Ratings based on 276 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Clean, quiet, good firm bedding. Staff helpful and available. About .3 km very uphill walk to major sites and to restaurants. Be advised. Breakfast offered ; it's not expensive but not very good either. Room small and could use drawers or shelves for one's effects. But alas no room to install them.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very quiet. lovely surroundings

Posted Oct 3, 2016
Location: Close to everything and easily accessible with underground parking for a fee
Lovely overnight stay in a quaint hotel. Breakfast was good and the surrounding were lovely
Comment from Hotel Management
Oct 3, 2016 by Lola Sanchez. Manager Hotel Casona de la Reyna, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully.
4 out of 5
Recommended
for Families
by A verified traveler

Friendly and convenient

Posted Aug 10, 2016 on Orbitz
Pros: Friendly, convenient and roomy
Location: The town is small so you can easily walk to the major attractions
The staff was very friendly and helpful. the hotel was nice close to the Jewish neighborhood but not inside the downtown so it was easy to drive around and leave car there. The room was big and clean and had a nice view over the river. We really liked it.
Comment from Hotel Management
Aug 17, 2016 by Manager Hotel Casona de la Reyna, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez.
5 out of 5
by Diego from Rockledge, FL

A Great, Little Place

Posted Jul 19, 2016 on Hotels
Checking in was the easiest process ever and the staff very welcoming and accommodating to one's needs. For the price paid for this room, it was very surprising to enjoy this place.
Comment from Hotel Management
Jul 22, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
4 out of 5
by Roger from newport

Good for car drivers

Posted May 18, 2016 on Hotels
Great location for seeing thr sites of Toledo if you are self driving. Not in the centre but near enough for easy access. Underground car park a bonus (charges apply). A bus goes from outside the hotel to the centre every 30 minutes if the hills become too much! Breakfast pretty good, not 5 star but its not a 5 star hotel. Overall good value
Comment from Hotel Management
May 23, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich, UK

Nice quiet hotel with friendly staff

Posted May 3, 2016
WE booked two single rooms. Both actually had large comfortable doubles. The bathroom was adequate and had the benefit of a bidet. It is an uphill walk to the town to the rear of the hotel, but it's downhill after food and wine so that's ok. Close to the pretty old Jewish Quarter and overlooking the river, this was a very comfortable and quiet three night stay. The breakfast was plentiful and varied.
Comment from Hotel Management
May 4, 2016 by directora general, Hotel Management
Dear customer, Thank you for your review. Your comments are very important for us because they help us to improve our services. We hope you consider visiting us if you come back to Toledo in the future. Best regards. Lola Sanchez. Manager Hotel Casona de la Reyna
5 out of 5
by A verified traveler

Posted May 2, 2016 on Hotels
Comment from Hotel Management
May 10, 2016 by Lola Sanchez Directora, Hotel Management
Estimado cliente, Gracias por elegir nuestro hotel y por tomarse unos minutos para valorarlo. Nos alegra su grata valoración. Nos encantaría volver a recibirles de nuevo si regresan a Toledo. Reciba un cordial saludo. Lola Sánchez. Directora General. Hotel Casona de la Reyna
4 out of 5
by John from Plymouth, U.K.

Charming town, a great surprise.

Posted Apr 28, 2016 on Hotels
Very helpful and charming receptionist. There was no aircon dictionary available so the room felt a bit hot.
Comment from Hotel Management
May 3, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
5 out of 5
by A verified traveler

A Quaint Old Town

Posted Apr 19, 2016 on Hotels
The room was an adorable old fashioned cute room which my family loved. It was a short but difficult walk to town. The town was an adorable smaller town. It was difficult to find restaurants open for an early dinner. The church was awesome.
Comment from Hotel Management
Jun 25, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna
3 out of 5
by Jana

Posted Mar 29, 2016 on Hotels
Small but clean and comfortable hotel. On the outer rim of the town, but that's ok because Toledo is totally walkable. Rooms are dated but can't beat them for the price.
Comment from Hotel Management
Mar 31, 2016 by Lola Sanchez Directora, Hotel Management
Dear customer, Thank you for your review. Your comments are very important for us because they help us to improve our services. We hope you consider visiting us if you come back to Toledo in the future. Best regards. Lola Sanchez. Manager Hotel Casona de la Reyna