (or successfully) without them. The concierge had excellent restaurant suggestions every night either within Ginza or further across the city, at our request. Possibly not the "authentic" Japanese hotel experience, but would highly recommend this hotel to anyone staying in the city.
for Everyoneby A verified traveler from Tokyo
Best location for Tokyo experience.Posted Sep 7, 2015
We we're upgraded to Executive Suite and the experience was over the top. If anyone is planning a trip to Tokyo, I highly recommend this hotel among others.
by A verified traveler
Posted Aug 30, 2015
Bad ! We got a handicap room. Very hesitate to visit again
for Everyoneby A verified traveler from 横浜
有楽町近くの高級シティホテルPosted Aug 27, 2015
綺麗。豪華絢爛。しかしいささか高級すぎたかな・・・・ 貧乏人には高級すぎたような気がします。 次はもう少しお安いホテルにしようかと・・・・ けど、本当に本当にいいホテルです！！！
for Everyoneby A verified traveler from Hong Kong
Nice and comfortable room. Very friendly staffPosted Aug 17, 2015
Hotel staff were all very helpful and friendly, from the front desk to the doorman.They genuinely make all their best efforts to make your stay as much comfortable as possible. Communication was never a problem as all of them speak very good English. Room was very nice, and very relaxing, location is very convenient next to metro and close to the shopping area of Ginza. I would definitely stay again here in my next trip in Tokyo.
for Everyoneby A verified traveler from 東京
全てが最高です。Posted Aug 12, 2015
for Everyoneby A verified traveler from Singapore
Exceptional service and excellent locationPosted Aug 12, 2015
Pros: Service, location and room comfort were all excellent.
Cons: No Japanese breakfast option and breakfast very expensive.
Location: Location is excellent, right next to Ginza, the Imperial Palace and 5 mins walk to subway station.
Service staff could not be any more polite, attentive and helpful. Location is excellent, right next to Ginza, the Imperial Palace and 5 mins walk to subway station. Room was very comfortable with very cool touches like hotel radio in the bathroom, automatic window shutters and mood light setting for the lights. Only complaint was the breakfast which was very expensive and no option for Japanese breakfast.
for Everyoneby A verified traveler from 静岡県
何度も泊まりたいホテルPosted Aug 11, 2015
Location: ショッピングやレストランも歩いて行ける範囲で、とても便利です。 皇居もすぐ近いので、お散歩にも最高です。
全てのスタッフの対応が、迅速、丁寧で、こちらが恐縮してしまうほど。 ジムでは、ウエア、シューズ、靴下も無料でレンタルできた上、それらがPUMAで揃っていて、とてもおしゃれでした。 7歳の姪も一緒に泊まりましたが、子供用のクマの絵が付いたスリッパ（持ち帰り可）、バスローブ、また、おやつとジュースも用意されていて、姪も大喜びでした。 1泊2日と短い滞在でしたが、とても心地よく、また何度も利用したいと思ったホテルでした。