Ratings based on 93 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice Hotel right at downtown Toluca

Posted Dec 4, 2016
Pros: Its closeness to attractions, Size of lobby and amenities.
Cons: Continue with general maintenance of flooring and finishes
Location: Smacked right in downtown Toluca. Many activities and things are near by. Very walkable area
If you want to be close to downtown activities, this is the place. It is surrounded by stores and commerce activities. It is so close to just about everything in bussling downtown Toluca, It is just very walkable to major attractions like Los Portales, Cathredal, Palacio de Gobierno and Cosmovitrales.
Comment from Hotel Management
Dec 5, 2016 by Gabriela Sanchez, Hotel Management
Dear Carlos: Thanks a lot for staying with us and for your comments. We hope to see you soon in Fiesta Inn Toluca Centro. Cordially
4 out of 5
by A verified traveler

Toluca

Posted Aug 21, 2016 on Hotels
This was a great hotel for my one-night stay in Toluca.
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Reasonable price, reasonable accommodation

Posted Jul 22, 2016 on Hotels
Decent stay, would do it again.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Maria Elena from San Diego, California, USA

Great place to stay!

Posted Apr 6, 2016 on Hotels
As always, I enjoyed my stay with you. Thank you.
Comment from Hotel Management
Aug 1, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by Elizabeth

Dated room with supposedly balcony/patio

Posted Mar 1, 2016 on Hotels
Overall it as decent room with a small bathroom, but we had reserved a room with balcony/patio and did not get either. And they said that it wasn't available. But that on the next floor we could have a balcony. So the next morning I asked if a patio was available and they said that my booking was not for a patio. So they are misleading the public and giving you less for more. I am not impressed with the hotel but the ocean view makes up for it :)
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Aug 18, 2015 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Great value for the location

Posted Jul 5, 2015
Pros: Location, price and cleanliness
Cons: More up to date electronics...High definition TV in the rooms...upgrade carpeting in some areas
Location: Excellent location in downtown. Walking distance to attractions such as the Portales, Catedral, & Alameda, and many business in the busy downtown.
Excellent place to stay for a week of visiting friends and family. Cordial and friendly staff at all times. Very walkable location to attraction
Comment from Hotel Management
Sep 28, 2016 by Gabriela Sanchez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Raul from Kenosha

Near Center

Posted Jun 15, 2015 on Hotels
Staff very helpful. Was able to assist me to get to Bus station that goes directly to Airport in Mexico city.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Excellent quality

Posted Mar 15, 2015
We stayed here for a layover on our flight to Zihuatanejo. We found this hotel to be close to restaurants, museums, and churches. Also has a nice little restaurant.
Comment from Hotel Management
Sep 28, 2016 by Gabriela Sanchez, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by RICHARD from Coatbridge, UK

Very Good, Clean, Spacious and Quality Fittings

Posted Feb 19, 2015 on Hotels
Room and hotel was overall very nice, the rooms were clean, tidy and very spacious. Bathroom was fitted to a very good standard and again, very spacious. I would happily stay here again, if only the parking attendant was as polite as all other staff, but don't let that put you off.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!