Ratings based on 197 Verified Reviews

3.8 out of 5
61% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Estimado cliente muchas gracias por ofrecernos su excelente valoración. Reciba un cordial saludo.
2 out of 5
by A verified traveler from P

Wouldn't recommend

Posted Dec 27, 2016
My children couldn't use indoor pool. First room was noisy with only two outlets. Heat didn't work in second room. Staff was unhelpful and lacked efficient communication skills. Breakfast was lacking and expensive.
Comment from Hotel Management
Apr 28, 2017 by Director, Hotel Management
We are very sorry about the fact that the feeling with our staff hadn't been good
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Estimado cliente, gracias por dejarnos tan excelente valoración sobre nuestro hotel. Reciba un cordial saludo
4 out of 5
by A verified traveler

Nice and affordable

Posted Oct 11, 2016 on Hotels
It was pleasant. They were very busy at the front desk and could have used more staff to help check in guests.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, Sorry timeout. Thank you for your comment
4 out of 5
by A verified traveler from Cincinnati

Hot days in Spain

Posted Sep 8, 2016 on Hotels
Enjoyed a Spa Day and Lounging napping in the afternoons at the Pool
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Thank you, appreciate your feedback!
3 out of 5
by Chris from South Shields

Beautiful Toledo,tired hotel..

Posted Aug 14, 2016 on Hotels
Ok for a visit to Toledo, 2 nights max,needs a good revamp as very tired building.. Pool ok,excellent for parking.. You need to research how to get into Toledo as its a fair distance,although think a bus operates..
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Customer, thank you for giving us your opinion
3 out of 5
by A verified traveler from california

Not centrally located

Posted Jul 3, 2016 on Orbitz
Pros: Free parking
Cons: Cold water
Location: Within 7 minutes to Toledo
Would of liked it to be in Toledo you can take buss or taxi or drive not to far.
Comment from Hotel Management
by Director, Hotel Management
Thank you very much for your comment
3 out of 5
by A verified traveler

Far away from Old Town

Posted Oct 28, 2015
Staff was rude and ignored us. Beds were extremely hard, and the hotel was far from Trains, bus station, and Old Town. Taxis were required to get anywhere. Would not recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Location: Toledo was beautiful and filled with history. The outdoor cafes were delightful and reasonable.
I enjoyed the breakfast buffet, the pool, the view. It was an ideal place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Nice outdoor pool

Posted Aug 25, 2015
A bit old school hotel outside of Toledo (you will need to drive and park to visit the town). Big bathroom for family rooms but bedrooms are quite small. Nice outdoor swimming pool with free towels. Didn't try the breakfast though.