Double Room, 2 Twin Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes
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Reviews of Hotel San Juan de los Reyes

3.5 out of 5
Hotel San Juan de los Reyes
Reyes Catolicos, 5, Toledo, Toledo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 784 reviews" "
Rating 8 - Good. 270 out of 784 reviews" "
Rating 6 - Okay. 40 out of 784 reviews" "
Rating 4 - Poor. 7 out of 784 reviews" "
Rating 2 - Terrible. 4 out of 784 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good for everything! We enjoyed very much!
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Mar 2024
Response from Aurora on Mar 18, 2024
Thanks for sharing your experience. We hope to see you again soon.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Aurora on Mar 18, 2024
Thanks for sharing your experience. We hope to see you again soon.

8/10 Good

Carlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful Medieval restaurant. Breakfast was delicious. The only thing is that we booked for a double room and got 2 single beds and the beds were wobbly. When we went to complain we were told that there is nothing they can do about it. We complained the second time and they moved us to a slightly less wobbly bed, but still 2 single beds. They should really pay more attention to this as people’s expectations should be met if they are booking for a certain things. Other than this the hotel was lovely.
Stayed 1 night in Jan 2024
Response from Aurora on Feb 3, 2024
Thank you for your time in rating and commenting on us. We take note of your observations. All our rooms have two twin beds that can be joined together with zippers to make a single double bed. We try as much as possible to provide rooms according to the client's preferences, but sometimes, depending on the stays of previous days, it is impossible. We are truly sorry.Thank you for helping us improve. Good day,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All round excellent - service, room, location (you name it).
Stayed 1 night in Dec 2023
Response from Majid on Jan 8, 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Muy bien, para repetir.
Estancia corta pero cómoda. Solo digo que no hacía falta cambiar las toallas que no tengo nuevas diario en casa y no me falta en un hotel tampoco. La habitación bastante amplia y cómoda. Bien limpita, la cama cómoda. Barrio del hotel en su sitio bastante bien comunicado con demás de las zonas muy interesante de Toledo.
Stayed 2 nights in Dec 2023
Response from Maji on Dec 23, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Awesome facilities! The room was incredible and super clean.
Stayed 1 night in Dec 2023
Response from Majid on Dec 23, 2023
Thank you so much for your comments, we hope to se you in Toledo very soon.

10/10 Excellent

Ellena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The bed was so comfortable. .Good location.
Stayed 2 nights in Nov 2023
Response from Maji on Dec 1, 2023
Thank you Ellena for your comments,we hope to see you again in Toledo very soon.Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Maji on Nov 13, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023
Response from Alvaro on Nov 27, 2023
Many thanks for your review!!!Yours

10/10 Excellent

Samuil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the middle of the old city, within walking distance to many landmarks, plenty of dining options around. Rooms are decent size, very clean and modern. Good breakfast with a number of choices, good service all around.
Stayed 3 nights in Oct 2023
Response from HSJR on Oct 29, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Rory, Santa Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious with a multitude of options, the bed was very comfortable, and having a spot to park in the garage was really helpful as Toledo is a very crowded town with very narrow streets. Overall it was a very nice 24 hours!
Stayed 1 night in Oct 2023
Response from HSJR on Oct 7, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Annette

Business traveler
Liked: Amenities
Well located and pleasant. Great shower and Lily at the front desk was kind and helpful
Stayed 2 nights in Oct 2023
Response from HSJR on Oct 6, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old town Walkable to all sites
Stayed 3 nights in Sep 2023
Response from Alvaro on Sep 29, 2023
Dear Sir,Many thanks for your review.Yours.Alvaro

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
A Boutique Hotel located in the heart of Toledo, yet away from the noise and bustle of the very centre which is only minutes walk away. Across the road from the main entrance to the hotel is a beautiful shaded Plaza serviced by an excellent restaurant with a varied menu of local dishes. Only dislike was the unavailability of outdoor seating where one could sit and relax, otherwise a first class establishment.
Stayed 3 nights in Sep 2023
Response from HSJR on Oct 29, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located with awesome hotel. Very friendly and helpful staff
Stayed 1 night in Sep 2023
Response from Aurora on Sep 28, 2023
Gracias por tu tiempo en comentarnos y valorarnos. Nos alegramos que disfrutaras y esperamos verte nuevamente en el futuro.

