Very comfortable accessible room
Posted Aug 30, 2016
I didn't notice that our room was considered accessible when I reserved - we didn't choose it out of need. I haven't seen many reviews of accessible rooms though so I thought it would be good to offer a review.
The room was very comfortable and well-kept, and there were no unusual stains or odors. There was plenty of space everywhere in the suite - it would be easy to use assistive devices and there was plenty of space for a caregiver to work. The bathroom had a tub-sized roll-in shower which worked well.
Our room was on the first floor and close to a side entrance with parking just outside, and had a door joining the next room. I understand this hotel has accessible rooms on other floors as well. I only explored the first floor, but the halls, lobby/sitting area, and breakfast room all had plenty of room for navigation with a wheelchair. I'm not sure if the indoor pool/hot tub were accessible, and the laundry facility was not useable by somebody who cannot stand.
The hotel staff were responsive and pleasant.
Everything functioned well. The only reasons I didn't consider this a five-star room had to do with incidental things: the bathroom light wasn't centered on the wall, the sink faucet was worn, some of the grout was stained, a renovation or repair was done sloppily. But everything worked correctly and we enjoyed our stay.