Posted Oct 19, 2016
The fan in the bathroom was so loud and annoying, If the light was on, the fan was on, they were wired to same switch. My hair dryer wouldn't work, I reported it to front desk. They sent someone to check on it, a lady who determined that indeed it was not not working, she left and told me someone would come to replace it. A man came to check it next and when the dryer turned on , he told me all you have to do is push this button, which says ON, I informed him that I could read and knew how to use a hair dryer. The dryer cut off, like I to,d them it did, he then says, ok it's broken , I need to go get a new one, which he did. In the mean time, all this has taken about 35 minutes, by the time a new dryer was installed, it had taken 1 hour and 22 minutes, and I had an appointment that I arrived late to. The next morning when I awoke, none of my lamps would work, I didn't want to bother and call, because I didn't want to be delayed, I got dressed by the light from bathroom with the train sounding fan, and with the light eminating from the television.
Comment from Hotel Management
Oct 27, 2016 by GRM, Hotel Management
Dear RosaLinda ,
It is sad that you were displeased with your experience following your visit here a tour hotel. Your satisfaction is very important to us, please do not hesitate to call our front desk for your concern on your next visit. Someone from the team will attend to you immediately.