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Serive
When we arrived, our reservation was ready and it was exactly as it had been secribed.
Stayed 2 nights in Sep 2023
Response from HSJR on Sep 22, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from HSJR on Jul 28, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of town! Parking was only irritation! No clear markings for parking & exiting was VERY hazardous!
Stayed 1 night in Jul 2023
Response from HSJR on Jul 13, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel, friendly staff, clean
Stayed 1 night in Jun 2023
Response from HSJR on Jun 24, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Lisa

Stayed 2 nights in Jun 2023
Response from Aurora on Jul 11, 2023
Estimada Lisa, Muchas Gracias por su valoración. Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location. Very helpful staff
Stayed 3 nights in Jun 2023
Response from HSJR on Jun 18, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and Comfortable
Very nice staff—good natured and friendly. Some are fluent in English. Room was deluxe double, putting us on the 2nd floor with the pitched roof making the room feel a bit small for taller guests. Easy parking in their garage for 20€/nt even with a larger automatic. Location is 10-15 minute walk to Cathedral, with a manageable incline. We recommend eating at La Maruja Patio after 1pm; exit hotel right, walk through park, walk right down path/stairs.
Stayed 2 nights in May 2023
Response from HSJR on May 24, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Margaret, Millbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay - walkable for sights, food & drinks - as well as excellent restaurant @ hotel
Stayed 1 night in May 2023
Response from HSJR on May 19, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent, staff very helpful and the restaurant very good.
Stayed 1 night in May 2023
Response from HSJR on May 13, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel delivered exactly what was promised; excellent location, comfortable and very clean room, parking and generally friendly staff. If you're visiting Toledo for a couple of nights then I recommend this hotel.
Stayed 2 nights in May 2023
Response from HSJR on May 13, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Phuong, Happy Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location. Staff are very friendly and room is clean and plenty supplies
Stayed 1 night in Apr 2023
Response from HSJR on Apr 19, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Terrie, Fayetteville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Good location. Comfortable room
Stayed 1 night in Apr 2023
Response from HSJR on Apr 19, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Louis

Stayed 2 nights in Mar 2023
Response from HSJR on Apr 19, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Mauriel

Liked: Cleanliness, staff & service, property conditions & facilities
The best in Toledo
Stayed 1 night in Mar 2023
Response from HSJR on Apr 19, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a tradicional hotel For a small town. Breakfast could add some options (fruit for example)
Response from HSJR on Jan 16, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. My only dislike was WI-FI that had a weak signal and was very slow. Superb on cleanliness, silence, friendly and efficient staff and excellent location.
Response from HSJR on Jan 16, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special and wonderful hotel - excellent location
Excellent location
Stayed 2 nights in Nov 2022
Response from HSJR on Dec 3, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Sabino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from HSJR on Oct 30, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic hotel. Do yourself a favor and stay here. Location is great as well as the hotel and staff!
Stayed 1 night in Sep 2022
Response from HSJR on Sep 29, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Janice

Stayed 1 night in Sep 2022
Response from HSJR on Sep 29, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Ellayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except the breakfast, which is not up to standard. The room, the location, the staff and the dinners were remarkable.
Stayed 2 nights in Sep 2022
Response from HSJR on Sep 28, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from HSJR on Sep 28, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Mei, Greenwich

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with parking garage (18.5 EUR per day). Breakfast is excellent with cooked choices included in the price.
Stayed 1 night in Sep 2022
Response from HSJR on Sep 28, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Seungho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from HSJR on Aug 6, 2022
Gracias por su comentario , nos ayuda a mejorar , un saludo.

8/10 Good

Kaeko

Stayed 1 night in May 2022
Response from HSJR on May 31, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Carlos

Stayed 2 nights in May 2022
Response from HSJR on May 25, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Inigo Ma.

Stayed 2 nights in Mar 2022
Response from Majid on Mar 24, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

leon

Stayed 3 nights in Mar 2022
Response from Majid on Mar 24, 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel atmosphere it’s amazing but rooms are pretty noisy, you can hear anybody that flushes their toilet
Stayed 1 night in Dec 2021
Response from Majid on Dec 23, 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room and friendly staffs. Very clean.
Stayed 2 nights in Nov 2021
Response from Majid on Dec 4, 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Sandra

Traveled with group
Wonderful hotel right in the center of things!
Stayed 2 nights in Oct 2021
Response from Majid on Nov 9, 2021
Thank you so much for your comments, we hope to see you again very soon.

10/10 Excellent

Sebastian

Stayed 1 night in Sep 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with terrific location
We loved this hotel. The city center was superb for Museums, Flamenco and the historic sites we were interested in. Vibrant outdoor restaurants hummed with people. Very convenient for us as we are traveling for five weeks and using trains to get around. Madrid felt safe to us.
Stayed 2 nights in Sep 2021
Response from Majid on Sep 21, 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Majid on Sep 21, 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.