Dear Candace, Thank you for your review about Extended Stay America. We are pleased you had a pleasant visit and enjoyed your trip at a good price. However, we apologize for any inconvenience caused during your time with us. Our housekeeping team has been informed about your remarks, and they are attending to the issue on a priority basis. Please be our guest next time you wish to be around the area, and we hope to make your stay memorable.Sincerely,Hotel Management

Dear Raymond, We apologize for the inconvenience you encountered upon arrival and for any miscommunication regarding your room reservation. Allow us to check what went wrong, and we always welcome feedback that may help make future guests' stay more comfortable. Please feel free to connect for further assistance, and consider giving us the opportunity to make it up to you on another visit.Sincerely,Hotel Management

Dear William, It was a pleasure hosting your visit. We appreciate you mentioning our staff and that you enjoyed your time here. Thank you for your valuable feedback; we hope to serve you again at Extended Stay America the next time you are in the area.Sincerely,Hotel Management

Dear Dezmond, Thank you for providing feedback on your recent stay with us. We are committed to offering our guests a comfortable and enjoyable experience, so we're delighted you had a pleasant stay. It was our pleasure to host you, and we hope to welcome you back again soon.Sincerely,Hotel Management

Dear Kenneth, Thank you for choosing Extended Stay America! We're delighted to hear you had a great stay. Regarding the concerns you raised, we take this matter seriously and will address it accordingly. Thank you for bringing this to our attention, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Valerie, Thank you for choosing Extended Stay America for your recent stay. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We would be delighted to accommodate you again and hope you will visit us soon.Sincerely,Hotel Management

Dear Guest, Thank you for acknowledging our super-friendly and helpful staff during your stay. We appreciate your feedback regarding the towels' condition and the bed's comfort. Please accept our apologies for any inconvenience you experienced. Your comments are valuable, and we will use them to enhance our services. We understand the importance of a good night's rest and will explore options for upgrades to ensure a more comfortable experience for our guests. We hope to welcome you back for an improved stay.Sincerely,Hotel Management

Dear Sharrese, Thank you for taking the time to share about your stay at Extended Stay America. We are pleased you enjoyed our clean, spacious room and exceptional hospitality. It is always nice to receive positive comments from our guests. We hope to have another chance to welcome you on a future visit; we wish you all the best with your travels.Sincerely,Hotel Management

Dear Holly Lynn, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management

Dear Penny, Thank you for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you comfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management

Dear Mary, Thank you for being our guest at Extended Stay America. Although you had a good stay and were pleased with our location and friendly staff, but we are sorry for the disappointment with the breakfast choices not meeting your taste and will share your remarks with the Brand Leaders to improve it. We look forward to your next stay with a better experience. Sincerely,Hotel Management

Dear Michael, It is lovely to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you found our rooms to be a relaxing retreat. We have noted your feedback about our breakfast and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back shortly!Sincerely,Hotel Management

Dear Bret, Thank you for choosing to stay with us and for your feedback about the condition of the hotel. We are having similar discussions and have shared your feedback with the appropriate individuals in our organization. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. Sincerely,Hotel Management

Dear Guest, Thank you for being our guest and reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable, the location convenient, and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We have noted your feedback regarding the need to update some areas of our hotel and the limited option for breakfast. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Jennifer, Thank you for sharing your feedback and letting us know that your stay was pleasant, if not perfect. We apologize for the maintenance issue you experienced with the air conditioner and the shower. Thank you for bringing this to our attention. We will address this issue with the maintenance team to carry out their work diligently while inspecting the rooms. We appreciate your kind remarks about our spacious rooms. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Dear Dennis, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We value your feedback and greatly appreciate your patience. Your concerns have been shared with the proper individuals, and we are grateful for the input. We hope you will consider staying with us again, as we welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Management

Dear Rocky, It was a pleasure to read your fantastic review about the city trip; you also felt happy about your time spent here with our courteous team. We aim to provide excellent hospitality; your compliments for easy check-in and being pet friendly are appreciated. However, we are sorry you were disappointed with not having an ice machine, as we provide ice trays with a full fridge. On behalf of everyone at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management

Dear Ron, Thank you for selecting us. We are happy you had a pleasant stay. However, we are sorry for the inconvenience caused in your suite. It is sad to know that you were unaware of the kitchenware policy, which says that dishes of your suite are kept at the front desk to ensure cleanliness. Our team will deliver them to you as requested. Our front desk team is always available to help you and make your time with us comfortable. We hope you will allow us to deliver the experience you should always expect from our hotel. Sincerely,Hotel Management

Dear Stephanie, Thank you for your recent stay and for taking the time to leave a review. We aim to ensure every guest has a comfortable and revitalizing remain with us. We sincerely apologize for any disappointment you may have experienced during your visit and hope you will accept our apology. Please know our front desk associates are always available to help make you comfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management

Dear Kevin, Thank you for posting a review for other travelers to know what makes us an excellent choice when visiting the city! It's nice knowing you enjoyed your time, and we are happy you were impressed with your clean and spacious room. However, we have noted your observation. It was a pleasure hosting your visit to Extended Stay America, and we look forward to your return! Sincerely,Hotel Management