Ratings based on 140 Verified Reviews

3.5 out of 5
69% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not a hotel for the single female traveller

Posted May 25, 2017
Pros: The staff were polite
Cons: Better English
Location: I didn't stay long enough to find out
I must start by saying that I was confused between this hotel and the Toyoko Inn ,which is in a better location and caters to a more mixed group than this hotel. It caters for the business man and friends and the walls are thin! I booked for 12 nights but in the end left after 2. The staff were friendly but spoke little to no English,but I doubt they have had much experience there. Although right next door to a station it is on one of the more obscure lines.
4 out of 5
by A verified traveler

Convenient hotel

Posted Jan 11, 2017 on Hotels
Basic hotel but perfect public transport access. Room space was tight but value for money in Tokyo.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you very much for choosing Tokyoinn. Also, thank you very much for your comment. We are very happy to receive your feedback. As you say, our hotel is located next to Magome station exit A3. It takes only less than 30 seconds to reach our hotel. We hope you enjoyed staying here. If you have an opportunity to visit Japan again, plase stay at Tokyoinn. We are looking forward to seeing you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Near train statuon

Posted Sep 15, 2016
It is a fine hotel if a bit dated and in need of a refit. Comfortable enough
Comment from Hotel Management
Sep 21, 2016 by Tokyo-inn, Hotel Management
Thank you very much for choosing Tokyoinn. Also, thank you very much for your comment during your busy schedule. We hope you had a good time during your stay. We are looking forward to seeing you again.
5 out of 5
by Thananuj from Thailand

worth the money.

Posted Apr 11, 2016 on Hotels
The hotel is located on the nice area of Tokyo, easy to take the subway.The condition of the room is big and clean. Staff are friendly and helpful.
Comment from Hotel Management
Apr 26, 2016
Thank you very much for staying at Tokyo-inn. Also thank you very much for your comment. We're very pleased to hear that you're feedback. If you have an opportunity to visit Japan again, please select our hotel. We hope to see you again soon. Thank you very much
2 out of 5
by A verified traveler

Not near the airport.

Posted Nov 6, 2015
For some reason, this is showing up as near the Haneda airport. It is not. While it is very close to a train station, so that you won't have to drag your luggage too far, it doesn't have a lot of anything near. Which means that you will struggle to find anything to eat except the curry house next door (Good if you like curry, not so much if you want to find something else). The taxi ride to the airport was nearly the same amount as from the airport to the hotels in Shinjuku. While I can't say what the other Tokyo Inns are like, this one is equivalent to a motel 6 or 8 in the states.
Comment from Hotel Management
Apr 20, 2016 by Tokyo-inn, Hotel Management
Thank you very much for staying at Tokyo-inn. Also, thank you very much for your comment. We hope you enjoyed your meal at Cocos restaurant. If you have an opportunity to visit Japan again, we hope tp see you again. Thank you very much.
2 out of 5
by Bernadette from Bomaderry, NSW Australia

Posted Oct 12, 2015 on Hotels
room very small for westerners who are tall. My husband could not close the bathroom door and sit on the toilet at the same time. The bed had 3 walls around it, so uncomfortable for tall people to sleep in. No English cable (other hotels had BBCTV at least). Breakfast was great and very close to the subway
Comment from Hotel Management
Apr 27, 2016 by Tokyo inn, Hotel Management
Thank you very much for staying at Tokyo-inn. Also thank you very much for your comment. We are very sorry to cause you trouble. We hope to see you again soon.
3 out of 5
by Soo Horng from Singapore

Air con gets turned off

Posted Sep 19, 2015 on Hotels
Had a 8 days stay in Tokyo Inn. Hotel is overall ok. Only issue is that the air conditioning will be turned off around midnight and around 10am in the morning. This happened for 3 nights. When we called the front desk, we were told that maintenance is going on. The disruption will last 10 - 20 minutes each time.
Comment from Hotel Management
Apr 26, 2016
Thank you very much for staying at Tokyo-inn. Also, thank you very much for your comment. We wish that you had a good time in Japan. We are very sorry to cause you trouble about air conditioning. We hope to see you again soon. Thank you very much.
4 out of 5
by A verified traveler from Hong Kong

Next to the station, distance from city center

Posted Sep 4, 2015
Pros: Right next to the subway station exit.
The hotel is a bit far from the city center. Additional 20 minutes subway ride is needed to reach major tourist areas and railway interchanges. However this is the cheapest hotel which is next to a subway station. Great one if you'll use the subway pass. Convenient location, right next to the subway station exit. Comfortable community and convenience store nearby. Typical hotel at Tokyo. Not many additional facilities, however, the hotel is tidy and clean overall. A great deal and comfort stay at Tokyo!
Comment from Hotel Management
Apr 27, 2016 by Tokyo-inn, Hotel Management
Thank you very much for staying at Tokyo-inn. Also thank you very much for your comment. If you have an opportunity to visit Japan, we hope to see you again. Thank you very much.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Reasonable hotel, a bit out of the way

Posted Jun 17, 2015
This hotel is a neat little hotel with pleasant staff and clean reasonable accommodations as far as Tokyo standards go. The facilities are basic with smaller sized rooms that is typical of Tokyo. The main drawback is that it is a bit further out. Best to get there through the subway to the megome station and up the lift which is next door to the hotel entrance. You may have to change from JR to subway and sometimes need to change on the subway line. I didn't get time to explore the local area as we were only there for a short period.
Comment from Hotel Management
Apr 20, 2016 by Tokyo-inn, Hotel Management
Thank you very much for staying at Tokyo-inn. Also, thank you very much for your comment. We hope you enjoyed your stay while you're in Tokyo. We hope to see you again soon.
5 out of 5
by A verified traveler

Thin walls but great location

Posted Jun 10, 2015 on Hotels
The walls are a little thin (You can hear other guests enjoying themselves) but the staff was very kind and the hotel is very conveniently located near a subway station. The beds are hard and the rooms small compared to an American hotel but it did the job and I enjoyed my time there.
Comment from Hotel Management
Apr 30, 2016 by Tokyo inn, Hotel Management
Thank you very much for staying at Tokyo-inn. Also, thak you very much for your comment. We are very sorry to cause you trouble during your stay. Thank you very much for your high reputation for our staff. We really appreciate it. We really hope to see you again soon. Thank you very much