Ratings based on 382 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

Very good experience . Helpful staff, nice restaur

Posted Oct 21, 2017
Pros: Nice rooms, very thoughtful design of bathrooms for senior citizens, parking facility
Cons: Nothing in particular
Location: Shopping, eating,strolling to get a feel of the place
Close to all....cafes, shopping, cathedral . We were there only for one night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and lcation

Posted Oct 8, 2017
The Hotel was so quaint and in a great location to walk to town. The breakfast was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Terrific location.

Posted Sep 29, 2017
We have stayed here before. It is a good hotel and a wonderful location for tourists.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel in the old part of Toledo.

Posted Sep 22, 2017
Pros: Well located, friendly staff, good but not expensive restaurant, excellent breakfast, well managed parking.
Cons: Mattresses should be better quality and softer.
Location: Good base for seeing the cathedral which is spectacular. Relatively easy walking to explore the old town.
My satnav took us straight to the hotel, and we were greeted by a very friendly gentleman. We were early, and our room was not ready, but we were given a map, and excellent directions to the centre of the old town. Parking was excellent. At the back of the hotel, underground with allocated spaces, and a lift to all hotel floors. The reception area is clean, well decorated, with comfortable seating. Our room was clean and the bed, while firm, was comfortable. All linen was good quality, and bathroom toiletries were of acceptable standard. Pillows were very good. Room lighting was good. A safe, fridge mini bar, and hair dryer are provided. The hotel has a very good restaurant, and breakfast was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Big room, modernized hotel, nice lobby. Got lucky with parking, which can be difficult.
Comment from Hotel Management
Sep 18, 2017 by Cristina, Hotel Management
Thanks!!
4 out of 5
Recommended
for Everyone
by A verified traveler from australia.

Hotel in old city.

Posted Aug 31, 2017
Staff were pleasant but when we asked about a Hop on bus, girl did not know of one . So...after a lot of walking up steep little streets, we saw one across the river . Toledo does have a hop on bus if you are going to Toledo!!! Toledo is VERY hilly and the streets are a workout...so bus is a good way to see Toledo .
Comment from Hotel Management
Sep 4, 2017 by Comercial, Hotel Management
Thanks for your reviews. Just let you know the bus goes only outside the city it is not going inside the city, in Toledo if you want to visit the city center you must walk and we think is the best way to see the town and our hotel has an excellent location to do that. We look forward to welcoming you again.
5 out of 5
by Rita

Wonderful hotel with exceptional service

Posted Jul 21, 2017 on Hotels
The front desk staff at this hotel was exceptional. I would definitely recommend this hotel.
Comment from Hotel Management
Jul 27, 2017
Thank you for your feedback ... it makes us feel good and helps us to keep improving. We hope to see you in the future !!
5 out of 5
by A verified traveler

Great Location

Posted Jul 18, 2017 on Hotels
Very friendly staff and easy secure parking
Comment from Hotel Management
Jul 27, 2017
Thanks for your feedback ... we will be happy to welcome you again in the future!!
4 out of 5
by Julie

Just passing through

Posted Jul 14, 2017 on Hotels
Loved the area! The hotel was very unique and we really enjoyed visiting it even though we were only there one night there was so much to see we definitely could have stayed longer, but time did not permit.
Comment from Hotel Management
Jul 27, 2017
We are waiting for you on your next visit to continue enjoying our city. Thanks for your feedback ..
4 out of 5
by France

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017
Merci pour votre évaluation ... nous espérons revenir bientôt !!