Ratings based on 92 Verified Reviews

3.6 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Location is perfect

Posted Jul 21, 2017
Location is just perfect, the hotel is next to Alcazar - on the very top of Toledo. Zocodover square is a 2 min walk downhill. Hotel staff is very nice, we got our room before their normal check-in time, around 10:00 am. The room was clean, but several things are disappointing. The rail for the showerhead came loose, when you turn the water on the showerhead came out swinging around with water. For air conditioner to work requires guest card to be present in a slot at the entrance of the room. When you leave the room and take the card with you, you turn everything electrical in the room off. That means you come back to find your room sweltering hot at over 100 F. There is no refrigerator nor a coffee maker in the room, so if you have to make a morning train out of Toledo, you can't have your coffee in the morning, as their restaurant is also not open until 8:00 am.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
The hotel was fine except the air conditioning in our room was broken and it was 110 degrees that day. We did get switched to a different room our second night. Staff did not seem concerned with the issue. Outside of that - the hotel was quite nice and in an excellent location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 13, 2017
Pros: Location
the room was clean and basic and the hotel was in a very good location.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
This is a basic hotel which is very conveniently located. It has friendly, helpful staff. The car parking at the Alcazar Garage is close by and reasonably priced. I would have liked to see a fridge and coffee making facilities.
3 out of 5
by A verified traveler

Great location

Posted Aug 23, 2016 on Hotels
Hotel is in great location. Very nice staff. Breakfast was included. Very basic room, small tv and no fridge.
1 out of 5
by SASHO

Posted Jun 8, 2016 on Hotels
Very simply room not for 3 * with not irony sheets, sink very high and almost uselles.
4 out of 5
Recommended
for Everyone
by A verified traveler

A great hotel

Posted May 15, 2016
Pros: Location
Convenient location with parking nearby. Within walking distance of major sites.location