Ratings based on 65 Verified Reviews

4.2 out of 5
69% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Cecilia M

Confortable and convenient. Friendly service

Posted Jul 11, 2017 on Hotels
Convenient location for our activities in Toluca
1 out of 5
by A verified traveler

Bad reception

Posted Oct 31, 2016 on Hotels
Reception is awful. They assign your room to someone else when it is already assigned to you. They deactivate the door card multiple times in a day. They charge from your card without even confirming with you. Reception guy behaves rudely. Change more than what was agreed on.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Aug 28, 2015 on Hotels
No problem at all.
4 out of 5
by GEORGE from Warminster, PA

Posted Aug 11, 2015 on Hotels
very enjoyable stay
4 out of 5
by David from Guadalajara

Good for the money!

Posted Jul 24, 2015 on Hotels
Great place for a quick stay near the airport. Very clean and great breakfast included
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 10, 2014 on Hotels
1 out of 5
by Paul from New York

Worst Hotel ever!!!

Posted Dec 1, 2013
This is the worst hotel I ever stayed in my life! The room was dirty and the bathroom a mess. They only have one heater remote control for the entire hotel... NEVER COME BACK.
5 out of 5
by Claudia from Reyes

Excellent stay

Posted Aug 14, 2013 on Hotels
Great value for the money. Very convenient for airport, for all the industrial area and right by a new shopping mall, restaurants and movie arcade. Very good quality breakfast. Amazingly helpful and polite service.
1 out of 5
by Stan from Mexico

TERRIBLE STAY

Posted Jun 22, 2013 on Hotels
Upon arrival I was given a room that was already occupied. For the mistake I was given an upgrade to a room that had a terrible smell. One of the two rooms that we had for the night had issues with the lock on the door. The key got stuck and were unable to use it for the night. No one acted on this and had to share one room for two guests. Invoicing was a nightmare. WILL NEVER STAY AT ANY OF THESE HOTELWA EVER.