Ratings based on 306 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jun 19, 2016
Beautiful garden, excellent spa facilities, large and well appointed room
4 out of 5
by A verified traveler from 静岡

立地条件が良く便利で快適。

Posted May 25, 2016
品川駅から近くどこへ行くのも便利。 使用しなかったがエクスペディア特典でウェルカムドリンク券をもらった。時間があれば嬉しい特典。 お風呂の温度調節が熱い方がそれ以上いかなくなっていて、お湯が冷めるとなかなか熱くできず温かくなるまで時間がかかった。 アメニティも良く後はとても快適。
4 out of 5
by A verified traveler from CDMX

visitar los jardines alrededor.

Posted May 7, 2016
Pros: los jardines
El hotel esta bien aunque no muy bien ubiado en cuanto a atractivos turisticos de Tokio. Tiene cerca la estacion Shinagawa lo cual ayuda, por que es una estacion que se conecta facilmente con el resto de la ciudad. Les recomiendo no dejar de ver los jardines alrededor del hotel. Muy lindos.
5 out of 5
by A verified traveler

Clean and convenient

Posted May 4, 2016
Pros: Convenience and quality
Cons: None
Close to one of the most convenient train stations in Tokyo, nice interiors, and great staff
5 out of 5
by A verified traveler

좋은 호텔입니다.^^

Posted Apr 17, 2016
Pros: 시설부분이 좋았습니다.
Location: 역과 위치가 가까워 좋다.
아늑하고 좋은 호텔입니다.^^ 시설도 깨끗하고 고급스럽습니다. 시간이 없어서 사우나시설과 운동시설을 이용하지 못했습니다. 다른것은 모두 좋았습니다. 식사장소가 호텔내에는 한곳뿐이었는데 현재 같은 그룹으로 되어 있는 다른 호텔내 식사가 가능하도록 되어 있었습니다.(그런데 거기서 식사를 하면 room charsing이 되지 않는 것 같았습니다.-이용은 안해 봤는데 익스피디아에서 이러한 내용을 명확히 기재해 주셨으면 좋겠습니다.) 특히 door man (여기는 아주 어린 여자분이셨는데 너무도 친절하였습니다^^)
5 out of 5
by A verified traveler

Beautiful hotel with gorgeous garden

Posted Apr 17, 2016
Nice comfortable rooms,rather large rooms They have a gorgeous garden Close to Shinagawa station Impeccable service
4 out of 5
by Frank

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
5 out of 5
by A verified traveler

Nice location and big room

Posted Apr 6, 2016
Nice location, big and clean room, beautiful gardens
4 out of 5
by YU WING YAN

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by Hobeen

This traveler left a rating score only Posted Feb 14, 2016 on Hotels