- Disliked: Staff & service, property conditions & facilities
Thanks for spoiling New Years Eve
Back this hotel for New Years Eve break with the family in two rooms. On arrival the hotel seemed pretty quiet and empty upon asking what facilities were open we were told nothing, no bar, no food or Restaurant and only one member of staff on duty for the whole night! So we had to go to local garage forecourt and buy snacks for our New Years Eve dinner with the family - great!! We had no prior warning of this and it completely spoilt our New Years Eve. There is no excuse for no communication in this day and age!