Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
2.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from arizona

Bad area of town

Posted Aug 27, 2015
I recently stayed here for a business trip. I was afraid to leave my room because there were gang bangers hanging around in the parking lot. The bathroom stunk and was dirty. Overall, it was cheap and I shouldn't have expected anymore than what it was
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfy'

Posted Jul 19, 2015
Besides the room being hot and the air conditioner taking a while to cool the room, I'd definitely consider coming back here if I'm ever in the area again.
Comment from Hotel Management
Jul 28, 2015 by Jason, Hotel Management
We appreciate you taking the time to provide us with your feedback and apologize for the room temperature not being cooler for you. We would love for you to stay with us again on you next trip to Tolleson. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Jul 4, 2015
Great stay for one night. Everything served its purpose. No complaints. Great hotel.
Comment from Hotel Management
Jul 6, 2015 by Jason, Hotel Management
Thank you so much for the great rating and comment. We appreciate all feedback especially when it is as positive as yours. We are very happy that you found our hotel to be exactly what you were in need of and hope that next time you are in Tolleson that you come back and stay with us again. Have a great day!
3 out of 5
by A verified traveler from California

Close to shopping malls and good food but..

Posted Jun 22, 2015
Room is decent and this is an affordable stay but when I first arrived there were 5 cops on scene. That's a little concerning and I had a few bug issues in my room and it faintly smelled like smoke, but overall not a bad stay. Security guards were around at night after the cop incident.
Comment from Hotel Management
Jun 30, 2015 by Jason, Hotel Management
California, Thank you for taking the time to review our property. Its so nice to hear that you an enjoyable stay even though the first impression might not have been perfect. I do apologize for the smoke odor and bug issues, unfortunately some guests do not take into consideration the fact the other people will be using room after they check out. I will mention to our housekeeping dept. about possibly using a heavier odor spray in rooms that have been smoked in. Thanks again for your feedback and have a great day!
4 out of 5
Recommended
for Personal Event
by Gustavo from La Puente

Just stopping by.

Posted May 28, 2015 on Hotels
Spent one night, and for the price, it was a very good value. It was good that it had a mini-fridge. The bad thing was that the TV was to small.
Comment from Hotel Management
Aug 1, 2015 by Jason, Hotel Management
Gustavo, It's great to hear that we were able to accommodate your needs during your stay with us. We are currently in the process of upgrading many features at the property and the TV's are up there on our list of items. We are a large property so that means the process will take a bit longer. Some of our rooms have already been equipped with larger TV's, it's unfortunate that you did not get the chance to stay in one of those. Rest assured though, soon enough all rooms should have the upgraded TV's in them. Thanks again for your feedback and fantastic rating.
5 out of 5
Recommended
for Couples
by jaala from Dallas

This place is great

Posted May 26, 2015 on Hotels
Our stay was great, I was worried because of the negative reviews but we didn't have one single problem. Everything was fine, modern, clean etc. Perfect for the price. I guess it was a pain that they didn't have wifi, but we knew that before hand.
Comment from Hotel Management
Aug 1, 2015 by Jason, Hotel Management
Jaala, It is so rewarding to us here when a guest gives us such a wonderful review. We truly take it heart and are so happy that you enjoyed your time with us. The WIFI issue is something we are currently working on and hopefully in the near future we will be able to expand our signal to cover more of the property. Thank you you for taking your time to give us such a positive rating we hope that you come back and stay with us the next time you are town. Have a great day!
4 out of 5
Recommended
for Personal Event
by ROSITA from Tolleson

Will Revisit

Posted May 21, 2015 on Hotels
My stay was quiet and relaxing, the only thing that was need in the room was access to WIFI. You required to have your own HDMI cord. I think that should be stated at the time of booking.
Comment from Hotel Management
Jul 25, 2015 by Jason, Hotel Management
Rosita, We are so happy to hear that you enjoyed your stay. Sorry about the WIFI we are currently in a transition period and are in the process of widening the coverage of our WIFI access which is currently only at our pool areas. I was unaware that the website did not better explain about the in room internet requiring a cable to utilize it. I will see what can be done to better inform people of that fact. Thank you for your feedback and have a great day!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
It was ok. Great for price. Easy to work with staff. Great location
Comment from Hotel Management
May 20, 2015 by Jason , Hotel Management
Thank you so much for your feedback. We are happy that your stay was satisfactory and you found our staff to be helpful. We strive to provide each and every guest with excellent customer service and it is always rewarding when a guest acknowledges our efforts. Have a great day and thanks for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...close to freeway and shopping...

Posted May 16, 2015
Overall for the price it was a comfortable and nice stay.,,
Comment from Hotel Management
May 20, 2015 by Jason, Hotel Management
Thank you so much for the great comment and fantastic score. we are very appreciative of all the guest feedback that we receive, but its most rewarding when a guest enjoys their stay. Thanks again and have a great day.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Never Again.

Posted Apr 24, 2015 on Hotels
Looks nice from the street, but it's not. More like a slummy apartment complex than anything. Loud tennant's in the parking lot at all hours. Room was sufficient, at best.
Comment from Hotel Management
Jun 27, 2015 by Jason, Hotel Management
Verified Traveller, Thank you for taking the time to review our hotel as we know your time is very valuable. I am sorry about the noise disturbance you encountered during your stay and will make sure that our security team focuses a little more on the parking areas in the later parts of the night. The hotel is in a transition period right now and we appreciate your comments as they help direct us to the areas that need improvement. Thank you again and have a great day.