Ratings based on 410 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Okinawa, Jp

Perfect Location

Posted Dec 31, 2017
Beautiful hotel with excellent staff and location. The food inside the hotel is very expensive but there are plenty of food choices around the hotel. It is also located very close to the train station and direct to as to and from Haneda and Narita Airports. Be prepared to pay Japanese tax of 200 yen per night upon checking out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Pros: Location, modern and clean facility, onsen, very helpful staff.
Great location less than one block from train/subway station. Park surrounds the hotel and is very pleasing. Facility is modern and very clean, onsen was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Oct 9, 2017
This Prince Hotel is convenient to public transportation, restaurants, and shopping. The staff are excellent and the facilities are very nice. There are many Prince hotels in the area, and this is a nice one.
5 out of 5
Recommended
for Everyone
by A verified traveler from epsom

Convenient location between airport and central

Posted Sep 17, 2017
Great experience from concierge , reception , facilities and bedroom.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Australia

Accessible Hotel close to Shinagawa Station

Posted Aug 9, 2017
Pros: Good service. Great location. High standard of decor comfortable rooms.
Cons: I think it is fine just as it is
Location: Central location with good transport access to everywhere in Tokyo and fast links to Narita and Haneda airports.
We have stayed here many times and usually get upgraded. This time was different as not only were we upgraded but we were also given access to The Executive Lounge. This provides a full breakfast in the mornings and snacks at other times and high quality drinks later in the evening. The large internal Sakura Garden is the major feature of this Hotel.
5 out of 5
by DrCharles

One of my favorite hotels

Posted Aug 5, 2017 on Hotels
The kindness and over-the-top helpfulness of the hotel stff is greatly appreciated. Awesome experience in a beautiful hotel.
5 out of 5
by Sanae

This traveler left a rating score only Posted Jun 27, 2017 on Hotels
5 out of 5
by STEPHANIE

the prince

Posted May 27, 2017 on Hotels
Great stay in a business district of Tokyo. Pros: -Very big rooms and a big bed, especially for tokyo standards -Free wi-fi -Great views -hotel is tucked away off of a big city street so it was peaceful -subway is very close -free massage chair -clean hotel Cons: -the bathroom looked a little dated, but was clean and nice -staff didn't speak a lot of english -rooms are big but no frills -hotel is very big and a bit soul-less. There's many towers. - hotel gym cost money to use
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice and pleasant place to stay!

Posted May 5, 2017
Staff is extremely courteous and helpful. Room is clean , comfortable, and tastefully decorated. I really enjoyed the Japanese garden. Executive lounge is very nice, food selection is a bit limited. Overall very happy and would be back for sure next time.
5 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Excellent location near train and restaurants. Excellent breakfast 5 star luxury feeling