Ratings based on 155 Verified Reviews

4.3 out of 5
76% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, TN

The location its great!!

Posted Dec 11, 2017
Pros: Location
Cons: Better housekeeping!
Location: Business district, restaurants and shopping.
The staff was very friendly, and provided a very good service!!
Comment from Hotel Management
Dec 12, 2017 by Jacqueline Ramirez, Hotel Management
Dear Rosa. Thank you to take the time to evaluate our service, is great to know that you enjoy your visit to our Hotel. We hope see you soon. Cordially Jacqueline Ramírez Principal Manager Fiesta Inn Toluca Centro
3 out of 5
by A verified traveler from San Dieo

Good location but noisy

Posted Sep 5, 2017 on Orbitz
Pros: Location
Cons: To make sure everything is clean in the room and to make sure it is indeed non-smoking.
The staff was great, helpful and nice. However, there was construction on the second floor and the noise was bad. The construction started early and ended up late. Also, it is supposed to be a Smoke-Free hotel, and the people next door were smoking all night. We reported it but nothing was done. Finally, the pillows and cover were smelly.
Comment from Hotel Management
Sep 7, 2017 by Jacqueline Ramirez, Hotel Management
Dear Guest We are sorry about the different situations you past in our facilities, be sure that we are already working in this facts to improve our service. We hope see you soon Jacqueline Ramirez Gerente General Fiesta Inn Toluca Centro
5 out of 5
by William

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 22, 2017 by gabriela, Hotel Management
Estimado Huesped. Gracias por tomarse el tiempo para evaluar nuestros servicios. Es de nuestro agrado saber que cumplimos con sus expectativas de hospedaje. lo esperamos pronto de vuelta. Sinceramente Jacqueline Ramírez Gerente General Fiesta Inn Toluca Centro
5 out of 5
by A verified traveler

Very pleased with staff

Posted Jul 2, 2017 on Hotels
Most of the staff was very friendly and helpful.
Comment from Hotel Management
Jul 5, 2017 by gabriela, Hotel Management
Dear Guest. Thanks a lot for stayed with us. We hope see you soon in Fiesta Inn Toluca Centro. Cordially Jacqueline Ramírez Gerente General Fiesta Inn Toluca Centro
4 out of 5
by Aurora

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 24, 2017 by gabriela, Hotel Management
Estimada Huesped. Gracias por tomarse el tiempo de evaluar nuestros servicios, esperamos tenerla de vuelta en la cidudad de Toluca y por supuesto en este su hotel. Cordialmente Jaqueline Ramírez Gerente General Fiesta Inn Toluca Centro
4 out of 5
by A verified traveler

Comfortable and modern

Posted Mar 29, 2017 on Hotels
The hotel was centrally located and close to restaurants,museums and the main plaza. It was clean and modern and the staff went out of their way to be helpful, especially Rodrigo. We did have an issue with the air conditioning but it was promptly repaired. Our reservation included one buffet breakfast and the food was good. Overall, a good experience and we would stay here again.
Comment from Hotel Management
Mar 31, 2017 by gabriela, Hotel Management
Dear Guest: Thanks a lot for staying with us and for your comments. We hope to see you soon in Fiesta Inn Toluca Centro. Cordially Jacqueline Ramírez Gerente General Fiesta Inn Toluca Centro
5 out of 5
by Peter

Top hotel for low price

Posted Mar 13, 2017 on Hotels
The Fiesta Inn is just a few meters away from the history city center of Toluca. The Hotel is located in a small side road - which is for Mexican city centers pretty silent. The hotel has guarded car parking for 50MXP the night. The rooms are in very good and clean condition. The interior seems very new. There is room service for acceptable pricing. Breakfast in the restaurant is buffet or a la carte. There is also a Bar in the lobby, which closes at 11pm. In general the staff is very friendly. It was a pleasure to stay there
Comment from Hotel Management
Mar 16, 2017 by gabriela, Hotel Management
Thanks a lot for staying with us and for your comments. We hope to see you soon in Fiesta Inn Toluca Centro. Cordially Jacqueline Ramirez Gerente General Fiesta Inn Toluca Centro
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice Hotel right at downtown Toluca

Posted Dec 4, 2016
Pros: Its closeness to attractions, Size of lobby and amenities.
Cons: Continue with general maintenance of flooring and finishes
Location: Smacked right in downtown Toluca. Many activities and things are near by. Very walkable area
If you want to be close to downtown activities, this is the place. It is surrounded by stores and commerce activities. It is so close to just about everything in bussling downtown Toluca, It is just very walkable to major attractions like Los Portales, Cathredal, Palacio de Gobierno and Cosmovitrales.
Comment from Hotel Management
Dec 5, 2016 by Gabriela Sanchez, Hotel Management
Dear Carlos: Thanks a lot for staying with us and for your comments. We hope to see you soon in Fiesta Inn Toluca Centro. Cordially
4 out of 5
by A verified traveler

Toluca

Posted Aug 21, 2016 on Hotels
This was a great hotel for my one-night stay in Toluca.
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Reasonable price, reasonable accommodation

Posted Jul 22, 2016 on Hotels
Decent stay, would do it again.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!