Ratings based on 387 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice and pleasant place to stay!

Posted May 5, 2017
Staff is extremely courteous and helpful. Room is clean , comfortable, and tastefully decorated. I really enjoyed the Japanese garden. Executive lounge is very nice, food selection is a bit limited. Overall very happy and would be back for sure next time.
5 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Excellent location near train and restaurants. Excellent breakfast 5 star luxury feeling
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Excellent!

Posted Apr 22, 2017
Pros: Spacious Room
Cons: Ice machine can be provided on each floor
Location: Very close to Shinagawa Station. Wonderful place for shopping and very convenient to take a train to different locations.
Good location and service. The room was spacious, clean and tidy.
5 out of 5
by Joy

This traveler left a rating score only Posted Apr 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location. Close to Trasport

Posted Apr 16, 2017
Upgraded room. Good view of Sakura gardens. Very good service. Reasonable price.
5 out of 5
by A verified traveler

Posted Apr 14, 2017 on Hotels
Bang opposite Shinagawa Train Station with easy access to all the other areas of Tokyo. Hotel is a beautiful property on the grounds of an Old Princely Estate.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny ny

Posted Mar 24, 2017
Everything is great ! Perfect location, and close to the train station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super helpful staff at stylish hotel

Posted Mar 16, 2017
Pros: The room was spacious for being in the middle of Tokyo.
Attentive and super fast service. Inter-connect 3 related Prince hotels through a beautiful Japanese garden, a small temple.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful interior with Japanese Garden

Posted Mar 12, 2017
Very comfortable hotel to stay. Makes you feel luxury. Limousine bus stops to this hotel. Convenient location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2017 on Hotels